• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders • Gaining knowledge of HubSpot products for better-proposed solutions • Understanding customer challenges and how to deliver technical value to meet their business goals and objectives • Participating and directing projects relevant to presales, sales, and the wider business • Coaching and mentoring less experienced team members

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products • Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities • Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering • Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways • Partner with Account Executives to influence deal strategy, qualification, and positioning • Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs) • Serve as a key technical escalation point during advanced stages of the sales cycle • Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling • Contribute to the development of reusable solution patterns, reference architectures, and enablement resources • Represent Myriad360 in senior-level client discussions, workshops, and technical briefings • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned

• Conduct executive-level security discovery with an emphasis on risk mitigation, regulatory compliance, and enhancement of operational maturity • Manage security solution strategies utilizing the entire Security stack • Proactively recognize opportunities for cross-domain expansion (e.g., Identity, Perimeter, End Point, Data, Application, Email, Cloud, AI -Security, Zero Trust, Observability etc.) • Design integrated security architectures covering endpoint, network, cloud, and identity domains • Collaborate with Account Executives to develop opportunity strategies, assess qualifications, and refine positioning • Review and validate security designs, Bills of Materials (BOMs), and Statements of Work (SOWs) alongside practice leaders • Serve as the escalation point for intricate or high-risk security designs • Mentor CSAs and engineers in consultative approaches to security discovery and architecture • Contribute to the development of reference architectures, playbooks, and go-to-market security solutions • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned

• We are looking for a Support Solutions Engineer with a passion for cloud networking, customer service, and automation. • You will be responsible for monitoring and handling our customers’ requests, troubleshooting, solving issues, automating support needs, developing support documentation and runbooks, improving and maintaining support tools and automation, understanding our product offerings, and continuously looking for ways to improve the engineering support experience. • Our ideal team member has first-hand experience working in customer-facing, engineering support roles, writing and building a comprehensive self-service knowledge base and has knowledge of infrastructure, internal tooling, platforms, and cloud networking. • You are excellent at understanding and solving complex and ambiguous problems and constantly seek improvement. • As an Engineer in this role, we need a candidate who can understand our complex offerings on a technical level, be hands-on in the development of our support automation tooling, and recommend product and operational improvements based on customer interactions.