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Espec Select One
Location
Brazil
Posted
65 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Espec Select One
Santander
Espec Select One Country: Brazil Se você tem vontade de crescer e aprender sempre, e tem paixão em lidar com pessoas, esse pode ser o seu lugar! O Santander é um ecossistema em crescimento, que tem o propósito de contribuir para que pessoas e negócios prosperem. Aqui é o espaço para criar o novo, questionar e desafiar o mercado. É ter a urgência do agora e do futuro alinhados, para atender ao cliente sempre da melhor forma. É fazer parte de uma empresa global, que preza pela diversidade em todas as suas dimensões e que valoriza a cultura de horizontalidade dos cargos. No Santander temos a cultura de horizontalidade e nela praticamos 4 clusters: Especialista, Líder, Head e Sócio. Temos uma vaga para você se tornar Especialista Select One, onde você será encarreirado como Especialista, sendo o principal conhecedor da sua área. Aqui, seu papel será: Será responsável por atender clientes em início de jornada no universo Select, garantindo uma experiencia digital premium com foco em conveniência eficiência e proximidade humana no ambiente remoto. Principais Responsabilidades - Atender e engajar clientes 100% digital(chat/vídeo/app); - Atualizar clientes no portifólio Select, apresentando benefícios e diferenciais do segmento; - Realizar vendas consultivas de produtos no credito, investimentos e seguros de baixa complexidade; - Coletar e atualizar dados; - Manter familiaridade com soluções digitais com foco no ecossistema Santander; - Resolver demandas remotamente. Competências Comportamentais e Técnicas - Conhecimento avançado de experiencia do cliente; - Experiencia em vendas e proficiência em utilização de ferramentas digitais. Formações/Certificações - CPA 10 (obrigatório); - Experiencia aplicável em atendimento remoto; - Domínio de canais de atendimento digital, jornada do cliente e produtos financeiros. Se isso te chama, vem para o Santander! BENEFÍCIOS - Remuneração Variável (PLR + RV); - Assistência Médica e Odontológica; - Auxílio Alimentação e Refeição; - Previdência Complementar; - Seguro de Vida; - Auxílio Creche/Babá; - Gympass ou Totalpass; - Vale Transporte; - Programa Nascer; - Be Healthy - Programa que incentiva todos a terem hábitos mais saudáveis; - PAPE - Programa de apoio pessoal especializado. E aí? Quer ser chama? Em nossas lojas (agências), contamos com os melhores gerentes do mercado, que se colocam ao lado dos clientes para atender suas necessidades e oferecer as soluções mais adequadas. Se isso te chama, vem para o Santander! ♨️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama
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