For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: As a Legal Client Intake Associate, you will serve as the first point of contact for prospective and existing clients, playing a vital role in shaping each client’s experience from the very first interaction. This role is ideal for someone who enjoys managing conversations, organizing details, and ensuring that clients feel supported and informed throughout the intake process. You will handle phone inquiries, coordinate scheduling, and support the firm’s day‑to‑day operations by keeping systems accurate and communication flowing. Your work will directly impact client satisfaction and operational efficiency by ensuring every inquiry is handled with care and professionalism. Candidates who are customer‑focused, organized, and comfortable navigating legal conversations will thrive in this role. • Monthly Compensation Range: USD $1,150 - $1,220 per month Responsibilities include, but are not limited to: - Provide consistent customer service support throughout the intake process - Maintain and update client information in the CRM - Follow up with prospective and existing clients - Schedule appointments and coordinate calendars - Send retainer agreements and payment requests to clients - Act as the initial point of contact and intake gatekeeper - Manage inbound phone calls and respond to client inquiries Requirements: Additional Job Description • Time Zone: Eastern Standard Time EST • Work Schedule: 09:00 a.m. to 05:00 p.m. EST • Location: Remote • Software and Tools Required: ◦ Practice Panther CRM ◦ Phone.com VoIP ◦ Calendly ◦ Google Workspace Required Skills •Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Strong customer service orientation • Clear and professional verbal communication skills • Ability to manage multiple phone calls and inquiries efficiently • Basic understanding of legal terminology • Organized and detail-oriented approach to work • Ability to follow processes and act as a gatekeeper for the firm • Comfortable working independently in a remote environment Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.

The Canadian Centre for Professional Legal Education (CPLED) is recruiting Simulated Clients to support the Practice Readiness Education Program (PREP), the Bar admission program delivered in Alberta, Manitoba, British Columbia, Nova Scotia, and Saskatchewan. CPLED is a non-profit organization dedicated to helping aspiring lawyers develop practical skills and transition successfully into the legal profession. As a Simulated Client, you will act out the role of a client seeking legal advice during online interviews with PREP students. This role is essential in helping students practice and develop competence in client interviewing skills. Simulated Clients will have the flexibility to set their daily interview availability during the designated interviewing period and may conduct interviews from any quiet location with a reliable internet connection. Role Overview: • Participate in mock interviews via scheduled video calls. • Use provided scenarios, characters, and scripts to simulate client interactions. • Provide verbal feedback that is constructive and non-biased following a guide. • Attend training and calibration sessions that include scenario preparation, technical training, and rubric usage. Requirements: • Strong spoken and written communication skills. • Attention to detail and ability to provide specific feedback. • Ability to record observations clearly and consistently. • Strong computer and technology skills; experience with D2L and MentorCity is an asset. • Reliable computer with high-speed internet, camera, and microphone. • Ability to follow instructions and memorize scripts. • Professional, reliable, and receptive to feedback. • Must not be a current, former, or future PREP student. • Legally entitled to work in Canada. Commitment: • Attend a 2-hour online onboarding training session. • Attend a one-hour calibration session per unique scenario. • Complete 2 hours of independent self-study per scenario to memorize and practice the script. Interview Dates: • VLF (Summer 2026 ACC): June 26 – July 2, 2026 • VLF (Summer 2026 ACC): July 16 – July 21, 2026 • Capstone (August 2026): August 17 – 21, 2026 • VLF (Standard PREP 2026-27): September 24 - October 1, 2026 • VLF (Standard PREP 2026-27): November 25 – December 4, 2026 • Capstone (November 2026): November 23 – 27, 2026 • VLF (Fall 2026 ACC): October 5, 6, and 7, 2026 • VLF (Fall 2026 ACC): October 23, 26, and 27, 2026 • Capstone (January 2027): February 1 – 5, 2027 Compensation: • Training: $20/hour • VLF interviews & verbal feedback: $30/interview • Capstone interviews: $25/interview Applicant Information: Interested applicants should apply by May 22, 2026 by visiting: https://lawsociety.ab.ca/public/careers/ Applicants should attached a letter and/or resume outlining their experience and skills and how they relate to this opportunity. Applicants selected for interviews will be contacted by May 30, 2026. Interviews will be scheduled for early June. We thank all applicants, however, only selected candidates will be contacted.

• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.