- Ensure a seamless technical transition for new customers onboarding to our Alto software. - Retrieve data via remote software and FTP. - Execute the full Extract, Transform, Validate, and Import (ETL) process to move data from legacy systems into Alto.

Salary Range: $75,000 - $90,000 Job Posting End Date: April 24, 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Microsoft Word, Microsoft Excel and PowerPoint: Intermediate - Excellent problem-solving, analytical, and presentation skills combined with a high degree of creative thinking - Ability to effectively interact with cross functional teams - Knowledge of Aflac’s products and procedures, policy data, benefit plans, company terminology, and field force - Strong project-planning and management skills, including cost benefit analysis - In-depth knowledge of Aflac’s organizational and functional operating structure Education & Experience Required - Bachelor's Degree in Business Administration or a related field - Four or more years of job-related experience - Knowledge of the insurance industry with specific focus on Aflac’s sales force hierarchy, internal operations, systems, terminology, and business procedures. Or an equivalent combination of education and experience Travel Less than or equal to 50% Principal Duties & Responsibilities - Ensure each field role (RSC, DSC, Associate) understands and executes the Territory’s Asset Management strategy including but not limited to the below: - Build off of DVP expectations and how each role executes the Territory’s Asset Management strategy have regular (monthly or as needed) communication with MKDs/RSCs/DSCs/Associates to ensure there is understanding of the strategy and their role in execution. - Monitor sales activity vs. results and communicate opportunities for improvement. - Distribute opportunity to include upcoming open enrollments, leading/lagging indicator metrics, etc. - Distribute OE Plans to DSCs 90-120 days in advance of the effective date; distribute leading indicator reports weekly, lagging reports monthly, and distribute other opportunities, metrics, and results as needed. - Review leading indicator reports weekly, lagging indicator reports (OE Completion, Avg AP, Seen vs. Sold, etc) monthly and provide insight into opportunity as well as those meeting goals, and suggest action items for resolution (re-DM Presentation Coaching, Access & Control, VAS, etc.) - Conduct regular calls with MKDs/RSCs/DSCs to ensure leading indicator coordinator meetings/veteran training; provide training topics to MKT for use during MIPS. - Attend MIPS each month ensuring to rotate monthly; provide insight and recommendations to enrollment barriers, provide assistance with prep and monthly deliverables. - Attend DSC/Associate monthly coaching meetings to highlight specific enrollment barriers and provide suggestions on how to remove. - Coach each level on how to remove open enrollment barriers through the use of HQ initiatives, account level strategies, product offerings, VAS, enrollment platforms, etc. - Serves as a subject matter expert in the design and development of associate and coordinator training materials related to account set-up, post enrollment excellence, account servicing, and open enrollment. - Monitors and evaluates training programs, processes, and/or practices for quality and effectiveness; facilitates workshops/training programs for the field force to develop the knowledge, skills, and abilities of coordinators and associates, broker collaboration, and veteran training. - Conducts train-the-trainer sessions to become knowledgeable and efficient in facilitating programs, and works with the markets hierarchy to determine in-efficiencies that support the Market’s Asset Management strategy (training, Asset Management, Product, Value Added Services, etc.) - Monitors market segments for sales patterns and other pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics, sales contest & campaigns; maintains a database of the information used in producing strategies to provide opportunities where the data show opportunity for growth. - Participate in national, territory, and market meetings, trade shows, special events, seminars, etc. - Stay abreast of industry-related trends and prepare summaries of important trends for management use. - Serves as a liaison/resource between the territory and WWHQ to troubleshoot issues both in the field and from headquarters for resolution prior to escalation of a concern. gathers asset management data for the territory and provides strategy changes that will help to establish success. with asset management programs through constant communication with WWHQ. Total Rewards The salary range for this job is $75,000 - $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Dream Big. Go Beyond. Be Unstoppable. About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. About the role: We are seeking an experienced Oracle Cloud Financials / EBS Business Analyst with expertise in Oracle Financial Management to join our dynamic team. The successful candidate will bring 4-6 years of comprehensive Oracle Financials experience across Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL), Payments, and Cash Management configurations, coupled with a thorough understanding of end-to-end financial processes. This role requires exceptional communication skills and flexibility to collaborate during US business hours. Essential duties and responsibilities: Core Oracle Financial Functions Design & Implementation: Analyze business requirements and implement robust Oracle Financials solutions across Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL), Payments, and Cash Management modules in Oracle Cloud Financials and/or Oracle E-Business Suite (EBS). End-to-End Process Management: - Procure-to-pay and Order-to-Cash process - Customer invoice generation through payment receipt - Vendor invoice creation through payment completion - Manage Journal creation process (Standard and Advanced Intercompany) - Bank Statement reconciliation and matching process. Configuration & Setup - Maintain and configure Oracle Flexfields (Descriptive and Key), Profile Options, Lookup Codes, Oracle Workflow/BPM configurations, and related system components - Execute comprehensive Oracle system configurations and maintain both master and transactional data integrity - Configure and maintain Oracle EBS look-ups and other metadata definitions. - Perform Oracle Financials administration functions to configure the system for financial accounting, including Ledger Sets, Business Units, and Multi-Org (MOAC) structures - Set up sample data for use cases to execute AP/AR/GL workflows that integrate with Kyriba. - Design and maintain FBDI templates for bulk data upserts for transactions and master data. Quality Assurance & Documentation - Develop comprehensive test strategies, create detailed test cases, and orchestrate User Acceptance Testing (UAT) - Partner with development teams to validate Oracle PL/SQL extensions, OAF personalizations, and third-party integrations - Produce high-quality process documentation and maintain updated procedural records - Ensure all deliverables meet organizational standards and compliance requirements Stakeholder Management & Communication - Maintain regular communication with internal stakeholders and deliver timely project updates to the Sr. Solutions Architect - Actively participate in Agile ceremonies, including sprint planning, daily standups, reviews, and retrospectives Education, Experience & Skills: Core Qualifications: The successful candidate will fulfill most if not all of the following qualifications. Functional Expertise - 4-6 years of hands-on Oracle Cloud Financials and/or Oracle EBS experience with demonstrated proficiency in AR, AP, GL, Payments, and Cash Management configuration - Experience with Oracle Payables payment processing, including payment types - ACH, wire, and check payment formats; familiarity with Oracle Payments and payment process profiles - Experience with Oracle AR processes, invoice creation, and aging reports. - Comprehensive knowledge of financial business processes and procure-to-pay lifecycles for both vendors and customers - Experience with Oracle BI reporting, including creating and maintaining BIP templates (XML, eText, RTF) and data models. - Familiarity with Oracle Cash Management, including bank statement reconciliation, BAI2, MT940, and CAMT.053 formats - Expertise in Oracle system configuration, master data governance (suppliers, customers, chart of accounts, legal entities), and transactional data management - Experience with Oracle Ledger Sets and Multi-Org (MOAC) for multi-subsidiary and multi-currency environments Skills - Test case development, execution, and comprehensive documentation - Collaborating with technical teams on Oracle PL/SQL development, FBDI/ADFdi data loads, and BI Publisher report testing and validation - Experience with Oracle Transactional Business Intelligence (OTBI), Financial Reporting Studio (FRS), Smart View, and Oracle Analytics Cloud (OAC) for reporting and dashboards - Proficiency in Agile project methodologies and cross-functional team collaboration - Fluent English communication skills (written and verbal); multilingual capabilities are advantageous - Superior analytical and problem-solving abilities - Strong attention to detail with excellent documentation practices - Proven ability to work effectively in distributed team environments Additional Desired Qualifications: - Oracle Cloud Financials Certified Implementation Specialist or Oracle EBS Financials Certification(s) - Experience with Oracle REST APIs is a plus. - Exposure to complementary Oracle modules (Procurement, Order Management, Revenue Management) is beneficial but not required - Experience with Oracle Integration Cloud (OIC), MuleSoft, or Boomi for Oracle Financials integrations - Knowledge of financial compliance and regulatory requirements (SOX, ASC 606) Additional Details: - Work Model: Overlap time with US business hours - Stakeholder Interaction: Primarily internal; minimal client-facing responsibilities - Travel Requirements: Occasionally possible, not required for the role Our Values Guide Everything We Do - Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. - Put our Customers’ Outcomes First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. - Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency. - Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves. - Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations. At Kyriba we value pay transparency and fairness. For new hires, the annual base salary range for this role is zł218,000.00 - zł299,750.00 based on a full-time schedule. Salary can progress beyond this range through sustained performance and demonstrated success in the role. In addition to base pay, this position may be eligible for variable compensation (eg. performance bonus or commission-based plan) and a long-term incentive. The final package will be determined by factors such as skills, experience and qualifications. Kyriba also offers a comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life. Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. We aim to make our recruitment process accessible to everyone. If you need a reasonable accommodation at any point in the application or interview process, or to perform essential job functions, please click here to submit a request. All information provided is confidential, restricted to our accommodations team, and will not impact your candidacy. Please refer to our Candidate Privacy Policy for more information.

Department: 12263 Enterprise Corporate - Service Desk Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: - Sunday – Wednesday: 1:00 PM – 11:30 PM - Training is Monday - Friday 8am - 4:30 ~ 3 weeks - Shift differential is $1.50/hr. / Weekend differential an additional $1.50/hr. - Remote work Pay Range $24.10 - $36.15 Major Responsibilities: Always provides exceptional customer service.  This includes treating everyone with respect and dignity.  Demonstrates patience and positivity when working with others in alignment with organizational values.  Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications.  Gathers information about the issue from the customer by asking clarifying questions, presenting options and/or solutions and determining the level of complexity. Assists with simulating user issues to resolve. Escalates unresolved interactions appropriately.  Documents all relevant customer interaction information thoroughly in the service management system.  Analyzes basic issues and arrives at workable solutions. Provides callbacks or follow-up with the customer as necessary to “close” the ticket and maintain a successful call closure rate.  Utilizes the call tracking system; accurately, quickly, and efficiently recording all interactions with customers while consistently meeting established Service Desk Key Performance Indicators (KPI).  Performs routine procedures to remedy issues or when requested.  Escalates unresolved issues to second-tier support. Keeps customers informed of the status of their request if an immediate remedy is not available.  Assists with providing technical hints and tips to proactively assist customers.  Adherence to all Advocate Health Policy and Procedures.  Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate or equivalent.  ​ Experience Required: Typically requires 1 year of experience in customer service, call center, or Service Desk support. Knowledge, Skills & Abilities Required: Strong interpersonal, customer service and service recovery skills, as well as basic understanding of call centers and call tracking system.   Strong technical aptitude with the ability to learn quickly and support software applications.   Understanding of the technical components of an Information System, including basic hardware, platform, database concepts, and terminology.   Ability to manage multiple priorities in a dynamic work environment.   Analytical and problem-solving skills.   Strong written and verbal communication skills including the ability to interact with a diverse customer population and communicate at their level.   to use/manage a standard multiple-line telephone system.   Ability to maintain confidentiality and work as a team.  Ability to determine issues that may have an adverse business impact if not properly escalated.  ​ Physical Requirements and Working Conditions: Must be able to sit for extended periods of time.   Must be able to perform fine hand manipulation when using a keyboard.   Position may require occasional travel which may result in exposure to road and weather hazards.   Ability to independently work in a remote work environment free from distractions.  Potentially exposed to a normal office environment.   Operates all equipment necessary to perform the job.  The Service Desk supports the organization 24x7x365.  Flexibility for availability in advance to work other shifts, including evening, overnight & weekends is required.  This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.