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Associate Server Tech Services Engineer
Location
India
Posted
47 days ago
Salary
0
Seniority
Mid Level
Job Description
Associate Server Tech Services Engineer
Akamai Technologies
• Ensure the health of our server infrastructure. • Remotely diagnose and resolve hardware and Layer 1/2 network issue. • Collaborate with ISPs, field technicians, and internal teams to minimize downtime and maintain platform availability. • Diagnose and coordinate server hardware repairs and manage hardware assets. • Troubleshoot basic network issues (Layer 1 & 2) and escalate as needed. • Collaborate with ISPs, vendors, and field engineers to resolve issues and return faulty equipment. • Work closely with hardware engineering to identify recurring hardware faults. • Track hardware failure trends & proactively report findings. • Document operational processes and recommend improvements. • Build expertise in Akamai's server architecture and tools.
Job Requirements
- Have bachelor's degree in technology field & experience with server hardware & fault diagnosis.
- Have understanding of networking (IP, DHCP, VLANs, TCP/IP, DNS) & with server components (HDD, RAM, RAID, etc.).
- Have hands-on with Linux/Unix CLI and OSI Model fundamentals.
- Possess good analytical and troubleshooting skills & excellent communication and stakeholder management.
- Shift coverage is for Thursday to Monday
- Able to script in Python or Perl
Benefits
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
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Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewSilvus Technologies, a Motorola Solutions company, is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. 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