Optura is healthcare’s AI orchestration platform. We help healthcare organizations transform disconnected AI pilots into a unified, enterprise-scale program that delivers measurable value. Our platform enables teams to design, execute, and monitor intelligent agents that drive automation, insights, and action, while providing the control and observability needed to scale safely. Built for real-world complexity, Optura supports multiple model providers, integrates seamlessly with existing infrastructure, and offers both SaaS and self-hosted options. Our mission: revolutionize how healthcare deploys and operationalizes AI in production. We’re looking for a Senior Platform Engineer to design, build, and operate the core services that power Optura’s AI Platform. In this role, you will own systems end-to-end. From model and agent orchestration to routing, reliability, and observability. You will partner closely with product and application teams to deliver secure, scalable, HIPAA-aware services. You will play a critical role in shaping the foundation that enables customers to safely deploy AI in real-world healthcare environments. Location: - Open to remote or San Francisco Bay Area, Nashville Metro Area, or Raleigh, NC Area What you’ll do: - Build core platform services in Python and TypeScript for orchestration, routing, model gateways, retrieval-augmented generation (RAG), and evaluation pipelines - Leverage AI-assisted development tools (e.g., Claude, Cursor) alongside tests, linters, and benchmarks to improve velocity and quality - Own services from design through deployment, including SLO creation, dashboards, runbooks, and operational readiness - Improve reliability by optimizing system latency, availability, performance, and cost; lead and participate in incident response and postmortems - Develop production AI capabilities including guardrails, prompt and version management, offline and online evaluations, and multi-provider integrations - Build and maintain data and storage systems including vector search (pgvector, Pinecone, OpenSearch), caching, and Postgres/RDS patterns - Implement security and compliance best practices aligned to HIPAA, including RBAC, audit logging, least-privilege access, and secrets management What we’re looking for: - 5+ years of software engineering experience with strong proficiency in Python and TypeScript - 2+ years of experience operating AI systems in production (agentic workflows, RAG, orchestration, or similar) - Experience with operating in Cloud environments, including the use of containers/Kubernetes (EKS or ECS) and Terraform - Experience designing and operating distributed systems with a focus on performance optimization and deep debugging - Experience with observability systems (metrics, tracing, logging) and on-call ownership What we would like to see: - Experience working in healthcare or other regulated industries, including HIPAA or PHI-handling practices - Experience with LLMOps, including prompt management, evaluation frameworks, guardrails, and cost and latency tuning - Experience building or operating model gateways, traffic shaping, multi-provider routing, and caching at scale Benefits at Optura: We offer a competitive compensation and benefits package, including: - Health, dental, and vision insurance - Generous paid time off - Opportunities for professional growth and development Equal Employment Opportunity: At Optura.AI, we’re not just building a product; we are intentionally building the team, culture, and equity we want to see in the tech world. That starts with recognizing that innovation thrives when diverse perspectives come together. Optura is an Equal Employment Opportunity Employer, period. We actively welcome and celebrate every candidate regardless of their race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. More than compliance, we are deeply committed to diversity and inclusion because it’s a non-negotiable part of our foundation. We believe a truly diverse and inclusive workplace is the engine for long-term professional growth and competitive business success, directly fueling our mission to innovate. As part of the Optura team, your voice will be heard, your contributions will directly matter to our trajectory, and your unique background and experiences won't just be celebrated—they will be a vital part of our success. Let's build something exceptional, together.

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.  As a Cloud & AI Platform – AI Infrastructure Cloud Solution Architect (CSA) in iCSU, you will design, land, and scale AI‑ready Azure infrastructure platforms across complex enterprise environments. You will lead the architecture and delivery of secure, resilient, and cost‑governed foundations that enable AI workloads at scale—including Azure AI Infrastructure, GPU platforms, networking, storage, security, CAF/WAF landing zones, hybrid and multicloud integrations, and migration & modernization patterns—to accelerate Microsoft Cloud consumption. You will lead customer‑funded technical engagements, remove infrastructure and platform blockers, and industrialize repeatable infrastructure patterns, landing zones, and accelerators that support production‑grade AI solutions. This includes coordinating delivery across global downstream teams, partners, and factories to ensure a seamless, globally consistent customer experience for Microsoft’s largest and most strategic accounts. This opportunity will allow you to [1] deepen your AI infrastructure expertise, spanning AI‑ready landing zones, GPU and accelerator platforms, networking and storage optimization, security and governance, and reliability at scale; [2] develop strong business acumen, connecting infrastructure architecture decisions to consumption growth, cost optimization, and operational efficiency; and [3] hone delivery leadership, orchestrating cross‑functional teams to deploy secure, compliant, production‑ready AI platforms that customers can confidently scale across regions and workloads. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams. - Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF. - Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM. - Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads. - Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases. - Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes. - Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements. - Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities. - Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud. - Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success. Qualifications Required/minimum qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Additional or preferred qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. - 4+ years experience working in a customer-facing role (e.g., internal and/or external). - 4+ years experience working on technical projects. - Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Cloud Solution Architecture IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Cloud Solution Architecture IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 96,000 $ CAD à 177,600 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Role Description Serás parte del equipo que es el motor de cambio para transformar la sociedad y mejorar la vida de las personas. Por eso desarrollamos soluciones innovadoras que ofrecen propuestas integrales de modernización de arquitecturas y gestión de aplicaciones. Impulsamos la evolución de sectores clave y conectamos talento, tecnología y negocio para generar impacto real. En Minsait construimos un futuro mejor para todos, un futuro sostenible, seguro y conectado. - Realizarás aplicaciones en Microsoft Power Platform con Power Apps (model-driven y canvas) y Power Automate. - Utilizarás Power BI para desarrollo de informes. - Trabajarás con Dataverse. - Estarás en entornos de trabajo con metodologías ágiles. Qualifications - Mínimo 2 años de experiencia profesional como Desarrollador/a Power Platform, con model-driven y canvas. - Experiencia mínima de 2 años en Javascript y otros lenguajes de programación en front. Benefits - Proyectos a largo plazo en una empresa líder en tecnología con más de 50.000 profesionales, con seguridad financiera. - Trabajarás con tecnologías de vanguardia, con un impacto tanto a nivel nacional como internacional. - Disfrutarás de una comunicación directa y fluida con responsables y compañeros/as, en un entorno colaborativo y abierto. - Tendrás libertad para organizar tu trabajo, con una conciliación real y adaptada a tu ritmo. - Plan de carrera adaptado a ti, diseñado para impulsar tu crecimiento y desarrollo profesional. - Formación continua en Open University y Udemy for Business (¡más de 6.000 cursos para especializarte!). - Disfruta de ventajas en gimnasios, restaurantes, tiendas, ocio y mucho más al ser empleado de Indra. - Retribución competitiva y planes de compensación flexibles a tus necesidades. Company Description ¡INDRA es empresa Top Employer 2025! Incorpórate a una empresa certificada como una de las mejores empresas empleadoras de España, gracias a nuestra gestión integral de RRHH y a las condiciones para nuestros profesionales.

• Contribute to long-term DevOps programs and core technologies such as secrets management, Cosmos DB, Azure Key Vault, and related services. • Design, build, and maintain tools and utilities that support and integrate with CI/CD pipelines, including appropriate telemetry and monitoring. • Debug, troubleshoot, and resolve infrastructure issues in production environments. • Actively build, shape, and promote infrastructure architecture patterns, standards, and best practices. • Advocate for a strong DevOps culture at Nintex, bringing a DevOps mindset and perspective to all projects. • Independently deploy medium to large infrastructure components to production using automation, while adhering to Nintex development and deployment guidelines. • Write thorough post-mortems for infrastructure, pipeline, and automation incidents, including clear root cause analysis and preventative actions. • Design and develop code and scripts with quality, maintainability, and reliability in mind, using appropriate tools and processes to ensure high standards. • Clearly explain DevOps concepts, patterns, and practices to other engineers, enabling them to contribute independently. • Contribute to advanced DevOps initiatives such as continuous integration improvements, new infrastructure platforms, and automated incident mitigation. • Embed security into every project by ensuring it is considered throughout design, implementation, and operational processes. • Ensure all solutions adhere to Nintex guidelines for security, disaster recovery, scalability, availability, reliability, and durability. • Improve existing development and operational procedures to maintain compliance with Nintex standards. • Support other engineers in the design and delivery of complex enhancements. • Identify opportunities to improve software development, delivery, and operational processes, and actively help drive those improvements. • Apply appropriate DevOps patterns and practices to effectively solve development and operational challenges.