Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Master Scheduler 2 to work remote. Core Job Summary The Master Scheduler 2 (H) creates and maintains provider schedule templates for all clinics and ancillary services with a goal of maximizing access to providers, balancing patient volumes, and reducing wait times. The incumbent must maintain in-depth knowledge of operational and patient flow for all managed specialties and optimize access to care. Core Responsibilities - Builds and manages provider schedule templates. - Manages scheduling application set up, including creating, updating, and removing templates as needed. - Monitors cancellations of physician clinic schedules and follows up with the assigned scheduling provider. - Manages daily schedule changes to ensure patients are rescheduled efficiently and timely. Performs quality checks on assigned facility schedules and reports any under-booking or overbooking to management. - Develops and monitors reports on patient volumes, providing metrics to the department - leadership to support decision-making. Monitors and manages requests received from assigned phone lines, email boxes, and software - applications used and assures requests are handled in a timely manner. Communicates any issues to management and actively participates in any corrective activities. - Provides guidance to lower-level schedulers as directed. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Core Qualifications High School diploma or equivalent Minimum 3 years of relevant experience to include 1 year of Template Builder experience Knowledge, Skills and Attitudes: - General knowledge of office procedures and operations. - Skill in data entry with minimal errors. - Ability to accurately prepare and maintain records, files, reports, and correspondence. - Ability to communicate effectively in both oral and written form. - Ability to maintain effective interpersonal relationships. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Lead Specialist, Program Manager Location: US, Remote The Role We are seeking an experienced, strategic, and detail-oriented Program Manger to lead cross-functional programs that deliver impactful outcomes across the organization. This role requires a strong background in program delivery, team coordination, stakeholder engagement, and strategic alignment to organizational goals. The ideal candidate will manage multiple complex initiatives, ensuring timely execution, high quality, and measurable results. What You'll Own - Program Leadership & Execution - Lead end-to-end planning and execution of strategic programs spanning multiple teams or departments. - Define and manage scope, goals, deliverables, dependencies, and milestones across projects within a program. - Ensure alignment with business goals and drive programs forward through ambiguity and complexity. - Cross-functional Coordination - Collaborate with Product, Engineering, Operations, Finance, Go-to-Market, Content, and Customer Success teams to align priorities and resources. - Act as a central point of contact and communication between project teams, executives, and stakeholders. - Risk & Issue Management - Identify program-level risks, develop mitigation strategies, and escalate issues when necessary. - Track and resolve program impediments and interdependencies that impact timelines or deliverables. - Process & Governance - Implement and maintain effective program governance structures, including reporting frameworks, dashboards, and communication plans. - Drive continuous improvement by identifying gaps in processes and working with teams to implement best practices. - Performance & Reporting - Monitor key performance indicators and provide regular reporting on progress, roadblocks, and outcomes to senior leadership. - Support organizational planning cycles by providing input on timelines, resource needs, and cross-team dependencies. About You - Bachelor's degree in Business, Computer Science, Engineering, or a related field (MBA or PMP certification preferred). - 7+ years of program management experience in a technology or product-driven organization. - Demonstrated ability to lead large-scale programs with multiple workstreams and stakeholders. - Strong knowledge of project and program management tools (e.g., Jira, Jira Product Discovery, Confluence, Smartsheet, MS Project). - Experience with all project methodologies. - Excellent communication, negotiation, and conflict-resolution skills. - Strategic thinker with a proactive approach to solving complex problems. Preferred Qualifications: - Experience working with distributed teams and/or global delivery models. - Familiarity with budgeting, resource forecasting, and vendor management. - Background in software development or product lifecycle management is a strong plus. - Ability to drive cultural change, influence without authority, and navigate matrixed organizations. Apply now and help shape the future of learning. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $120,000 - 160,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through 27th April. This window may be extended depending on business needs.

• Reporting to Account Director or Senior Account Director • Responsible for overall management, performance, and continuous improvement of assigned client programs • Provides oversight of program operations • Identifies and mitigates risks, resolves escalated issues, and drives process improvements • Serves as a key liaison between internal teams and client stakeholders • Ensures program success, client satisfaction, and operational excellence • Leads cross-functional collaboration

Role Description Reporting to the Maryland State Program Manager, the Maryland Program Analyst will be responsible for conducting analysis of Maryland’s EPR program obligations and waste management systems to support the development of Maryland’s EPR program plan, which is due to Maryland Department of the Environment (MDE) in summer 2028. This role is part of the Policy and Regulatory Compliance pillar within CAA's National Program Planning and Operations team. The Maryland Program Analyst will contribute policy, analytical, and operational expertise to track and assess baseline conditions in Maryland, and to inform opportunities to improve waste management system access, capacities, and investment. A needs assessment for paper and packaging EPR was conducted by MDE in 2024. Initially, this position will be tasked to review and vet baseline data and to analyze supplemental data collected to update and deepen CAA’s understanding of Maryland’s packaging and waste management systems for program planning. Over time this position will support the annual reporting requirements and iterative analysis needed to inform ongoing improvements to Maryland’s EPR program operations. This role requires a blend of technical data analysis, regulatory insight, and stakeholder collaboration to ensure Maryland’s EPR program is data-driven, equitable, and effective. Key Responsibilities - Gather, validate and analyze data about Maryland’s waste management system including existing reporting on waste management by Maryland jurisdictions. - Maintain a Maryland system mapping of current EPR-relevant waste management infrastructure, policies, access to recycling, composting and reuse/refill programs, and planned changes to that system. - Review and contribute input to program plans, guidance, and annual reporting, and feedback on proposed regulations for Maryland’s EPR program. - Prepare briefs, white papers, or presentations to inform internal and external stakeholders. - Contribute analysis for compliance risk assessment and performance target tracking for Maryland’s EPR program. - Contribute Maryland-specific analyses to the work of Data and Analytics and Material Services teams as the operational strategies for Maryland’s program are developed. - Contribute to the development of key performance indicators (KPIs) and metrics for program success. - Monitor and report on progress toward Maryland’s waste diversion and recycling targets. - Support the data and system optimization team as needed in developing protocols for future studies that may be required for Maryland’s program implementation and assessment. - Develop and maintain data quality standards and documentation for Maryland-specific datasets. - Support the design and implementation of data collection frameworks for ongoing program monitoring. - May be asked to represent CAA in external meetings as assigned and manage certain interest holder relations. - Performs other related duties as assigned. Qualifications - Bachelor’s degree in related field, which may include Sustainability, Environmental Management, Data Analytics, Public Policy, Environmental Law, Environmental Science, Data Science, Urban Planning, or Engineering. - Master’s degree preferred. - Certifications in data analytics, project management (PMP), or environmental auditing are a plus. - 3+ years of experience with solid waste management data analysis including in Maryland. - 3+ years of experience with data analysis, data visualization and system mapping. - Experience working with environmental agencies (e.g., EPA, MDE) on reporting, permitting, or program development. - Background in waste characterization studies, recycling facility operations, or municipal solid waste planning. Requirements - Experience with solid waste management data in Maryland, including waste characterization, existing reporting mechanisms and requirements, recycling, composting, reuse/refill operations and facilities. - Knowledge of packaging material flows, recycling markets, and commodity pricing dynamics. - Familiarity with environmental justice mapping tools (e.g., EPA EJScreen) and their application in waste infrastructure planning. - Understanding of circular economy principles, packaging design for recyclability, and end-of-life material management. - Familiarity with national waste and recycling data systems (e.g., EPA reporting, MMBC/Recycle BC systems) and how they relate to state programs. - Experience with Maryland state and local regulators. - Knowledge of Maryland packaging and waste management statutes, regulations and ordinances. - Ability to quickly learn about policy, the project or program being developed. - Familiarity with data validation, governance, and integration of best practices. - Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights. - Ability to translate raw data into summaries, dashboards and reports for executives and regulators. - Ability to synthesize and visualize data through tools like Power BI. - Ability to leverage data science and analysis tools is preferred. - Ability to work internally and with a broad range of interested parties to establish structure and standards for data and information management. - Exceptional communication and interpersonal skills, able to effectively collaborate with interest holders inside and outside the organization. - Detail-oriented with a commitment to accuracy, preciseness, and compliance. - Excellent time management and organizational skills, including working with remote employees across varied geographies and time zones. - Ability to work in a dynamic environment at a rapid pace with flexibility. Benefits - Location: Must be based in Maryland. Fully Remote with potential for in-person. - Regular travel within Maryland and occasional out-of-state travel may be required for site visits, stakeholder meetings, etc. - Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate’s relevant experience, skills, knowledge, and experience. - Reports To: Maryland State Program Manager. Company Description Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact careers@circularaction.org.