• Design, model, and operationalize global sales compensation plans aligned to company GTM strategy, including base comp plans, accelerators, kickers, and SPIFs. • Own quota and target setting processes, incorporating ramp structures, cohort-based productivity assumptions, and attainment planning. • Develop commission cost models (pre-plan scenario analysis and ongoing actuals vs. plan) and present findings to Finance and Sales Leadership. • Own and maintain the sales capacity model, including detailed AE headcount tracking, forecasting of start dates and terminations, and attrition analysis. • Build and maintain productivity models segmented by GEO, role type, and tenure cohort. • Lead segmentation methodology design — defining how the market is sliced into addressable segments by geography, tier, and vertical. • Develop and refine account scoring models and territory balancing frameworks to support field leadership in territory assignment. • Prepare executive and Board-level summaries, reports, and presentations that provide concise analysis of sales performance, productivity, bookings, pipeline, and coverage. • Partner with key departments such as Finance, HR, Business Applications, and Marketing to ensure cross-functional alignment on compensation, headcount, and coverage model decisions. • Manage the compensation exception and dispute resolution process in partnership with HR and Sales Leadership. • Support ad hoc analysis for the CRO, VP of Sales, and Finance as needed. • Leverage AI, automation, and advanced analytics to drive continuous improvement in sales operations processes, reporting, and decision-making. • Responsible for leading a team by hiring, developing talent to cultivate a high-performance culture.

Role: VP of Operations Company: Pangaea Priority Location: United States/Remote Working Hours: (40 hours per week) Type of contract: Independent Contractor Salary Range: $12,000 - $16,000 per month COMPANY OVERVIEW Pangaea creates and grows digitally native brands on a global scale. Our two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture impacting brands that attract communities of brand lovers across borders. Since launching in 2018, we’ve expanded to customers in over 50 countries and built a distributed team of 50 across the U.S. and internationally. ABOUT US We are a group of individuals who strive to live out the four values in our behaviors, decisions and actions. We are equally passionate about growing a community for each of our brands as we are for building our internal community of Pangaeans. As Pangaeans, we can’t think of a better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community and perpetuate a sense of belonging for all. OUR VALUES - Passion: We are mentally and emotionally connected and committed to our work. We are willing to put in the work today, knowing that this will position us for the most success tomorrow and beyond. We are invested in and passionate about Pangaea, its people and its mission. - Innovation: We research, think critically and explore new possibilities and approaches to problems. We are intentionally curious and strive to obtain innovative recipes for success. By seeking new and creative ways to do things, we believe that we will be able to achieve our mission at unprecedented speed and scale. - Push the Limits: Pangaea embraces a “yes we can” culture. We work towards our mission no matter how hard it gets or how long it takes. We are equally tenacious as we are relentless and we do what it takes to win as a team. - Prioritization: Conscious prioritization is essential to our success. We tend to prioritize decision-making that may lead to sustainable business outcomes. We make calculated bets and focus on fewer, greater initiatives that will result in the greatest value for Pangaea, our customers and our teammates. THE ROLE Pangaea is seeking a VP of Operations (Contractor) to partner closely with the CEO and leadership team to drive and execute operational excellence across the business. This is a highly hands-on, execution-focused role. While the title is VP, this position is best suited for a strong operator who is comfortable rolling up their sleeves and directly owning key areas of the business including supply chain, inventory planning, logistics, and S&OP. RESPONSIBILITIES - Own and execute operational strategy across global supply chain, logistics, and distribution - Lead day-to-day operations across inventory planning, demand forecasting, and fulfillment - Drive and improve the Sales & Operations Planning (S&OP) process - Manage relationships with 3PLs, freight partners, manufacturers, and international distributors - Partner cross-functionally with Finance, Marketing, and Product to support launches and growth initiatives - Identify and implement improvements to COGS, margins, and operational efficiency - Monitor KPIs and translate data into actionable insights and execution plans - Ensure strong inventory health and working capital optimization across all channels - Bring structure, discipline, and accountability to operational processes and reporting - Support and mentor team members while helping evolve the operational org structure over time WHO YOU ARE - 8 - 12+ years of experience in operations within CPG, DTC, or similar industries - Currently operating at a Director or Senior Director level (or equivalent) and ready to step into a VP-level scope - Highly hands-on with a track record of executing, not just leading strategy - Strong experience with supply chain, inventory planning, and multi-channel distribution (DTC, Amazon, retail) - Experience running or supporting S&OP processes - Comfortable working in fast-paced, lean environments with high ownership - Strong financial and analytical mindset with ability to impact margins and cost structure - Excellent cross-functional collaborator and communicator - Experience with ERP systems (NetSuite, Oracle, SAP, etc.) preferred COMPENSATION & STRUCTURE - Contractor role (40 hours/week) - Monthly compensation: $12,000 - $16,000, depending on experience - No end date (long-term engagement expected)

Role Description Senior leadership role responsible for operational excellence, systems governance, data quality, financial operations, and process optimization across the Global Customer Experience (GCX) team’s core functions: Professional Services, Operations, Customer Success, and Customer Support. Serves as the connective tissue ensuring disciplined execution, cross-functional accountability, and data-driven decision-making at scale. Owns GCX financial operations including budget & vendor management, revenue performance tracking, and profitability analysis. A direct driver of Billtrust’s strategic transformation initiatives, including program management of continuous delivery optimization and enterprise-wide data governance. What You'll Do - Financial Oversight & Business Performance Infrastructure - Build and mature a GCX-wide performance management system; cascade KPIs to teams with clear owners and targets - Implement governance routines, operational dashboards, and executive reporting across all GCX functions - Lead GCX financial operations reporting: budget monitoring, vendor management, cost-benefit analyses, revenue leakage tracking, and profitability - Partner with Finance to maintain accurate reporting on headcount, vendor spend, and program economics - Identify and escalate revenue leakage risks with recommended remediation paths - Leverage analytics and AI-powered tools to surface performance insights and quantify business impact - Process Optimization & Delivery Transformation - Lead GCX’s Operational Excellence Management (OEM) function; assess end-to-end workflows and systems; design scalable improvements that increase speed, quality, and margin - Program manage GCX’s continuous delivery strategic innovation and transformation initiatives - Provide executive visibility into transformation progress, key risks, and mitigation actions via structured reporting and decision forums - Institutionalize best practices through documentation, training, and cross-functional knowledge sharing - Systems & Data Analytics - Provide strategic direction across all GCX source systems supporting PS, Operations, CS, and Support - Partner with IT, Finance, and RevOps to ensure systems are configured, maintained, and evolved in alignment with GCX’s operating model - Drive automation initiatives in partnership with Business Transformation and Engineering to reduce manual overhead and improve data fidelity - Team Leadership & Change Management - Manage performance, development, and workload of assigned team(s) - Recruit, mentor, and develop staff; build a high-performance, continuous-improvement culture - Drive adoption of new processes, metrics, and systems through structured change management - Act as strategic liaison to Finance, IT/Engineering, Sales Operations, HR and other business partners Qualifications - 10+ years in Operations, Analytics, Business Intelligence, or a related field - 5+ years leading managers or senior individual contributors in a cross-functional environment - Proven experience designing KPI frameworks and enterprise quality management systems - Proven experience driving cross-functional transformation successfully - Financial operations reporting, budget management, and cost-benefit analysis experience - Background in SaaS Customer Experience organizations - Experience governing CRM, PSA, Customer Support and Customer Success systems (Salesforce, Certinia, Gainsight, ServiceCloud or equivalent) - Executive-level communication skills — written, verbal, and data visualization - Advanced Excel proficiency; demonstrated ability to govern enterprise data and reporting infrastructure - Proficiency in BI tools (Power BI, Tableau, Looker, or equivalent) - Experience with AI-powered tools for operational analytics or portfolio performance - Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field Benefits - Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! - A Culture that Lives its Values: Our values guide our decisions - big and small - each and every day. - Flexible Working Hours: We support your lifestyle - the results are what count. - Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. - Sabbatical: A paid leave to reward longevity and commitment to Billtrust. - Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. - Opportunities for Growth: Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs. - Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. - Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. - Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase’s Physical Security (PhySec) team protects Coinbase’s people and places through proactive threat detection and mitigation, employee training and empowerment, and rapid, employee‑centric incident response. The team spans: - Executive Protection (at‑risk individuals, travel, residential and event security) - Intelligence (threat management, strategic intelligence, backgrounds & talent diligence) - Physical Security Operations / GSOC (global incident response, guard force management, cold storage and COE support) - Security Systems & Technology (access control, CCTV, alarms, radios, physical security design) - Strategic Operations (L&D, metrics & reporting, special projects, procurement) PhySec sits inside the broader Security & Privacy (S&P) organization and is tightly integrated with: - Security Programs (TPM), who provide structure for large, cross‑org programs - Security Strategy / BISOs and Technology Risk, who own the integrated security and technology risk posture - Security Operations, Engineering, and Compliance teams across S&P and the company The Senior Strategic Operations Manager, Physical Security is the DRI who connects PhySec’s work to the rest of S&P — ensuring our strategy, OKRs, metrics, QBR content, and ERM view show up consistently in S&P‑wide planning, reporting, and decision‑making systems. What you’ll be doing (ie. job duties): - Own strategy and quarterly/annual planning (OKRs, QBRs, MBRs) for Physical Security, ensuring alignment with Security & Privacy and company priorities. - Translate physical security initiatives into measurable business outcomes, risk-adjusted investments, and integrated KRIs reflected in enterprise dashboards. - Build scalable operating systems — reporting, service catalogs, metrics, and governance — that provide consistent executive visibility into risk, incidents, and capacity. - Evaluate risk and return across the Physical Security portfolio; lead headcount, budget, and vendor strategy with clear start/stop/scale recommendations. - Drive cross-functional execution of complex, multi-region initiatives in partnership with S&P programs and stakeholders. - Identify and implement AI and automation opportunities to reduce manual work and increase operational leverage. What we look for in you (ie. job requirements): - Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. - Experience: 8+ years in strategy/ops/COS/risk/security; 5+ years at senior manager+ in tech, security, or financial services. - Security domain fluency: Physical security ops and risk (GSOC, EP, threat intel, EHS, systems); effective with technical and non‑technical stakeholders. - Business‑level risk management: Quantify risk/return, tie investments to enterprise risk appetite, and communicate tradeoffs to L7+/ET with imperfect data. - Operational excellence: Design/scale OKRs, QBRs, KRIs, dashboards, and governance (P/PS, RAPIDs) in high‑stakes environments. - Executive communication: Crisp written/verbal narratives that convey risk, impact, and required decisions. - Program/portfolio leadership: Drive multi‑quarter, cross‑functional delivery; manage multiple programs and stakeholders to completion. - Influence without authority: Align, enforce standards, and drive behavior change across teams you don’t manage (senior ICs, managers, XFN). Nice to haves: - Crypto/fintech or other highly regulated industry experience. - Consulting, corporate strategy, or security program management background. - Executive leadership support (chief of staff, strategy lead, or equivalent). - ERM frameworks applied to security and technology risk. Position ID: P76341 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)). Annual base salary range (excluding equity and bonus): $201,365—$236,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal OpportunityCoinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com