Role Description Nossos consultores lidam com desafios complexos sob uma perspectiva técnica e de negócios. Colocam a mão na massa em análises e processos consultivos, e utilizam ferramentas inovadoras. Fazem a diferença no resultado de negócios de nossos clientes. A Lima é parceira oficial Insider One, atuando em projetos complexos de grandes organizações, seja na implementação, uso de melhores práticas e otimização de ferramentas de dados e CRM, como Salesforce, Insider One e Braze. - Apoiar na configuração, execução e manutenção de campanhas de CRM na plataforma Insider One (e-mail, SMS, WhatsApp, push, entre outros, conforme escopo do projeto); - Operacionalizar jornadas, segmentações e regras de disparo, seguindo orientações funcionais e técnicas; - Realizar validações básicas de dados, públicos e eventos utilizados nas ativações; - Apoiar o acompanhamento de KPIs de campanhas (entrega, abertura, clique, conversão, etc.); - Contribuir para a análise de performance das ações de CRM, identificando oportunidades de melhoria; - Elaborar relatórios e dashboards simples, apoiando a visualização de resultados e insights; - Apoiar demandas de troubleshooting operacional junto à equipe interna e/ou fornecedores de tecnologia; - Documentar fluxos, aprendizados e boas práticas relacionadas às campanhas e à plataforma; - Interagir com áreas de negócios em clientes e times técnicos Lima para entregar soluções analíticas; - Desenvolver e gerenciar planos de projeto, tarefas e documentações relacionados a organização das demandas operacionais CRM; - Definir, acompanhar e otimizar métricas e KPIs da jornada do consumidor; - Suportar apresentações de performance e resultados; - Colaborar para melhorar processos do delivery técnico. Qualifications - Experiência em configuração e construção de jornadas para equipes de CRM e/ou Marketing; - Modelagem de dados e raciocínio lógico; - Conhecimento de metodologia ágil ou outras formas de gestão de projeto; - Habilidade para negociar soluções e priorização de backlog com a área de negócio, atendendo as melhores práticas e outras ferramentas de CRM; - Conhecimento comprovado em utilização em ferramentas de CRM em ambientes corporativos, preferencialmente com respectivas certificações técnicas. Requirements - Experiência em configurar funcionalidades da Insider One; - Conhecimento de digital analytics; - Realização de treinamentos ou programas com audiências técnicas e de negócios; - Inglês e/ou espanhol intermediário. What We Expect From You - Postura mão na massa para contribuir na construção de soluções para nossos clientes; - Participação ativa em um time multidisciplinar (squad/tribo); - Compartilhamento de conhecimento com os colegas; - Conforto em um ambiente multitarefa, exigente e ágil, com clientes de múltiplas indústrias; - Compreensão do ecossistema de marketing digital, publicidade digital, analytics e/ou business intelligence.

Role Description We're looking for a Senior Business/System Analyst to own the analytical and documentation layer across product and process initiatives — including AI-driven ones. You'll turn unstructured business needs into structured requirements: - Map, analyze, and document business processes end-to-end across sales, onboarding, integration, support, and retention workflows — identifying gaps, inefficiencies, and opportunities for improvement, including AI-assisted automation. - Define requirements for AI-powered applications targeting account management and commercial teams — translating operational pain points into structured use cases for AI features. - Create clear business requirements for internal applications used by clients and internal teams. - Write system-level requirements for integrations — APIs (REST), databases, webhooks, and other data exchange mechanisms. - Work with stakeholders across departments to gather, validate, and prioritize requirements. - Translate complex technical concepts (including AI/ML outputs and logic) into business language and vice versa. - Support product management in structuring backlogs, defining acceptance criteria, and preparing specifications for development teams. - Participate in active integration projects — supporting both the business and technical analysis side. Qualifications - 3+ years of experience as a Business Analyst, System Analyst, or similar role. - Experience in iGaming, sportsbook, or B2B SaaS platform businesses — you understand the domain, the client lifecycle, and how B2B operations work. - Direct experience with sportsbooks or sports betting platforms is a strong advantage. - Hands-on experience with client onboarding, sales, and/or support processes — you've worked with these teams and understand their workflows and pain points. - Hands-on experience documenting API integrations (REST, data contracts, system flows). - Proven ability to write clear, structured business and system requirements. - Experience with process mapping and documentation (BPMN, flowcharts, or equivalent). - Understanding of databases, data models, and how systems exchange information. - Familiarity with AI/ML product development — understanding how to write requirements for AI features, evaluate AI-generated outputs and work with teams building intelligent applications. - Track record of working across teams — comfortable facilitating conversations between business and engineering. - Strong analytical thinking and attention to detail. - Excellent written and verbal communication in English (Upper-Intermediate+). Requirements - Nice to Have: Experience working on AI-powered internal tools. - Interest in how AI is transforming B2B commercial operations. Benefits - Comprehensive health insurance with coverage for your well-being. - Paid sick leave up to 10 days without medical certificate. - 20 days of paid vacation plus additional leave for important life events. - Learning and growth opportunities with support for professional development. - Language learning support for multilingual collaboration. - Modern hardware provided for your work. - International team environment across multiple countries. - Corporate events and team activities. - Welfare support program for critical situations. - Gifts and support for major life milestones.

Title: F-35 Senior Systems Analyst | Active Secret clearance Location: - USA VA Arlington Hybrid Full time Requisition Type: Regular Clearance: Secret (current & required) Public Trust: None Job Family: IT Infrastructure & Operations Skills: IT Systems Analysis, System Analytics, Requirements Analysis Certifications: None Experience: 8+ years U.S. Citizenship: Required Job Description: Transform technology into opportunity as a Senior Systems Analyst at GDIT. We are seeking a highly analytical and detail-oriented System Analyst to help bridge the gap between user needs and our technical development teams. The ideal candidate will excel at eliciting complex business needs and translating them into clear, concise, and, most importantly, testable functional and non-functional requirements. The F-35 Lightning II Program is the DoWs focal point for defining affordable next generation strike aircraft weapon systems for the Navy, Air Force, Marines, and our allies. The F-35 will bring cutting-edge technologies to the battlespace of the future. The JSFs advanced airframe, autonomic logistics, avionics, propulsion systems, stealth, and firepower will ensure that the F-35 is the most affordable, lethal, supportable and survivable aircraft ever to be used by so many warfighters across the globe. MEANINGFUL WORK AND PERSONAL IMPACT As a Senior Systems Analyst, the work you’ll do at GDIT will be impactful to the mission of the JSF F-35 support team: - Lead requirements-gathering sessions with system users, stakeholders, and subject matter experts to analyze and deeply understand business problems and objectives. - Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into detailed, actionable requirements. - Author and maintain comprehensive, testable functional and non-functional requirements specifications, user stories, use cases, and acceptance criteria. - Ensure all requirements are unambiguous, verifiable, and directly trace back to business needs. - Develop process models, data flow diagrams, context diagrams, and other visual documentation to clarify system behavior and stakeholder interactions. - Conduct feasibility studies and present findings to advise on potential system solutions. - Create and manage the technical documentation including System Requirements Specifications (SRS) and other artifacts that guide developers and testers. - Write testable requirements in accordance with industry best practices, including the INCOSE Systems Engineering Handbook and relevant IEEE standards. WHAT YOU’LL NEED TO SUCCEED Bring your systems analysis expertise along with a drive for innovation to GDIT. Our Senior Systems Analyst must have: - Security Clearance Level: Active Secret clearance - Required Experience: 8+ years of experience in a Systems Analyst, Requirements Analyst, or similar role. - Proven expertise in writing clear, concise, and testable functional requirements. - Strong analytical mindset with the ability to deconstruct complex problems. - Demonstrated experience with various requirements elicitation and documentation techniques. - Education: Bachelor's degree in a technical field or equivalent technical training. Allowable substitution: An additional 6 years of related experience without a BS/BA Degree or 4 years of additional related experience with an AA/AS degree. - Work Location: Remote - US Citizenship Required GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. - Growth: AI-powered career tool that identifies career steps and learning opportunities - Support: An internal mobility team focused on helping you achieve your career goals - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off - Flexibility: Full-flex work week to own your priorities at work and at home - Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $124,093 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Weekly Hours: 40 Travel: None Work Type: Hybrid Location: Arlington, Virginia, United States Additional Locations: None Benefits: Medical, dental, vision, 401(k) with match, PTO, parental/military leave, disability & life insurance Company: GDIT – global tech and professional services (AI/ML, cloud, cyber, digital modernization) EEO: Equal Opportunity Employer

• Works with Manager and Revenue Cycle Management (RCM) team to understand, communicate and track payer policy and payer directed coding recommendations. • Manages internal billing system (Xifin) to ensure coding accuracy. • Maintains precise tracking documents and repository for compliance purposes. • Acts a liaison to billing system vendor to manage and track requested updates and upgrades. • Performs detailed analyses to quantify the impact of payer policy and payer directed coding changes and communicates recommendations to RCM team as it relates to these changes. • Assists RCM team in maintaining the fidelity of the billing system as the source of truth for all related areas, including cost estimates, prior authorizations, and appeals. • Assists in technical management of the patient cost estimator, including troubleshooting, increasing accuracy and expanding its utility over time. • Writes, manages and maintains job related standard operating procedures (SOPs). • Works directly with Segment Science and Marketing management teams to develop an understanding of existing and emerging technologies to provide education, appeals influence and insight pertaining to payer policy for Government and Commercial payers. • Provide support to include attending Payer meetings with Payor Solutions Account Executives to communicate specific policy concerns and denials trends. • Regularly monitors payer policy updates and changes such as NCD, LCD and other coverage policies impacting revenue. • Functions as a liaison between LabCorp Medical Directors and Government and Commercial Payer Medical Directors on issues pertaining to existing payer policies and proposed policy changes impacting reimbursement. • Will assist the Manager with subject matter expertise for the development of comments on regulatory proposals, written testimony, policy position papers and regulations that affect the company, analyzing public policy, legislative and regulatory proposals, and reporting internally as required. • Coordinates with the Payer and Policy Relations Team to help develop LabCorp’s policy positions, strategy and tactics, and advocates company positions with regard to new or amended legislation, regulations, or public policy. • Helps support efforts in defending against risk of Medicare and private sector payer price erosion associated with the Protecting Access to Medicare Act of 2014(PAMA). • Supports efforts at the state and federal levels as appropriate by developing responses, talking points, strategy on key issues while helping to assure policy consistency across the organization. • Assists in advocating company positions orally and in writing before, during and after meetings at ACLA (the clinical laboratory trade association), with other trade and professional associations, with laboratory coalitions (e.g., CCLA, PLUGS, AECS, Medicaid Review boards, ICD-10 coalition, CMS Provider Compliance Group), and others. • Communicates developments and updates on a regular basis through periodic reporting mechanisms and appropriate internal and external communications channels. • Examines health care trends, monitors implementation of Government Health Care Acts to inform business of implications and identify potential opportunities and/or risk for Medicare, Medicaid, Accountable Care Organizations, and Commercial payers. • Evaluates laboratory-related state legislation and laws to engage subject matter experts to determine potential impacts and next steps. • Crafts language based on state laws to assist in appealing claim denials and pursue payer reimbursement. • Develops and maintains key contacts and relationships with policy makers for Medicare Contractors, Medicaid Payers and Commercial insurers. • Ability to collaborate with third party groups affected by Medicare, Medicaid, and CLIA regulations that impact lab services. • Performs other and further duties and responsibilities as shall be assigned by the manager, Director and/or Vice President of Payer Policy.