About the role As the E-Commerce Project Coordinator at Booksy, you will support day-to-day marketplace operations connected with supplier onboarding, product setup, and ongoing operational coordination. This role is focused on ensuring operational processes run smoothly across a variety of tasks, including supplier support, billing-related topics, and product feed management. You will work closely with internal stakeholders while also serving as a point of contact for suppliers, helping coordinate activities across teams and keeping operational work moving forward in a structured and responsive way. This is an opportunity to join a role with broad ownership, where strong organization, independence, and the ability to navigate multiple priorities will have a direct impact on how marketplace operations function.  Check our B2B marketplace here! What you'll be doing - Coordinate supplier onboarding activities, supporting suppliers as they are introduced to the platform from an operational perspective. - Manage a variety of marketplace operations tasks, including product onboarding, feed-related coordination, and billing or support-related topics. - Act as a point of contact for supplier support, responding to operational questions and helping resolve issues efficiently. - Work across internal teams to move requests forward, identify where support is needed, and make sure the right people are engaged when necessary. - Handle multiple incoming priorities at once, organizing work effectively and keeping operational processes from losing momentum.

• Provide support and assistance to project managers and project teams related to the assigned project(s). • Support all project-related activities for assigned projects in accordance with SOPs, policies and practices. • Assist with the establishment of new procedures and offer suggestions for process improvements for existing procedures. • Set up and maintain all project documentation files and records. • Assist with the creation and coordinate all information and communications for assigned projects. • Update and maintain internal databases, tracking systems and project plans with project specific information. • Prepare, analyze and distribute status, tracking and project finance reports. • Prepare presentation materials for meetings and project summary data. • Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately. • Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly. • Coordinate with other project support staff within and across the organization to identify and consolidate support processes. • Serve as backup contact for internal project team as designated by project manager. • Undertake project management activities as directed by project manager.

• Responsible for the overall coordination and management of clinical trials from start-up through closeout activities • Directs the technical, financial and operational aspects of the projects • Ensure that all project deliverables meet the customer’s time/quality/cost expectations • Works with major functional area leads to identify and evaluate fundamental issues on the project • Interpret data on complex issues, make good business decisions and ensure solutions are implemented

• Manage and coordinate global academic partnership projects, ensuring timely and structured execution • Support targeted outreach to potential partners and stakeholders, and follow through to help convert opportunities into active projects • Coordinate with internal teams and international stakeholders across multiple time zones • Track project timelines, monitor progress, and ensure alignment across multiple workstreams • Conduct market research and benchmarking analysis to support partnership initiatives • Maintain accurate and well-structured documentation of partnerships, agreements, and activities • Prepare and review high-quality reports, trackers, and presentations for internal use • Support senior stakeholders with updates, tracking, and coordination across projects • Ensure consistency, accuracy, and professionalism across all outputs and communications