• Provide executive-level (CIO/CTO) leadership to clients • Establish IT strategy and 2-year technology plans for clients • Partner with Senior Engineers and Onsite Field Engineers • Learn and understand clients’ industry-specific IT requirements • Develop innovative IT initiatives and projects • Communicate project progress and ensure client satisfaction • Analyze Network Assessments and Security Audit reports • Present solutions to clients during Technical Business Review meetings • Manage 25 - 30 client accounts and foster positive relationships • Handle client issues and escalations with professionalism

Role Description La société TECKENTRUP France, un des leaders européens de la fermeture habitat et industrielle souhaite recruter un représentant technico-commercial sur la région lyonnaise et sud. - Animer et compléter un réseau de revendeurs et d’utilisateurs professionnels (développement commercial et formations techniques). - Prescrire les produits de la gamme habitat et industries pour la société TECKENTRUP, auprès des revendeurs et des professionnels. - Élaborer les devis, les suivre et les concrétiser. - Traitement des appels, conseils et expertises techniques, afin d’accompagner les clients dans la mise en œuvre des solutions optimisées. Qualifications - BAC + 2 minimum. - Expériences souhaitées dans le domaine de la fermeture et du bâtiment. - Un sens du relationnel, des responsabilités et de la pédagogie est souhaité. - De bonnes bases et des connaissances techniques sont recherchées. - La rigueur et la réactivité sont impératives. Benefits - Fixe + prime + mutuelle + prévoyance + PEE. Company Description Rejoignez TECKENTRUP FRANCE comme technico-commercial dans la région de Lyon à Sud-Est. Intégrez une équipe dynamique, développez vos compétences et contribuez à notre succès dans un environnement innovant.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. Location: Austria What You'll Do - Provide input to the writing of proposals and Statements of Work - Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables - Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) - Assist with assessment and design of solutions as well as post-installation issues - Assist with Veeam Software solution implementation effort estimation - Create white papers, solutions guides, best practices, custom documentation, etc. - Deliver onsite knowledge transfer on Veeam Software solutions - Document configuration and completed activities - Analyse installed environments and guide optimal Veeam Software configurations - Facilitate communication between client and Veeam support - Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions - Provide input for improvement of process and documentation - Overnight business stays to meet company goals and objectives What You'll Bring: - VMware VCP, Microsoft MCSE or equivalent experience - Prince 2, ITIL, PMP,  or equivalent experience - Bachelor’s Degree in technology required (A combination of education and experience will be considered) - Hands-on experience with Veeam’s Core products - Proven Consulting and Project Management  experience - Excellent communication, interpersonal and relationship-building skills - Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V - Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) - Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) - Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) - Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) - Experience with Data Management, Data Protection, Data Analytics - Extensive experience with Data Center, Business Continuity and Operating Systems - Experience successfully managing multiple simultaneous projects and accounts - Working knowledge of Cloud technologies, capabilities, and protocols - Business proficient in German and English What You'll Get: Veeam offers benefits that support your whole self: - 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares - Statutory health, pension, and accident insurance - Access up to 12 therapy sessions at no cost, along with legal and financial advice services. - Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of Austria, Veeam reserves the right to decline the application for this position. #LI-JK1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

• Create historic records that clearly outline how our service is being utilized and pinpointing where possible issues could arise. • Parse code visually to see what the customer’s code is doing and having the knowledge of the B2 and S3 compatible API’s to discern what is going on in the user code. • Write scripts that involve the B2/S3 compatible API for testing. • Test 3rd party integrations and doing deep drives to learn the ins and outs of all of the integrations, while documenting quick configuration, caveats and other useful information to help in training. • Work closely with members of other teams, including Sales, Marketing, Engineering, Operations and Product Management. • Mentor Technical Support Engineers and others, in various technical areas. • Post Sales support for large customers; take part in Solution Engineer calls and slack/email conversations with large customers as they transition from pre- to post-sales. • Create, Implement and use monitoring tools to proactively address common support issues before widespread impact to the customer base, including creation of monitoring dashboards and alerting. • Interact at a cross-departmental level to bring resolution to customer’s unique needs. • Build rapport and trust with assigned customers in technical matters. • Perform deep-dive technical troubleshooting of customer issues using analytical tools and internal system logs.