• Achieve each client's marketing objectives through branded merchandise solutions • Ensure on-time and on-budget delivery of solutions • Owner of the client experience • Revenue accountability for a portfolio of accounts; meet targeted revenue growth and margin • Expand existing account revenue by introducing HALO's unrivaled set of capabilities • Manage a portfolio of projects with varying clients, timelines, priorities, costs, and logistical complexities • Produce creative and accurate quotes and presentations using innovative product ideas • Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs • Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more • Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team • Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders • Contribute to winning new client accounts • Maintain accurate and up-to-date records of quotes, orders and art proofs • Generate reports to track open orders and billing progress • Communicate extensively with manufacturers and clients • Develop strong relationships with Sales and Promotional Product Suppliers • Coordinate ordering and return of samples for client presentations • Enter sales orders • Coordinate client reviews and proof approvals

• Support account management for enterprise level clients • Build and maintain relationships with plan partners • Manage projects tied to assigned accounts • Ensure client requests, escalations, and concerns are handled in a professional, efficient, and timely manner • Play a key role in coordinating across internal teams and delivering accurate reporting to support account performance. • Assist in tracking and documenting CMS compliance requirements, state Medicaid variations, and LTCI policy provisions that impact service delivery. • Partner with internal operations, compliance, and data teams to ensure government program benefit fulfillment meets contractual SLAs and regulatory standards. • Monitor utilization, member engagement, and benefit performance metrics specific to government-sponsored and LTCI lines of business. • Lead or support all client meetings with existing clients, taking charge of agenda development, allocation of follow-up tasks, and the efficient management of account teams to ensure optimal client engagement and satisfaction. • Compile and analyze data on a daily, weekly, monthly, and annual basis and be able to apply critical thinking to client reporting

REMOTE OPPORTUNITY for the right candidate who matches the criteria. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). A day in the life. As our Sr. Account Manager (or other service role, DOE) on the Energy Commercial Lines team, you'll be primarily responsible for constant customer interaction that is heavily focused on customer service of larger, more complex sized accounts. You will make independent decisions (while working on a team), while adhering to standards, processes and procedures. Day to day duties will include: New and Renewal Business –Works closely with Producers and Marketing Team managing renewal process with creating Pre-renewal presentations, information gathering, preparing submissions, receiving/preparing quotes, updating marketing results and coverage comparisons, bind process, including collecting subjectivities and assist Team Support with surplus lines filings, Certificates and Auto ID card issuance General Account Management – Binder and Policy tracking, review and delivery, process endorsements, audits, including billing, assist with client requests and maintains client files in appropriate systems. Our future colleague. We’d love to meet you if your professional track record includes these skills: - Bachelor's degree or equivalent education and related training - 8-10 or more years of relevant Commercial insurance industry experience - Appropriate insurance license required - Strong client relations skills to build and maintain positive business relationships with clients, internal teams and market contacts - (Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale) - Excellent communication skills and service oriented, willingness to work with teammate to resolve client and company issue - Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite - Ability to travel, occasionally overnight These additional qualifications are a plus, but not required to apply: - Advanced degree - Certification or designation - Experience with Requests for Proposal - Experience working on multi-layered accounts, London and Bermuda markets, energy industry, a plus, but not required - Proficiency in use of Sagitta and/or ImageRight We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: - Generous time off, including personal and volunteering - Tuition reimbursement and professional development opportunities - Hybrid Work / Remote work - Charitable contribution match programs - Stock purchase opportunities To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For careers at McGriff visit: http://marshmma.com/careers. Follow us on social media to meet our colleagues and see what makes us tick: - https://www.linkedin.com/company/mcgriff - https://www.linkedin.com/company/marsh-mclennan-agency - https://www.instagram.com/lifeatmma/ - https://www.facebook.com/LifeatMMA - https://twitter.com/marsh_mma Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Please Note ---> This position's actual salary range will be between $100,000 to $125,000 depending on experience. The applicable base salary range for this role is $64,700 to $120,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: March 5, 2027

• Leading Kick-off meeting with internal stakeholders and to gain buy-in. • Create understanding of problem to be solved and how potential vendor can solve. • Understanding historical performance of member population. • Create financial terms that align with Humana expectations. • Negotiate multi-year agreement, and collaborate with Value-based Strategies, Law Department, and Healthcare Economics. • Navigate market pressures and any regulatory impact. • Analyze monthly performance of claims and revenue and affirm monthly accruals to Finance. • Active owner of overall relationship and anticipate potential disputes or need for amendments.