• Assist in the day-to-day activities of the QA team • Ensure effective collaboration and productivity with operations • Assist in creating and developing effective QA process tracking tools and strategies • Create reports and analyze data for management's use • Maintain monthly reports of the management related to performance/manpower • Help out in other data-related tasks from the management

• User Behavior Analysis: Funnel analysis for registration, deposit, betting, and withdrawals. • Monitoring key product KPIs such as retention, churn, LTV, session length, etc. • Generate performance reports to identify which features drive user engagement and revenue. • Hypothesis Support & Validation: Collecting and analyzing data to validate or reject product hypotheses. • Working closely with UX/UI teams to improve the user experience based on insights. • Create a presentation with the performance results of the project on a regular basis.

- Ensure a seamless technical transition for new customers onboarding to our Alto software. - Retrieve data via remote software and FTP. - Execute the full Extract, Transform, Validate, and Import (ETL) process to move data from legacy systems into Alto.

Salary Range: $75,000 - $90,000 Job Posting End Date: April 24, 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Microsoft Word, Microsoft Excel and PowerPoint: Intermediate - Excellent problem-solving, analytical, and presentation skills combined with a high degree of creative thinking - Ability to effectively interact with cross functional teams - Knowledge of Aflac’s products and procedures, policy data, benefit plans, company terminology, and field force - Strong project-planning and management skills, including cost benefit analysis - In-depth knowledge of Aflac’s organizational and functional operating structure Education & Experience Required - Bachelor's Degree in Business Administration or a related field - Four or more years of job-related experience - Knowledge of the insurance industry with specific focus on Aflac’s sales force hierarchy, internal operations, systems, terminology, and business procedures. Or an equivalent combination of education and experience Travel Less than or equal to 50% Principal Duties & Responsibilities - Ensure each field role (RSC, DSC, Associate) understands and executes the Territory’s Asset Management strategy including but not limited to the below: - Build off of DVP expectations and how each role executes the Territory’s Asset Management strategy have regular (monthly or as needed) communication with MKDs/RSCs/DSCs/Associates to ensure there is understanding of the strategy and their role in execution. - Monitor sales activity vs. results and communicate opportunities for improvement. - Distribute opportunity to include upcoming open enrollments, leading/lagging indicator metrics, etc. - Distribute OE Plans to DSCs 90-120 days in advance of the effective date; distribute leading indicator reports weekly, lagging reports monthly, and distribute other opportunities, metrics, and results as needed. - Review leading indicator reports weekly, lagging indicator reports (OE Completion, Avg AP, Seen vs. Sold, etc) monthly and provide insight into opportunity as well as those meeting goals, and suggest action items for resolution (re-DM Presentation Coaching, Access & Control, VAS, etc.) - Conduct regular calls with MKDs/RSCs/DSCs to ensure leading indicator coordinator meetings/veteran training; provide training topics to MKT for use during MIPS. - Attend MIPS each month ensuring to rotate monthly; provide insight and recommendations to enrollment barriers, provide assistance with prep and monthly deliverables. - Attend DSC/Associate monthly coaching meetings to highlight specific enrollment barriers and provide suggestions on how to remove. - Coach each level on how to remove open enrollment barriers through the use of HQ initiatives, account level strategies, product offerings, VAS, enrollment platforms, etc. - Serves as a subject matter expert in the design and development of associate and coordinator training materials related to account set-up, post enrollment excellence, account servicing, and open enrollment. - Monitors and evaluates training programs, processes, and/or practices for quality and effectiveness; facilitates workshops/training programs for the field force to develop the knowledge, skills, and abilities of coordinators and associates, broker collaboration, and veteran training. - Conducts train-the-trainer sessions to become knowledgeable and efficient in facilitating programs, and works with the markets hierarchy to determine in-efficiencies that support the Market’s Asset Management strategy (training, Asset Management, Product, Value Added Services, etc.) - Monitors market segments for sales patterns and other pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics, sales contest & campaigns; maintains a database of the information used in producing strategies to provide opportunities where the data show opportunity for growth. - Participate in national, territory, and market meetings, trade shows, special events, seminars, etc. - Stay abreast of industry-related trends and prepare summaries of important trends for management use. - Serves as a liaison/resource between the territory and WWHQ to troubleshoot issues both in the field and from headquarters for resolution prior to escalation of a concern. gathers asset management data for the territory and provides strategy changes that will help to establish success. with asset management programs through constant communication with WWHQ. Total Rewards The salary range for this job is $75,000 - $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.