• Lead, coach, and develop engineering managers and senior engineers, fostering a culture of innovation, accountability, and continuous improvement. • Partner with product and business stakeholders to align technical investments with company strategy, balancing long-term platform evolution with near-term priorities. • Guide teams in building distributed, event-driven, and fault-tolerant systems leveraging Kafka, Redis/Redis PubSub, and Postgres. • Provide architectural oversight and ensure best practices are applied when building services in Kotlin/Java with Spring Boot. • Drive organizational excellence in deployment, scalability, and operations through Kubernetes, Helm, and Terraform. • Set and measure engineering goals (availability, performance, delivery cadence, quality) and hold teams accountable to outcomes. • Champion diversity, inclusion, and growth, ensuring that engineers thrive in a supportive and challenging environment. • Recruit, retain, and scale top engineering talent to meet the demands of growing systems and business needs. • Advocate for engineering across the organization, influencing leadership on technology strategy and distributed systems investment.

• Deliver exceptional support experience for clients and integrations with athenahealth’s products • Troubleshoot & resolve client and vendor issues via CRM through information gathering, documentation research and cross-functional collaboration • Build relationships and communicate with clients and vendors through various channels • Manage escalated issues effectively, providing post-mortem root cause analyses to stakeholders • Proactively seeks to automate and improve existing internal operational processes • Update internal documentation with knowledge garnered through troubleshooting and/or interactions with development teams and vendors • Lead the monitoring and management of metrics to ensure performance meets monthly goals • Coordinate work across team members, engaging with key internal teams to identify, develop, and support new features that meet client needs • Provide training and feedback to internal teams on complex issue resolution • Learn new technical tools to enhance skill sets

Lead and enhance a comprehensive software asset management program, optimize software discovery processes, ensure license compliance, and collaborate with cross-functional teams to drive cost efficiency and strategic vendor management.

Role Description We are seeking an Engineering Manager, Product Development to lead a technical team focused on the development of innovative radiation protection wearable products used in healthcare settings. This role is responsible for driving new product development, product enhancements, and line extensions aligned with business strategy. The position works closely with cross-functional partners including marketing, quality, and operations to bring products from concept through commercialization. This is a fully remote position within the US with a preference for candidates located in the Eastern region, ideal within driving distance of Pennsylvania or Virginia sites. Travel is expected to be approximately 20–30% during the first year. Key Responsibilities - Lead and manage a team of development engineers and technical specialists. - Drive execution of product development initiatives across multiple product lines. - Ensure compliance with FDA Design Controls, ISO 13485, and ISO 14971 Risk Management throughout the development lifecycle. - Oversee development activities including specifications, design documentation, testing protocols, and validation activities. - Coordinate testing and analysis to support product performance and marketing claims. - Partner with marketing and commercial teams to identify unmet customer needs and translate them into product solutions. - Collaborate with external design firms, testing labs, and technical consultants as needed. - Provide technical mentorship and leadership to engineering team members. - Contribute to product development strategy, innovation initiatives, and technology evaluation. - Manage or support complex development projects as needed. Qualifications - Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Material Science, or related field. - 8+ years of engineering experience within a medical device company. - 3+ years of leadership experience, including managing engineers or leading project teams. - Strong experience with medical device development under FDA 21 CFR 820.30 Design Controls, ISO 13485, and ISO 14971. - Experience with both disposable and reusable medical device products preferred. - Working knowledge of U.S. and international regulatory and product standards. - Strong analytical, technical, and project management skills with the ability to lead cross-functional teams. - Excellent communication and mentoring abilities. - Ability to travel domestically and internationally as needed.