SurveyMonkey logo
SurveyMonkey

SurveyMonkey is the parent company of product brands used to measure insights and artificial intelligence-powered data sourced from real questions and answers. The company’s plat

Senior Zuora Solutions Architect

Location

Costa Rica

Posted

42 days ago

Salary

0

Seniority

Senior

0.5 yrs expEnglish

Job Description

Senior Zuora Solutions Architect

SurveyMonkey

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows. • Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle. • Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions. • Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities. • Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

Job Requirements

  • 5 years+ of stakeholder management experience and direct partnerships with Finance, RevOps, Sales, and Engineering members
  • 6 months - 1+ year of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
  • Experience with Zuora Orders and Orders API.
  • Experience in writing solution documents, POC, and analyzing issues.
  • Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.

Benefits

  • Flexible working hours
  • Professional development opportunities

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