This is a remote position. Virtual Rockstar is looking for a proactive, organized, and tech-savvy Agent Onboarding Specialist to join our client’s team. This role is perfect for someone who loves guiding others, thrives in a fast-paced environment, and takes pride in delivering an excellent onboarding experience. You’ll be the first point of contact for new agents, walking them through setup, training, and compliance so they feel confident and supported from day one. Beyond onboarding, you’ll also help with training sessions, answering agent questions, and collaborating with the Agent Experience team to make sure every agent feels set up for success. About the Company Our client is a well-established technology and marketing firm in the financial services industry. They specialize in supporting independent professionals with the tools, resources, and training needed to grow their businesses. With a focus on innovation, collaboration, and service, the company is committed to creating an environment where every team member plays a vital role in delivering an exceptional experience to their agents. Why You’ll Love This Role - Fully remote opportunity - Collaborative, people-focused team culture - Direct impact on the success of new agents - Opportunities to grow your skills in training, onboarding, and support Responsibilities Onboarding: - Lead one-on-one virtual onboarding sessions with new agents. - Guide agents through enrollment and contracting, ensuring documentation is correct and complete. - Provide introductory training on CRM tools and systems. - Help agents navigate compliance, licensing, and account setup (emails, phone numbers, system access). Agent Support & Training: - Answer agent questions via email, chat, and phone with professionalism and care. - Host group training sessions on tools, updates, or compliance topics. - Collaborate with the Agent Experience team on projects and initiatives. - Jump in on other tasks to keep things running smoothly. Requirements Required: - Excellent English skills (both written and spoken) with a clear, professional accent. - 2+ years in a client-facing role (customer service, onboarding, tech support, or VA work). - Strong organizational skills—you can juggle multiple files and a busy calendar with ease. - Tech-savvy and quick to learn new tools (experience with CRM and video conferencing is key). - Reliable, punctual, and committed to delivering top-notch support. - Customer-first mindset with patience, professionalism, and positivity. Preferred: - Experience in insurance, annuity, or financial services. - Training or presentation experience. - Previous remote work for a U.S.-based company. Technical Requirements - Modern, reliable computer with webcam. - High-speed internet (25 Mbps download / 10 Mbps upload minimum). - Quiet, professional workspace. - Quality noise-canceling headset. Benefits - Competitive salary commensurate with experience. - Opportunities for professional development and growth. - Work in a dynamic and supportive team environment. - Make a meaningful impact by helping to build and strengthen families in the Philippines.

• Lead client onboarding sessions, setting clear expectations on process, timelines, roles, and onboarding approach • Partner with clients on country rollout strategy and sequencing, helping prioritize markets for efficient global expansion • Provide consultative guidance on global hiring, including country-specific requirements, key considerations, and trade-offs • Support benefits benchmarking and alignment, helping clients understand statutory versus market practices and make informed decisions • Act as a product expert, guiding clients through Pebl’s platform and enabling them to confidently manage their global workforce • Maintain clear visibility into onboarding progress, proactively communicating updates, risks, and next steps • Collaborate across Sales, Onboarding, Customer Experience, Finance, and other cross-functional teams to deliver a seamless and frictionless onboarding experience • Support client expansion into new countries and high-volume hiring, ensuring consistency and scalability of onboarding processes • Champion the customer perspective, synthesizing feedback and partnering with Product and Engineering to continuously improve the client and employee experience • Contribute to process improvements and standardization efforts to enhance onboarding quality and team efficiency at scale

Role Description The Learning Technology Specialist builds, manages and maintains all of the department's SharePoint sites and applications. - Develop and maintain SharePoint apps including training center inventory, vehicle inventory, course feedback/bulletin board and curriculum/development support apps - Interface with IT departments to problem-solve operational issues, including workflows and system performance issues - Support investigation of new software for development tasks - Develop performance and utilization reports - Support team project management and status reporting Qualifications - Minimum of High School diploma / GED is required - Experience in project management (3+ years) - Experience with SharePoint administration (3+ years) - Experience with analytics - Ability to interact effectively with various management levels - Strong communication skills, written and verbal - Ability to multitask and work in a rapid paced environment - Familiarity and ease with office automation programs Requirements - K2 (or other workflow programs) - Java Script - CSS coding - Experience in the automotive field

Job Title Vendor Onboarding Specialist Job Description Summary C&W Services is seeking a Vendor Onboarding Specialist to support a high-priority initiative for one of our large clients. This role will focus heavily on vendor sourcing, research, outreach, and onboarding, while also supporting contract management and compliance functions within our Facilities Hub. Candidates should be highly detail-oriented, self-motivated, have great phone skills and be comfortable using online tools to execute a defined process efficiently. This is an ideal opportunity for professionals with experience in customer service, vendor management, or administrative coordination who can thrive in a fast-paced, high-volume environment.Job Description Key Responsibilities Vendor Research, Outreach & Onboarding (Primary Focus): - Source and research service providers using Google Maps, search engines, or AI tools (e.g. Copilot) based on project needs and locations. - Log potential vendors into standardized trackers with accurate contact and service area data. - Conduct direct outreach to vendors via phone and email to explain subcontractor opportunities. - Guide interested vendors through the onboarding process, including documentation, answering questions, and uploading files to internal systems. - Identify which locations each vendor can service and track accordingly. - Provide status updates and flag onboarding completions to the internal team. - High-volume outbound calling capability (40–60 calls per day target) - Explain program value, overcome hesitation, and secure commitments - Follow-through with urgency to move vendors to completion Vendor Compliance & Contract Administration (Secondary Support): - Support internal vendor compliance efforts to ensure alignment with client and company standards. - Educate new and existing vendors on compliance and performance expectations. - May be asked to assist in issuing vendor agreements and amendments in coordination with Legal and Risk Management teams. - Submit and track Internal Change Forms for accurate record-keeping (SOX compliant). - Maintain databases and spreadsheets to track contract documentation, compliance materials, and onboarding progress. Qualifications Required (Knowledge, Skills, Abilities, and Experience): - Excellent communication skills, both verbal and written - Minimum 3 years in a role that involves: - High-volume phone-based outreach (call center, inside sales, account development, vendor management, or dispatch environments preferred) - Convincing/persuading external parties. - Managing structured onboarding/compliance tasks (e.g., contracts, insurance verification, licensing, or regulated documentation) - Comfortable working in a metric-driven environment with recorded calls & performance tracking - Detail-oriented enough to validate insurance & compliance requirements - Competent with spreadsheet tracking and structured workflow processes - Experience working with contractors, service providers, trades, or vendors strongly preferred Remote Work Requirements - High‑speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow. - Employees must have a quiet, distraction‑free workspace suitable for professional phone conversations and to protect customer information. - Camera‑on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection. - The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity. - To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co‑working space, library, or other reliable environment) in case of home internet or power loss. Preferred - Phone sales experience - Experience supporting facilities, maintenance, or service‑based operations - High attention to detail and strong organizational skills - 3–5 years of professional experience in administrative support, customer service, recruiting, or vendor management preferred - Comfortable using Microsoft Office (especially Excel and Word), online research tools, and AI-enabled platforms preferred - Strong ability to follow structured processes and escalate appropriately when needed - Able to multitask in a fast-paced, deadline-driven environment - Self-directed with the ability to work independently and with a team - Willingness to learn new technologies and support evolving business needs Key Competencies & Traits - Calm, composed, and decisive in high‑urgency situations - Strong sense of ownership and accountability - Highly organized with strong time‑management skills - Collaborative and adaptable across teams and systems - Comfortable working in a metric driven environment Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $22.10 - $26.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”