• We’re seeking individuals who are ready to rise into their next chapter. • You’ve created success in your life already, and now you’re ready to align your work with deeper purpose, flexibility, and fulfilment. • You value growth, self-awareness, and learning, approaching life with both confidence and humility. • You feel a pull toward leadership, service, and meaningful impact on a global level. • We are looking for self-motivated, ambitious and outgoing people who would like to partner with an international Global Media organisation who are at the forefront of the $65 billion Personal Development & Success Education industry, offering award-winning e-Learning courses and impactful events.

• Team Leadership: Oversee a best-in-class team that develops and implements end-to-end programs to build trust, drive product usage and deepen our relationships with customers at scale. • Champion our Customers: Act as the primary driver for multi-channel communications that drive customers’ successful navigation of the journey from adoption to retention and advocacy, using your expertise to guide and inform cross-functional programs that impact experiences across the customer journey. • Lead with AI: Research, experiment, and implement new technology and approaches from the rapidly evolving AI toolset not only to accelerate the work of the Customer Lifecycle Marketing team, but to transform the way the team works and what they deliver to the business. • Collaborate for Success: Partner closely with partners within Customer & Integrated Marketing, Customer Success, Marketing Operations, Product and Revenue Operations to align strategies and scale impact. • Enthusiastically Solve Ambiguous Challenges: Use expertise and influence to guide major cross-functional efforts to change how we show up for our customers through collaboration, clean data, system integrations, automation, scalable program design and impeccable project management.

• Create eye-catching video ads, visuals, and motion graphics for global mobile game campaigns. • Collaborate closely with the publishing and growth teams to understand game dynamics and produce the best-performing creatives. • Analyze creative performance data and derive actionable insights to improve future content. • Follow mobile gaming and social media trends to generate new and relevant ideas. • Work with the creative team to produce visuals for branding, social media, and events. • Understand and empathize with different player audiences to craft engaging visual stories.

• You develop and implement a customer marketing strategy for hospitals and post-acute care providers across the entire customer lifecycle (onboarding, adoption, retention, expansion). • You plan and run upsell and cross-sell campaigns for existing B2B customers (e.g., additional modules, licenses, feature packages). • You build and continuously evolve retention programs that drive deeper product usage, satisfaction and long-term customer loyalty. • You establish and manage a customer advocacy program: activating customers from hospitals and care facilities as advocates, multipliers and co-creators through marketing, community and co-building formats. • You work closely with Customer Success and Sales to identify customer maturity levels and potential, and to develop stakeholder-specific value propositions. • You analyze usage, retention and expansion data for continuous optimization.