• Provides support to the Sales team(s), with a high attention to detail • Researches, analyzes, and documents findings • Researches and presents reports showing potential customers the cost benefit of purchasing company products or services • Provides technical training to clients and communicates customer feedback for future product developments • Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers • Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations • Executes proof of concepts with prospects at both a technical and business level to show value • Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value • Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments • Prepares, researches, and provides input into technical RFPs/RFQs • Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support • Pursues and maintains professional and technical knowledge through ongoing training and education • May coach and review the work of other team members

• Must have knowledge of SQL and data warehousing. • Preparing and developing technical presentations to explain our company's products or services to customers. • Collaborating with customer and sales teams to understand customer requirements and provide sales support. • Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries. • Researching, developing and modifying products to meet customers' technical requirements and needs. • Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery. • Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers. • Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. • Setting and achieving sales goals and quotas. • Training other members of the sales team on the technical aspects of the company's products and services.

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical briefings / presentations to potential clients • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

• Understand and execute market strategy. • Work independently in assigned territory while coordinating closely with teammates across North America and globally; Plastics business requires collaboration across territories. • Create an annual budget roadmap, updated quarterly, to achieve target. • Create weekly call plans based on open offers, opportunities, leads, target accounts, and prospecting, to achieve an average of 20-24 visits per month. • Travel onsite to customer locations to build relationships, uncover and analyze needs, suggest solutions and innovative ideas, promote value propositions, and use Strategic Selling methods. • Prepare and deliver presentations, demos, and workshops, and ROI calculations, creating value. • Grow relationships with existing customers and find & prospect new potential customers. • Negotiate & close offers and handle complaints & objections. • Maintain CRM database for companies, customer profiles, contacts, opportunities, offers, and activity reporting, daily. • Liaise with Management, Engineering, and/or Production Units to: Ensure all relevant information is directed to concerned Stäubli divisions and colleagues. • Stay current with Stäubli products. • Identify product development opportunities and share competition intelligence. • Create forecasts and market & customer trend analysis. • Engage in weekly planning and review calls with team and management. • Engage in team & international sales meetings, workshops, and other seminars. • Engage in marketing planning, exhibitions, conferences, open houses, customer testimonials, etc. • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and developing personal networks. • Conduct business in a professional manner with the company’s interest and welfare in mind.