• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.

Build something people love Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work. Notre équipe des Opérations Client ne se contente pas de répondre à des billets : nous résolvons des énigmes financières en traduisant des concepts complexes en solutions humaines. Nous embauchons des agents tout au long de l'année et proposons des dates de début mensuelles pour accompaagner notre croissance continue. Emplacement et modèle de travail - Modèle 100 % télétravail : Ce poste est entièrement à distance. Vous pouvez travailler de n'importe où au Canada. - Environnement de travail : Bien que le poste soit à distance, les candidats doivent disposer d'un espace de travail privé, calme et professionnel, doté d'une connexion Internet haute vitesse fiable, afin de garantir la confidentialité et la qualité de nos interactions avec les clients. - Date de début visée : 11 mai 2026 Votre impact au quotidien : - La voix de Wealthsimple : Vous n'êtes pas seulement un agent de soutien ; vous êtes un défenseur des intérêts financiers de nos clients. Vous expliquerez des concepts d'investissement, de trading et de finances personnelles de manière simple et accessible pour tous. - Résolution stratégique de problèmes : Vous prenez en charge le parcours du client, qu'il s'agisse de faciliter un transfert institutionnel complexe ou de naviguer dans les opérations d'arrière-guichet (back-office). Vous veillez à ce que nos clients atteignent leurs objectifs, comme respecter la date limite d'une promotion. - Mentalité de « Créateur-Propriétaire » : Vous travaillerez en étroite collaboration avec tous les services de l'entreprise, du Produit aux Opérations, en apprenant les subtilités de la création de nos outils financiers et en les améliorant grâce à l'engagement direct avec les clients. - Expertise à grande échelle : Vous vous imposerez comme un expert dans le secteur des technologies financières (fintech), maîtrisant simultanément plusieurs applications et plateformes pour offrir des solutions inédites. Votre profil : - Expérience confirmée en service client : Vous avez 1 à 2 ans d'expérience dans un environnement de service rapide et à haut volume (commerce de détail, hôtellerie, secteur bancaire ou soutien technique). - Curiosité financière : Vous avez un intérêt réel pour le marché boursier et les finances personnelles. Si vous comprenez déjà la différence entre un REER et un CELI, vous avez une longueur d'avance. - Agilité technologique : Vous êtes à l'aise pour naviguer entre plusieurs onglets de navigateur simultanément, utiliser Slack pour les communications internes et utiliser des raccourcis clavier pour maximiser votre efficacité. - Résilience et adaptabilité : Vous adoptez une mentalité de croissance et êtes à l'aise avec un horaire de travail par quarts (rotatif). Exigences: - Bilinguisme intégral : Une maîtrise parfaite du français et de l'anglais, tant à l'oral qu'à l'écrit, est obligatoire. - Disponibilité : Être disponible pour des quarts de travail à temps plein de 8h/jour (y compris les fins de semaine et les jours fériés) entre 8h00 et 20h30. - Type de poste : Il s'agit d'un poste contractuel à temps plein, à durée déterminée. Why Wealthsimple? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year ✈️ 90 days away: work outside Canada for up to 90 days per year 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join us as Clinical Supplies Oversight Associate Director - To oversee complex supply chain activities for clinical trials, ensuring the timely procurement, distribution, and management of trial materials, while collaborating with cross-functional teams to optimize the efficiency and effectiveness of our trial supply processes. What You’ll Do: • Accountable for functional management of teams to ensure successful execution of all department deliverables within assigned projects. • Responsible for liaising externally with clients and vendors, and internally with other departments. Provide troubleshooting and advice on GCS issues/risks as needed. • Assist senior management with business development efforts to ensure thesecuring new business by making presentations to sponsors, developing and reviewing bids and proposals, and conducting contract negotiations through toclosure with the sponsor. • Participating in global and/or cross-functional initiatives and improvement projects. • Contribute to the hiring, development and implementation of global, regional and local functions and plans. • Ensure staff is trained according to company policies and procedures Education and Experience: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • May be responsible for management of employees. • Excellent English and communication skills both written and verbal • Exceptional interpersonal, planning, negotiation, influencing, organizational, multi-tasking, problem solving, sense of urgency, critical thinking and decision-making skills • Proven leadership and team building skills • Strong computer skills including Microsoft Office suite • In-depth understanding of GCS concepts and application to clinical trials including a strong understanding of logistics and material management processes • Sharp focus on customers and attention to detail • Capable of designing, presenting, and implementing specific plans to deliver high quality products and services and to ensure that all tasks meet defined deliverables • Ability to work under pressure • Ability to motivate and integrate teams and teach/mentor team members Working Conditions and Environment: • Work is performed in an office or home-based environment with exposure to electrical office equipment. • Occasionally travels both domestic and international. Physical Requirements: • Frequently stationary for 6-8 hours per day. • Repetitive hand movement of both hands with the ability to make fast, simple, repeated • movements of the fingers, hands, and wrists. • Moderate mobility required. • Occasional crouching, stooping, bending and twisting of upper body and neck. • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. • Ability to access and use a variety of computer software developed both in-house and off-the shelf. • Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. • Frequently interacting with others relates sensitive information to diverse groups both internally & externally. • Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration. • Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task. • Regular and consistent attendance Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthrough.

Smadex is the most advanced mobile-first programmatic solution for mobile user acquisition, performance CTV, and mobile retargeting. Trusted by leading advertisers across the globe, our AI-powered technology drives performance for top mobile gaming companies and high-growth brands. Founded in Barcelona in 2011 and acquired by Entravision (NYSE: EVC) in 2018, Smadex operates with a multicultural, globally distributed team and a culture defined by innovation, accountability, and growth. To help us maintain & advance our strong position in the industry, Smadex is looking for a growth-oriented Client Growth Manager to lead and develop a portfolio of clients across North America. This is a remote position in the US. Your mission: As a Client Growth Manager, you will own a portfolio of North American clients and serve as their primary strategic partner. Your focus: drive measurable revenue growth, deepen client relationships, and consistently unlock new scale opportunities through cross-sells and up-sells. You will thrive here if you: - Have a sharp eye for identifying growth initiatives to expand your portfolio of business - Enjoy building long-standing customer relationships. - Are energized by the evolving ad tech world, are adaptable, and thrive in a fast-paced dynamic team. - Consider a growth-oriented mindset part of your DNA. Your day to day activities to enable customer growth include monitoring the performance of user acquisition, retargeting & CTV campaigns, collaborating closely with Sales & Ad Operations teammates to ensure alignment with client goals and performance, and spotting opportunities to expand and scale budgets. More about what you will do: - Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health. - Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals. - Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication. - Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend. - Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows. Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights. - Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene. - Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities. Skills and requirements: - 2–3+ years of Account Management, Client Growth, or equivalent experience, ideally within a DSP or mobile-focused programmatic environment. - Strong programmatic knowledge including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystem familiarity. - Exceptional communication skills (written and verbal) are mandatory - Analytical strength and operational discipline: ability to identify trends, prioritize effectively, and manage multiple clients with organized rigor. - Proactive, self-motivated growth mindset: you anticipate, communicate early, and drive solutions forward. - Strong negotiation skills and confidence in managing client expectations. - Comfort working across global time zones (particularly Smadex Barcelona HQ) and collaborating with multicultural teams. - Ability and willingness to travel (valid passport required). Benefit package: - Competitive base salary + performance-driven incentive plan - Flexible working hours & remote-first work environment - Professional development and clear career pathing - Highly engaged leadership and supportive team culture - Comprehensive medical, dental, and vision benefits + 401(k) - International travel opportunities - Summer Fridays - Inclusive, collaborative culture built on accountability and innovation Working at Smadex is fast-paced, fun, and challenging, and we thrive on innovation, both with our product and processes. Join our team and help shape the future of mobile marketing. If this role interests you, we would enjoy hearing from you. Please note that we do NOT provide VISA sponsorship. Candidates without a legal permit to work in the United States will not be considered.