• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.

The Canadian Centre for Professional Legal Education (CPLED) is recruiting Simulated Clients to support the Practice Readiness Education Program (PREP), the Bar admission program delivered in Alberta, Manitoba, British Columbia, Nova Scotia, and Saskatchewan. CPLED is a non-profit organization dedicated to helping aspiring lawyers develop practical skills and transition successfully into the legal profession. As a Simulated Client, you will act out the role of a client seeking legal advice during online interviews with PREP students. This role is essential in helping students practice and develop competence in client interviewing skills. Simulated Clients will have the flexibility to set their daily interview availability during the designated interviewing period and may conduct interviews from any quiet location with a reliable internet connection. Role Overview: • Participate in mock interviews via scheduled video calls. • Use provided scenarios, characters, and scripts to simulate client interactions. • Provide verbal feedback that is constructive and non-biased following a guide. • Attend training and calibration sessions that include scenario preparation, technical training, and rubric usage. Requirements: • Strong spoken and written communication skills. • Attention to detail and ability to provide specific feedback. • Ability to record observations clearly and consistently. • Strong computer and technology skills; experience with D2L and MentorCity is an asset. • Reliable computer with high-speed internet, camera, and microphone. • Ability to follow instructions and memorize scripts. • Professional, reliable, and receptive to feedback. • Must not be a current, former, or future PREP student. • Legally entitled to work in Canada. Commitment: • Attend a 2-hour online onboarding training session. • Attend a one-hour calibration session per unique scenario. • Complete 2 hours of independent self-study per scenario to memorize and practice the script. Interview Dates: • VLF (Summer 2026 ACC): June 26 – July 2, 2026 • VLF (Summer 2026 ACC): July 16 – July 21, 2026 • Capstone (August 2026): August 17 – 21, 2026 • VLF (Standard PREP 2026-27): September 24 - October 1, 2026 • VLF (Standard PREP 2026-27): November 25 – December 4, 2026 • Capstone (November 2026): November 23 – 27, 2026 • VLF (Fall 2026 ACC): October 5, 6, and 7, 2026 • VLF (Fall 2026 ACC): October 23, 26, and 27, 2026 • Capstone (January 2027): February 1 – 5, 2027 Compensation: • Training: $20/hour • VLF interviews & verbal feedback: $30/interview • Capstone interviews: $25/interview Applicant Information: Interested applicants should apply by May 22, 2026 by visiting: https://lawsociety.ab.ca/public/careers/ Applicants should attached a letter and/or resume outlining their experience and skills and how they relate to this opportunity. Applicants selected for interviews will be contacted by May 30, 2026. Interviews will be scheduled for early June. We thank all applicants, however, only selected candidates will be contacted.

• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.

Build something people love Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work. Notre équipe des Opérations Client ne se contente pas de répondre à des billets : nous résolvons des énigmes financières en traduisant des concepts complexes en solutions humaines. Nous embauchons des agents tout au long de l'année et proposons des dates de début mensuelles pour accompaagner notre croissance continue. Emplacement et modèle de travail - Modèle 100 % télétravail : Ce poste est entièrement à distance. Vous pouvez travailler de n'importe où au Canada. - Environnement de travail : Bien que le poste soit à distance, les candidats doivent disposer d'un espace de travail privé, calme et professionnel, doté d'une connexion Internet haute vitesse fiable, afin de garantir la confidentialité et la qualité de nos interactions avec les clients. - Date de début visée : 11 mai 2026 Votre impact au quotidien : - La voix de Wealthsimple : Vous n'êtes pas seulement un agent de soutien ; vous êtes un défenseur des intérêts financiers de nos clients. Vous expliquerez des concepts d'investissement, de trading et de finances personnelles de manière simple et accessible pour tous. - Résolution stratégique de problèmes : Vous prenez en charge le parcours du client, qu'il s'agisse de faciliter un transfert institutionnel complexe ou de naviguer dans les opérations d'arrière-guichet (back-office). Vous veillez à ce que nos clients atteignent leurs objectifs, comme respecter la date limite d'une promotion. - Mentalité de « Créateur-Propriétaire » : Vous travaillerez en étroite collaboration avec tous les services de l'entreprise, du Produit aux Opérations, en apprenant les subtilités de la création de nos outils financiers et en les améliorant grâce à l'engagement direct avec les clients. - Expertise à grande échelle : Vous vous imposerez comme un expert dans le secteur des technologies financières (fintech), maîtrisant simultanément plusieurs applications et plateformes pour offrir des solutions inédites. Votre profil : - Expérience confirmée en service client : Vous avez 1 à 2 ans d'expérience dans un environnement de service rapide et à haut volume (commerce de détail, hôtellerie, secteur bancaire ou soutien technique). - Curiosité financière : Vous avez un intérêt réel pour le marché boursier et les finances personnelles. Si vous comprenez déjà la différence entre un REER et un CELI, vous avez une longueur d'avance. - Agilité technologique : Vous êtes à l'aise pour naviguer entre plusieurs onglets de navigateur simultanément, utiliser Slack pour les communications internes et utiliser des raccourcis clavier pour maximiser votre efficacité. - Résilience et adaptabilité : Vous adoptez une mentalité de croissance et êtes à l'aise avec un horaire de travail par quarts (rotatif). Exigences: - Bilinguisme intégral : Une maîtrise parfaite du français et de l'anglais, tant à l'oral qu'à l'écrit, est obligatoire. - Disponibilité : Être disponible pour des quarts de travail à temps plein de 8h/jour (y compris les fins de semaine et les jours fériés) entre 8h00 et 20h30. - Type de poste : Il s'agit d'un poste contractuel à temps plein, à durée déterminée. Why Wealthsimple? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year ✈️ 90 days away: work outside Canada for up to 90 days per year 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.