VelocityEHS

THE OPPORTUNITY This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada. At VelocityEHS we are very customer focused. As an Associate Onboarding Manger, you will own the critical early phase of the customer lifecycle by onboarding VelocityEHS's clients. Your goal is to help customers efficiently realize the value of their new software, maximizing engagement, and ensuring the ultimate customer experience. This is a customer facing role and one that works cross-functionally with Customer Experience teams. A strong focus on customer lifecycle value, project management, and process will be core to success in this role. Primary Duties and Responsibilities - Become an expert in VelocityEHS products and solutions - Successfully mentor and coach customers as they go through the onboarding process - Manage setup of software for customers going through the onboarding process - Serve as the primary point of contact for VelocityEHS’s clients, owning the onboarding phase of the customer lifecycle - Effectively onboard new/expansion customers - Project manage a portfolio of customer onboardings to successful outcomes, accelerating the customer's time to value in using our products and solutions - Provide timely updates on customer projects within Project Management tooling to effectively drive team/company KPIs and customer interactions - Manage setup of single products/modules - Actively lead customer-facing communications (live, virtual, written) - Effectively deliver engaging enablement training and workshops on concentrated product or module - Drive early adoption - Document time to value metrics - Evaluate onboarding effectiveness - Help build processes, internal enablement, and servicing tactics - Ability to independently solve simple customer issues - Document customer interactions and progress throughout the lifecycle of their onboarding - Use company approved AI tools to improve efficiency, reduce manual work, and enhance the quality of outputs - Apply sound judgment when using AI, ensuring accuracy and accountability for AI-generated work - Protect sensitive and confidential information when using AI, following company data guidelines - Actively learn and build proficiency in AI tools relevant to your role - Share AI use cases, tips, and learnings to help strengthen team and organizational capability Minimum Skills and Qualifications - Bachelor’s degree in relevant area or similar experience in alternative role - Experience maintaining a high level of activity, managing multiple ongoing projects, and working effectively in a team environment - Strong written and verbal communication - Strong decision-making and organizational skills - Detail oriented and self-motivated - Experience working independently, but can also be an effective team member - Pro-active learner and open to constructive feedback - Effectively manage customer expectations - Active listening skills - <1 year of customer onboarding experience Preferred Skills and Qualifications - Additional languages a plus - Familiarity with Salesforce, Workfront, or Outreach - Experience in software industry, SaaS and/or Environment, Health and Safety industry VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $61,350 and $78,100 USD (United States) or $64,500 and $78,700 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. Who is VelocityEHS? VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. The VelocityEHS team includes unparalleled industry expertise, with more certified experts in health, safety, industrial hygiene, ergonomics, sustainability, the environment, AI, and machine learning than any EHS software provider. Recognized by the EHS industry's top independent analysts as a Leader in the Verdantix 2023 Green Quadrant Analysis—VelocityEHS is committed to industry thought leadership and to accelerating the pace of innovation through its software solutions and vision. Its privacy and security protocols, which include SOC2 Type II attestation, are among the most stringent in the industry. What are the benefits and perks of working at VelocityEHS? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page! - Generous time off programs - Medical/dental coverage, retirement (with employer match) - Parental leave plans for all family types - Job shadowing programs and one-on-one coaching opportunities - Tuition reimbursement for continuing education, advanced degrees, and certifications - Remote-first and flexible work schedule to fit your family's needs - Monthly stipend to make your home office more comfortable, productive, and successful - Corporate wellness and personalized preventative mental health care programs - Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday) #BI-Remote #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Become an expert in VelocityEHS products and solutions • Successfully mentor and coach customers as they go through the onboarding process • Manage setup of software for customers going through the onboarding process • Serve as the primary point of contact for VelocityEHS’s clients, owning the onboarding phase of the customer lifecycle • Effectively onboard new/expansion customers • Project manage a portfolio of customer onboardings to successful outcomes, accelerating the customer's time to value in using our products and solutions • Provide timely updates on customer projects within Project Management tooling to effectively drive team/company KPIs and customer interactions • Manage setup of single products/modules • Actively lead customer-facing communications (live, virtual, written) • Effectively deliver engaging enablement training and workshops on concentrated product or module • Drive early adoption • Document time to value metrics • Evaluate onboarding effectiveness • Help build processes, internal enablement, and servicing tactics • Ability to independently solve simple customer issues • Document customer interactions and progress throughout the lifecycle of their onboarding • Use company approved AI tools to improve efficiency, reduce manual work, and enhance the quality of outputs • Apply sound judgment when using AI, ensuring accuracy and accountability for AI-generated work • Protect sensitive and confidential information when using AI, following company data guidelines • Actively learn and build proficiency in AI tools relevant to your role • Share AI use cases, tips, and learnings to help strengthen team and organizational capability

• Own social media execution, including developing, scheduling, and posting content to drive engagement and brand awareness. • Engage in social listening to monitor mentions, messages, and comments to better understand audience sentiment and manage company reputation. • Oversee community management to engage with followers, respond to inquiries, and manage feedback promptly. • Support internal influencers and employee advocacy programs to drive thought leadership and build followership. • Manage social media tooling, track KPIs and performance, and regularly report performance across channels. • Support placement of byline articles with trade publications to build credibility and visibility. • Work with subject matter experts to author topics relevant to their specific expertise. • Identify relevant award opportunities and manage submission process in collaboration with internal stakeholders and PR agency. • Partner with marketing and creative teams to maintain brand consistency across all communications assets. • Introduce scalable innovations and leverage AI-driven approaches that increase communications efficiency and drive output. • Deliver timely, relevant updates that inspire, inform, and align employees to organizational goals.

THE OPPORTUNITY This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada. The Marketing Manager, Communications is responsible for overseeing day-to-day execution of social media, PR, and internal communications activities. Reporting to the Director of Content Marketing, you will support cross-functional teams by amplifying go-to-market messages across organic and earned media, assist in award submissions, byline placements, and community management, and ensure critical business updates are communicated both internally and externally. If you’re passionate about high-impact communications, this is your opportunity to shine. Primary Duties and Responsibilities External Communications - Own social media execution, including developing, scheduling, and posting content to drive engagement and brand awareness. - Engage in social listening to monitor mentions, messages, and comments to better understand audience sentiment and manage company reputation. - Oversee community management to engage with followers, respond to inquiries, and manage feedback promptly. - Support internal influencers and employee advocacy programs to drive thought leadership and build followership. - Manage social media tooling, track KPIs and performance, and regularly report performance across channels. - Support placement of byline articles with trade publications to build credibility and visibility. Work with subject matter experts to author topics relevant to their specific expertise. - Identify relevant award opportunities and manage submission process in collaboration with internal stakeholders and PR agency. - Partner with marketing and creative teams to maintain brand consistency across all communications assets. - Introduce scalable innovations and leverage AI-driven approaches that increase communications efficiency and drive output. - May perform additional duties as assigned. Internal Communications - Oversee internal communications calendar, deliver timely, relevant updates that inspire, inform, and align employees to organizational goals. - Work cross-functionally with HR and business leaders to ensure activities enhance internal communications framework and governance. - Develop and deliver company-wide business updates that reinforce organizational priorities and connect teams on business performance. - Collaborate with executive leadership on creating quarterly update events that engage, support, and communicate company initiatives and performance. - May perform additional duties as assigned. Minimum Skills & Qualifications - 5 – 8 years of experience in B2B SaaS marketing, with a focus in social media, PR, internal communications, and project management. - Skilled in overseeing and developing high-quality written content for social media channels, byline articles, and external communications that reflect brand voice and tone. - Advanced understanding of social media best practices, including organic and employee advocacy, B2B applications, engagement metrics and digital content performance. - Hands-on experience working with social media tools, including understanding of key automation and scheduling features. - Strong organizational skills, including the ability to prioritize, coordinate and manage multiple projects and project teams. - Excellent interpersonal, verbal, and written communication skills. - Collaborative workstyle and comfortable taking leadership roles within project teams. - Proven success executing communications across a variety of channels and media. - Analytical mindset with a strong bias toward experimentation and measurable outcomes. - Strong social media platform proficiency. - Attention to detail and ability to quickly make quality decisions. Preferred Skills and Qualifications - Background in multi-product SaaS environments with complex platform positioning. - Familiarity with EHS, ESG, or compliance-focused technology markets. VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $92,550 and $125,500 USD (United States) or $90,650 and $111,750 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. Who is VelocityEHS? VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. The VelocityEHS team includes unparalleled industry expertise, with more certified experts in health, safety, industrial hygiene, ergonomics, sustainability, the environment, AI, and machine learning than any EHS software provider. Recognized by the EHS industry's top independent analysts as a Leader in the Verdantix 2023 Green Quadrant Analysis—VelocityEHS is committed to industry thought leadership and to accelerating the pace of innovation through its software solutions and vision. Its privacy and security protocols, which include SOC2 Type II attestation, are among the most stringent in the industry. What are the benefits and perks of working at VelocityEHS? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page! - Generous time off programs - Medical/dental coverage, retirement (with employer match) - Parental leave plans for all family types - Job shadowing programs and one-on-one coaching opportunities - Tuition reimbursement for continuing education, advanced degrees, and certifications - Remote-first and flexible work schedule to fit your family's needs - Monthly stipend to make your home office more comfortable, productive, and successful - Corporate wellness and personalized preventative mental health care programs - Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday) #BI-Remote #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Collaborate with stakeholders to understand business needs, gather data requirements, and add value through translation into analytical solution • Analyze large datasets to identify trends, patterns, and actionable insights that support strategic business decisions • Develop and maintain reports, dashboards, and data visualizations to communicate insights effectively to business stakeholders • Validate and ensure data accuracy, consistency, and completeness across governance systems, reports and analyses • Create and maintain detailed documentation for BI processes, data models, and reporting tools to support knowledge sharing and consistency across the business

THE OPPORTUNITY This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada. JOB SUMMARY At VelocityEHS, we are seeking an experienced Business Intelligence Analyst to support the growth of the BI organization. As a BI Analyst, you will transform complex data into actionable insights, empowering stakeholders with data-driven solutions. You'll collaborate across teams to develop impactful reports and visualization, ensuring data accuracy and supporting informed business decisions. Primary Duties and Responsibilities - Requirements Gathering - Collaborate with stakeholders to understand business needs, gather data requirements, and add value through translation into analytical solution - Data Analysis & Insights - Analyze large datasets to identify trends, patterns, and actionable insights that support strategic business decisions - Reporting & Visualization - Develop and maintain reports, dashboards, and data visualizations to communicate insights effectively to business stakeholders - Data Quality Assurance - Validate and ensure data accuracy, consistency, and completeness across governance systems, reports and analyses - Process & Technical Documentation - Create and maintain detailed documentation for BI processes, data models, and reporting tools to support knowledge sharing and consistency across the business Minimum Skills and Qualifications - Bachelor's degree in Business, Engineering, Computer Science or equivalent - Minimum 3 years experience in a similar role - Experience with reporting, analysis, and visualization software (Power BI, Tableau, Sigma, etc.) - Strong business acumen required - Strong work ethic, high attention to detail, self-motivated, team player - Excellent relationship building and interpersonal skills - Highly effective systemic thinking skills Preferred Skills and Qualifications - 4+ years experience in a role requiring data analysis - Experience with data warehousing and ETL processes is a plus - Strong ability to translate technical findings into clear, actionable insights for non-technical stakeholders - Experience with Agile methodology is a strong plus VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The salary for this position is between $92,200 - $121,170 USD. The salary for this position is between $79,400 - $108,200 CAD. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is also eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. #LI-Remote #BI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

JOB SUMMARY This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada. This is a fully remote position that requires schedule flexibility. Team members work four 10-hour shifts per week, with opportunities available across morning, evening, and overnight schedules. The role also includes rotating weekend coverage as needed to support call volume, and employees are eligible for overtime pay. VelocityEHS differentiates its offering in the marketplace by providing service and support that is unparalleled in its industry. Our Emergency Response Services (ERS) team provides 24/7/365 live emergency triage services to our customers, who include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, our customers use our best-in-class ESG & EHS software solutions to make workplaces safer and more sustainable. An Associate ERS Operator is tasked with answering a multi-line telephone system, and triaging emergency and non-emergency calls. This is a full-time position that supports VelocityEHS by being the primary point of contact with callers needing medical assistance or reporting incidents. Responsibilities also include submitting reports or notifications, as required for compliance. Associate ERS Operators also work with department leadership to continuously improve quality assurance processes and promote efficiency within the department. Primary Duties and Responsibilities - Provide Emergency Response Services as part of customer subscriptions. - Assist callers via the 24-hour ERS lines to triage emergency and non-emergency calls per client protocols. - Accurately assess emergency information, make correct decisions, and respond to emergencies in a calm and controlled manner. - Connect conference calls involving two or more parties to render timely emergency assistance. At times this may involve a translation service. - Provide first aid and cleanup procedures per SDS or Emergency Response Guidebook during emergency calls. - Complete incident reports including spill reporting and notifications to governmental, state, and private sector clients within contractual timelines. - Notification of incidents to governmental, state and private sector clients, as contracted. - Dispatch coordination per client instruction. - Familiarity of emergency procedures in the event of technical difficulties to facilitate 24-hour operations of ERS. - Assist ERS leadership in developing more efficient ways to process calls and complete reports. - After Hours Operations may include monitoring and periodic testing of all incoming lines. - Safety Data Sheet (SDS) obtainment, indexing and data entry, as assigned. - Provide client instruction for SDS submission - Increase SDS obtainment success rates by reviewing vendor and internal efforts to identify opportunities for improvement. - Work with manufacturers to procure SDS for clients - Increase SDS obtainment success rates by reviewing vendor and internal efforts to identify opportunities for improvement. Minimum Skills and Qualifications - High school diploma or equivalent - 3+ years of call center experience - Energetic, innovative, flexible and adaptive - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and Internet browsers (Chrome, Firefox, Explorer) - Willingness to work rotating shifts including nights, weekends, and holidays. Preferred Skills and Qualifications - Comfortable stepping into unfamiliar situations, developing creative solutions, deescalating critical issues, and ensuring customers are positioned for success - Data analytics skills to help identify trends and improve process efficiencies - Experience with Salesforce and Goldmine - Strong working knowledge of EHS field a plus VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The hourly rate for this position is between $20-$26. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is also eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. #LI-Remote #BI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

THE OPPORTUNITY: VelocityEHS is accepting Co-op/Intern student applicants able to work 40 hours per week between the months of September - December 2026 for approximately 14-16 weeks. This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada. The opportunity to work in a hybrid capacity out of our Oakville, ON office may be available for those interested. As a Customer Experience (CX Intern) you will be at the heart of our dynamic department, collaborating with teams including Services, Success, and Support. Your mission is to contribute significantly to our department’s success by streamlining our processes, executing deliverables, and fostering collaboration across teams. Are you ready to embark on an exciting journey as an intern? We’re seeking candidates who bring not only a positive attitude but also a critical mindset when it comes to problem-solving. As an ideal candidate, you possess excellent interpersonal skills, pay meticulous attention to detail, thrive on efficient execution, and are eager to contribute to a collaborative team environment. In this role, you will be part of a solution that directly improves workers’ lives across the EHS and Sustainability domains. This will be done through a supportive environment where you will have guidance from a mentor, a manager, and a dynamic group of fellow interns. Your time as an intern will begin with extensive onboarding that will prepare you to work in a fast-paced and collaborative environment. In addition, you will gain cross functional exposure across multiple teams, providing you with valuable insights and connections. Your responsibilities within a typical week can include managing different projects with varying timelines, or stepping into reoccurring projects that require routine updates, enhancements, or maintenance to stay within compliance. Throughout your term, you can expect routine check-ins with your mentor, goal setting, and interactions with program leads and other stakeholders. We are offering remote work for this position. If you’re ready to make a difference and grow professionally, this internship could be your perfect fit. Join us in shaping a better future! Minimum Qualifications: - Currently pursuing a Bachelor’s degree, ideally in a science For example: Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science - Excellent communication skills, both written and verbal - Experience working independently as well as in a team setting - Strong critical thinking and problem-solving skills - Organized, thorough, and attentive to detail Preferred Skills and Qualifications: - Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus - Previous related internship/work term experience preferred Who is VelocityEHS? VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com #BI-Remote #LI-Remote

Role Description VelocityEHS is accepting Co-op/Intern student applicants able to work 40 hours per week between the months of September - December 2026 for approximately 14-16 weeks. This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada. The opportunity to work in a hybrid capacity out of our Oakville, ON office may be available for those interested. As a Customer Experience (CX Intern), you will be at the heart of our dynamic department, collaborating with teams including Services, Success, and Support. Your mission is to contribute significantly to our department’s success by: - Streamlining our processes - Executing deliverables - Fostering collaboration across teams In this role, you will be part of a solution that directly improves workers’ lives across the EHS and Sustainability domains. You will have guidance from a mentor, a manager, and a dynamic group of fellow interns. Your time as an intern will begin with extensive onboarding that will prepare you to work in a fast-paced and collaborative environment. You will gain cross-functional exposure across multiple teams, providing you with valuable insights and connections. Your responsibilities within a typical week can include: - Managing different projects with varying timelines - Stepping into recurring projects that require routine updates, enhancements, or maintenance to stay within compliance Throughout your term, you can expect routine check-ins with your mentor, goal setting, and interactions with program leads and other stakeholders. If you’re ready to make a difference and grow professionally, this internship could be your perfect fit. Join us in shaping a better future! Qualifications - Currently pursuing a Bachelor’s degree, ideally in a science (e.g., Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science) - Excellent communication skills, both written and verbal - Experience working independently as well as in a team setting - Strong critical thinking and problem-solving skills - Organized, thorough, and attentive to detail Requirements - Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus - Previous related internship/work term experience preferred Benefits - Remote work opportunity Company Description VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com.

This existing vacancy is open to candidates that reside anywhere in the U.S., Canada, and Ireland. JOB SUMMARY The Instructional Designer is responsible for designing and developing high-quality learning experiences that support employees, customers, and partners across VelocityEHS products and solutions. This role executes on defined training needs aligned to product releases, operational priorities, and enablement programs. The Instructional Designer partners with Training Program Managers, subject matter experts, and cross-functional stakeholders to translate business requirements into structured, engaging, and scalable learning assets. This position focuses on content creation, instructional design execution, and continuous improvement of learning materials within a defined training framework, including support of self-service learning experiences such as Help Center content. Primary Duties and Responsibilities - Design and develop learning assets including eLearning modules, instructor-led training, job aids, videos, Help Center content, and assessments. - Translate product requirements, workflows, and SME input into structured, consumable learning experiences. - Execute on training deliverables aligned to product releases and readiness timelines. - Apply defined instructional design standards and learning frameworks (e.g., Level 100–300). - Collaborate with Training Program Managers and SMEs to scope and develop learning content. - Revise and maintain existing training materials to ensure accuracy, relevance, and alignment with product updates. - Track and incorporate feedback and evaluation data to improve learning effectiveness. - Ensure all learning assets meet quality, brand, and usability standards. - Support development and maintenance of Help Center and self-service learning content in alignment with defined structure, standards, and adult learning principles. - Manage multiple content development projects with competing deadlines. - Stay current on instructional design best practices, tools, and emerging learning technologies Minimum Skills and Qualifications - Bachelor’s degree in an appropriate discipline or equivalent work experience - 3+ years of Instructional Design within SaaS, education or learning and development - Ability to independently transform raw content and data received from subject matter experts into learning and training content - Experience evaluating learning outcomes and effectiveness through qualitative and quantitative analysis - Experience designing eLearning and instructor-led training materials - Excellent verbal and written communication skills - Demonstrated ability to build trust with colleagues, subject matter experts, and stakeholders - Ability to manage multiple projects simultaneously while adhering to brand and internal quality standards - Excellent problem solving and critical thinking skills - Excellent project management and organizational skills, including the ability to manage multiple projects with tight deadlines - Strong attention to details, policies and procedures with the ability to identify and recommend improvement opportunities - Proficient with Microsoft Office (Outlook, Word, PowerPoint, Excel) and Adobe PDF Documents - Experience with authoring tools (Articulate 360, Storyline, Rise) or similar platforms Preferred Skills and Qualifications - Experience with LMS platforms (Docebo preferred) - Experience supporting product launches or enablement initiatives - Experience in a Software as a Service (SaaS) environment - Experience with multimedia tools (Adobe Creative Suite) - Familiarity with role-based or tiered learning frameworks - Knowledge of EHS & ESG domains VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The range for this position is between $82,150 – $90,000 (United States). The range for this position is between $71,800 – $80,000 CAD (Canada). The range for this position is between €55,100 – €67,700 (Ireland). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is also eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. #LI-Remote #BI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.