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Services Sales Solution Architect
Location
United States
Posted
126 days ago
Salary
$130K - $140K / year
Seniority
Mid Level
Job Description
Services Sales Solution Architect
Infios
• Review sales opportunities and gather customer requirements to define solution scope and service needs. • Partner with Client Partners and Inside Sales to validate assumptions and align on solution vision. • Develop accurate service estimates covering effort, timelines, resources, risks, and dependencies. • Create and refine Statements of Work (SOWs) aligned with Warehouse Management Edge implementation best practices. • Identify and document risks, gaps, and out-of-scope items early in proposals and SOWs. • Participate in customer discussions to explain service scope and align expectations with delivery capabilities. • Collaborate with Professional Services Delivery to validate feasibility and delivery alignment. • Support change order scoping and re-estimation as requirements evolve through the sales cycle. • Manage multiple estimates concurrently, prioritizing based on sales timelines and business needs. • Maintain estimation documentation, templates, and processes while staying current on product updates and implementation patterns.
Job Requirements
- Excellent written and verbal communication skills with strong attention to detail.
- Strong organizational and administrative skills, including creating, reviewing, and processing Statements of Work (SOWs).
- Proven ability to define, manage, and document service scope, assumptions, constraints, dependencies, risks, and out-of-scope items.
- Experience developing accurate service estimates covering effort, timelines, risks, dependencies, and change orders.
- Highly organized and able to manage multiple estimates and priorities simultaneously with a results-driven, accuracy-focused mindset.
- Strong analytical, consulting, and problem-solving skills.
- Ability to work independently while collaborating effectively in a cross-functional team environment.
- Effective partner to Client Partners, Services Advisors, and Inside Sales teams.
- Adaptable to evolving customer needs, solution changes, and shifting business priorities.
- Strong understanding of supply chain and distribution operations, with 2+ years of WMS Edge implementation experience; Solution Architect, operations, consulting, or professional services background preferred, with ability to travel up to 15% as needed.
Benefits
- Access to competitive Medical, Dental, and Vision insurance
- 401K matching program
- Flexible Time Off, 11 paid holidays, and 1 volunteer day per year
- A fun, collaborative, and innovative culture where your input matters.
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