Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for an experienced, proactive and innovative professional that is keen to join as a Senior Site Reliability Engineer! The mission of Nexthink's SRE team is to strengthen our infrastructure and enhance our ability to deploy, monitor, and scale systems effectively and reliably. They work closely with over 50 Product Engineering teams that develop our products and services, as well as with the Technical Platform Engineering, Security and Architecture teams to understand the reliability requirements, design and implement solutions, and promote them for adoption and usage. Join our vibrant team of diverse and experienced engineers where cutting-edge technology meets innovation. Be a part of Nexthink's Digital Employee Experience technological revolution, ensuring our global customers enjoy a seamless user experience. Apply now and become a key player in our dynamic SRE organisation. As a Senior Site Reliability Engineer, you will: - Implement and manage cloud-native systems (AWS) using best-in-class tools and automation. - Operate and enhance Kubernetes clusters, deployment pipelines, and service meshes to support rapid delivery cycles. - Design, build, and maintain the infrastructure powering our multi-tenant SaaS platform with reliability, security, and scalability in mind. - Define and maintain SLOs, SLAs, and error budgets, and proactively address availability and performance issues. - Develop infrastructure-as-code (Terraform or similar) for repeatable and auditable provisioning. - Build internal platform tools and automation to support provisioning, monitoring, and operational efficiency. - Monitor infrastructure and applications ensuring high-quality user experiences. - Participate in a shared on-call rotation, responding to incidents, troubleshooting outages, and driving timely resolution and communication. - Act as an Incident Commander during the on-call duty and coordinate cross-team responses effectively to maintain an SLA. - Drive and refine incident response processes, reducing Mean Time to Detect (MTTD) and Mean Time to Recovery (MTTR). - Diagnose and resolve complex issues independently, minimizing the need for external escalation. - Work closely with software engineers to embed observability, fault tolerance, and reliability principles into service design. - Automate runbooks, health checks, and alerting to support reliable operations with minimal manual intervention. - Support automated testing, canary deployments, and rollback strategies to ensure safe, fast, and reliable releases. - Contribute to security best practices, compliance automation, and cost optimization. Qualifications - Minimum Bachelor's degree in Computer Science or equivalent practical experience. - 5+ years of experience as a Site Reliability Engineer or Platform Engineer with strong knowledge of software development best practices. - Strong hands-on experience with public cloud services (AWS, GCP, Azure) and supporting SaaS product. - Strong programming or scripting skills (e.g., Python, Go, Bash...), and experience with infrastructure-as-code (e.g. Terraform). - Proficiency with Kubernetes, container-based deployment (e.g., Docker) and related ecosystems (e.g., Helm). - Experience supporting multi-tenant microservices architectures. - Experience with CI/CD pipelines & tools (e.g., Jenkins, GitHub Actions, GitLab CI, FluxCD, Crossplane). - Experience with managing monitoring solutions (e.g. Datadog). - Comfortable participating in a rotating on-call schedule, managing critical incidents, and leading post-incident reviews. - At ease with operating and managing production systems, striking the right balance between urgency and methodology. - Strong system-level troubleshooting skills and a proactive mindset toward incident prevention. - Deep understanding of Linux systems, networking, and common troubleshooting practices. - Solid understanding of the network stack (e.g., TCP/IP, VPN, etc.), cloud architectures (VPC, subnets, firewalls, load balancers), service mesh (e.g., Istio) and storage (e.g., S3, EBS, etc). - Knowledge of zero-downtime deployment strategies, blue/green and canary releases. - Exposure to compliance standards such as SOC 2, ISO 27001, or HIPAA. FedRAMP experience is a big plus. - Experience with chaos engineering or resilience testing practices. - Excellent problem-solving skills, collaborative mindset, and a strong grasp of agile, iterative development. - Self-driven, highly organised, and capable of independently managing priorities. - Curiosity to learn new things and discover new technologies. - Strong communication, presentation, and team collaboration skills. - Excellent written and verbal skills in English. - The prior experience with any of the above-mentioned tools is a bonus, but not a must! We encourage you to apply even if you do not meet every single requirement. We welcome candidates with different level of background and experience. If you are excited about this role, please apply and our recruiters will assess your application. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's global pharma consulting services marketed through our PharmaLex business. The purpose of this role is to own and lead the DevOps function, helping teams ship software faster and more safely by building and improving Azure infrastructure and CI/CD pipelines, driving automation and a shift-left culture, and mentoring engineers. Responsibilities: - Define and drive the DevOps Vision and using Agile best practices - Set direction, standards, and best practices for the team - Lead the design of scalable, secure, and reliable infrastructure and delivery pipelines - Establish and maintain CI/CD pipelines for multiple applications and services - Align DevOps initiatives with engineering, product, and business goals - Ensure high-quality engineering is demonstrated across the team - Design, deploy and maintain cloud infrastructure (Azure) - Mentor engineers and promote knowledge sharing - Facilitate clear communication between the different departments - Advocate DevOps culture across the teams looking to shift-left wherever possible #LI-VC1 Requirements: - 6+ years in DevOps/Cloud/Platform Engineering roles - 2+ years in a technical leadership or team lead capacity - Strong hands-on experience with Microsoft Azure (VMs/networking/Storage, AKS, App Services, Keyvault) - Deep experience with Kubernetes in production environments - Strong infrastructure as code experience, mainly Terraform/Helm - Strong CI/CD experience, ideally with Azure DevOps - Candidates must be based in Poland ( ideally located near Lublin ) or the United Kingdom - Functional development/coding ability with at least one language - Golang/Python/PowerShell/bash - Strong understanding of networking, security, and cloud architecture - Experience working in cross-functional engineering teams - Familiar with observability platforms - Cloudflare/Edge/WAF knowledge - will be a plus - LLM experience - will be a plus - Minimum of 5 GCSEs at grades A-C (9-4)* including Maths and English, or equivalent high school diploma - Works under broad direction and often self-initiates tasks - Makes decisions impacting results and deadlines - Demonstrates leadership in operational management and encourages learning and growth - Understands and evaluates the organizational impact of new technologies and digital services What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PhlexGlobal Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

• Lead Craft’s FedRAMP readiness program — defining the roadmap, owning the ATO timeline, and driving execution across engineering and security stakeholders. • Design and implement AWS GovCloud architecture that meets FedRAMP Moderate and High requirements. • Translate NIST 800-53 Rev. 5 controls into concrete, auditable, and continuously enforced technical implementations — not just documentation. • Build and maintain compliance automation tooling to continuously validate control adherence across the environment, reducing manual audit burden. • Develop and manage secure CI/CD pipelines with integrated security gates, secrets management, and deployment controls appropriate for FedRAMP environments. • Author and maintain System Security Plans (SSPs), control implementation statements, and audit evidence packages; work directly with auditors and 3PAOs through assessment cycles. • Perform threat modeling, risk assessments, and security architecture reviews across the platform. • Define and drive how FedRAMP controls are embedded across the engineering lifecycle, partnering with full-stack, data, and machine learning teams to ensure consistent, scalable adoption. • Serve as the internal subject matter expert on FedRAMP, NIST 800-53, and federal compliance — upleveling the broader team’s knowledge as the program matures.

Job Description Où vous travaillerez : N’importe où au Québec Le développement logiciel chez GoTo Nous sommes des pionniers de la technologie du travail à distance, qui créons des solutions puissantes et flexibles qui permettent à chacun de vivre sa vie au mieux, au travail et en dehors. Avec nous, vous aurez l’occasion d’ouvrir de nouvelles portes et de contribuer à redéfinir la façon dont l’humanité travaille. Pour nous, l’IA n’est pas qu’un mot à la mode, c’est un outil que nous utilisons pour apporter une valeur réelle et concrète à nos clients et à nos équipes. Nous nous concentrons sur la résolution de problèmes significatifs, et non sur l’ajout de fonctionnalités d’IA tape-à-l’œil. Ici, la croissance prend de nombreuses formes : vous pouvez diversifier vos compétences, relever de nouveaux défis, mener des initiatives et explorer des idées créatives. Rejoignez une équipe GoTo et jouez un rôle clé dans la transformation du lieu de travail pour des millions d’utilisateurs dans le monde entier. Votre travail fera vraiment une différence. Votre quotidien En tant que Développeur DevOps, au sein de l’équipe Productivité et Expérience Dévelopeur (Productivity and Developer Experience), vous serez amené à: - Construire et livrer des outils de développement assistés par l’IA en tant que capacité de plateforme, permettant à l’organisation d’adopter des outils et flux de travail de nouvelle génération qui augmentent la vélocité des développeurs à grande échelle. - Concevoir, construire et maintenir des composants de plateforme développeur à grande échelle, utilisés par des centaines de développeurs d’applications, leur permettant d’écrire du code et de le déployer en production de manière sécuritaire, fiable et en libre-service. - Moderniser les pipelines CI/CD en contribuant à la migration de Jenkins vers GitHub Actions, offrant aux équipes de développement des flux de construction et de déploiement plus rapides, plus fiables et en libre-service. - Répondre à la surveillance de production, fournir un support de haute qualité aux développeurs d’applications et participer à la résolution d’incidents lors des rotations de garde. - Collaborer et apprendre à distance avec votre équipe tout en livrant de la valeur de façon incrémentale et en habilitant les développeurs d’applications à travers l’organisation. - Rechercher et analyser de nouvelles technologies cloud-natives pouvant améliorer l’expérience développeur, implémenter des preuves de concept et présenter les résultats à votre équipe et aux parties prenantes. Ce que nous recherchons En tant que Développeur DevOps, vous devriez avoir un profil similaire au suivant: - 2 à 5 ans d’expérience professionnelle en développement logiciel avec maîtrise d’au moins un langage de programmation back-end (Golang est un atout majeur). - Expérience pratique avec Kubernetes et les charges de travail conteneurisées. Vous savez comment déployer, opérer et dépanner des applications dans un environnement d’orchestration de conteneurs. - Familiarité avec les pipelines CI/CD et le cycle de vie de livraison logicielle, idéalement avec des outils tels que GitHub Actions, Jenkins, ArgoCD ou similaire. L’expérience avec les pratiques GitOps est un atout. - Connaissance pratique de l’Infrastructure as Code avec des outils tels que Terraform ou OpenTofu. - Curiosité envers les outils de développement assistés par l’IA et volonté d’explorer comment ils peuvent améliorer l’expérience développeur (l’expérience avec des outils comme GitHub Copilot ou Claude Code est un bonus). - Compétences analytiques et d’investigation pour évaluer les incidents et fournir du support aux développeurs utilisant la plateforme. - Solides compétences en collaboration et communication. Vous vous épanouissez dans un environnement d’équipe à distance et pouvez expliquer des concepts techniques clairement à des audiences tant techniques que non techniques. Ce que nous offrons Chez GoTo, nous croyons qu’il est important de soutenir nos employés avec une gamme complète d’avantages conçus pour s’adapter à votre vie, au travail comme ailleurs. Voici seulement quelques-uns des avantages auxquels vous pouvez vous attendre en rejoignant notre équipe: - Prestations de santé complètes, assurance vie et invalidité, programmes d’aide à la fertilité et à la constitution d’une famille; - Congés et vacances payés généreux, congés pour bénévolat, journées de bien-être personnel trimestrielles et journées sans réunions; - Programmes de remboursement des frais de scolarité et de lecture pour appuyer votre formation continue et votre développement professionnel; - Programme de bien-être Thrive Global, programme confidentiel d’aide aux employés (PAE), encadrement individuel en matière de bien-être; - Programmes pour les employés – dont des groupes de ressources pour les employés (GRE), le programme « GoTo s’implique » et notre programme de jumelage des dons de bienfaisance – permettant d’amplifier votre réseau social et les bienfaits de vos actions. - Un régime enregistré d’épargne-retraite (REER) pour vous aider à planifier votre avenir. - Des programmes de remboursement des frais de gym pour favoriser votre bien-être physique. - L’accès à des services de télémédecine pour un accès pratique aux soins de santé. - Un programme de primes au rendement GoTo pour célébrer votre implication et vos contributions. - Une allocation mensuelle de travail à distance pour couvrir les frais de votre bureau à domicile. *** Langue de travail pour les postes situés au Québec La connaissance du français est requise pour les postes situés en permanence au Québec afin que le titulaire puisse communiquer au besoin avec ses collègues, les partenaires et les fournisseurs au Québec. Une formation en français est offerte à tout titulaire d’un poste permanent au Québec qui ne possède pas une bonne connaissance du français. *** Autres exigences linguistiques La maîtrise de l’anglais est requise pour ce poste afin de communiquer avec les collègues, les clients et les partenaires (ou les fournisseurs) qui sont majoritairement situés à l’extérieur du Québec. Pour les postes en recherche et développement, il est également nécessaire de comprendre la documentation technique et scientifique de notre industrie disponible majoritairement en anglais. Chez GoTo, vous trouverez la flexibilité, les ressources et le soutien dont vous avez besoin pour vous épanouir au travail, à la maison et partout ailleurs. Vous travaillerez à la réalisation d’un objectif commun avec une équipe ouverte d’esprit et unie dont l’impact est plus grand que la somme de ses parties. Nous nous engageons à créer un espace inclusif pour tous, parce que nous savons que ces perspectives uniques font de nous une entreprise et une communauté plus forte. Joignez-vous à nous pour faire partie d’une entreprise qui investit dans votre avenir. Ensemble, nous serons authentiques, nous verrons grand, nous avancerons rapidement, nous grandirons continuellement et nous maintiendrons notre priorité client. En savoir plus. ------------------------------------------------- Where you’ll work: Province of Quebec (Remote) Engineering at GoTo We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference. Your Day to Day As a DevOps Developer on the Productivity and Developer Experience team, you would be working on: - Build and ship AI-assisted development tooling as a platform capability, enabling the organization to adopt next-generation tools and workflows that increase developer velocity at scale. - Design, build, and maintain large-scale developer platform components used by hundreds of application developers, empowering them to write code and deploy it to production in a safe, reliable, and self-serve manner. - Modernize CI/CD pipelines by contributing to the migration from legacy Jenkins pipelines to GitHub Actions, giving development teams faster, more reliable, and self-service build and deployment workflows. - Respond to production monitoring, provide application developers with high-quality support, and participate in incident resolution during on-call rotation. - Collaborate and learn remotely with your team while delivering incremental value and enabling application developers across the organization. - Research and analyze new cloud-native technologies that can improve the developer experience, implement proof-of-concepts, and present findings to your team and stakeholders. What We’re Looking For As a DevOps Developer, your background will look like: - 2-5 years of professional software development experience with proficiency in at least one backend programming language (Golang is a strong asset). - Hands-on experience with Kubernetes and containerized workloads. You understand how to deploy, operate, and troubleshoot applications in a container orchestration environment. - Familiarity with CI/CD pipelines and the software delivery lifecycle, ideally with tools such as GitHub Actions, Jenkins, ArgoCD, or similar. Experience with GitOps practices is a plus. - Working knowledge of Infrastructure as Code using tools such as Terraform or OpenTofu. - Curiosity about AI-assisted development tools and a willingness to explore how they can improve the developer experience (experience with tools like GitHub Copilot or Claude Code is a bonus). - Analytical and investigative skills to assess incidents and provide support to developers using the platform. - Strong collaboration and communication skills. You thrive in a remote team environment and can explain technical concepts clearly to both technical and non-technical audiences. What We Offer At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: - Comprehensive health benefits, life and disability insurance. - Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days - Tuition and reading reimbursement programs to support your continuous learning and professional growth - Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching - Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact. - Registered Retirement Savings Plan (RRSP) to help you plan for your future - Gym reimbursement programs to encourage your physical well-being - Access to telemedicine services for convenient healthcare support - GoTo performance bonus program to celebrate your impact and contributions - Monthly remote work stipend to support your home office expenses *** Working language for positions in Quebec Knowledge of French is required for permanent positions in Quebec, to enable the incumbent to communicate as needed with colleagues, partners and suppliers in Quebec. French-language courses are offered to any incumbent of a permanent position in Quebec who does not have a good knowledge of French. *** Other language requirements Fluency in English is required for this position in order to communicate with colleagues, customers and partners (or suppliers) who are mostly located outside Quebec. For positions in research and development, it is also necessary to understand the technical and scientific documentation of our industry, most of which is available in English. At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.