- Provide biosecurity advice to achieve conservation outcomes - Develop, participate in and lead effective biosecurity systems, processes, and tools - Permanent, full-time role with flexible location Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa He angitūtanga | About the role We have an exciting opportunity for a Technical Advisor to join a team of advisors that deliver work on pathogens, plants and animals that threaten our biodiversity and ecosystems. You will work in a critical part of the New Zealand Biosecurity System that deals with new and imminent biological threats that have breached or could breach our international border. You will be seen as a subject matter expert by your peers and will enjoy working with a wide range of DOC staff, as well as representing DOC in meetings and projects with other agencies including MPI, the EPA, Health NZ, and territorial authorities. The position will be focussed on: - Representing the department in external working groups, forums, and regular engagements with key partner agencies - Carrying out essential roles in the management of a broad range of pre and post border threats - Assessing and imbedding these threats in DOC’s investment planning - Working as an honourable treaty partner to promote Māori engagement and involvement with our work. This is a permanent, full time role ideally based in the South Island (Nelson, Christchurch, Invercargill), but other locations will be considered for the right candidate. Click here for the role description Ngā pūkenga me ngā wheako | Skills and experience This is a great opportunity for someone with a background in pest management who is looking to move into a more strategic role as a next step in their career. If you have some of following, we are keen to hear from you: - Experience and understanding of border biosecurity (planning, systems and response management) and the importance of this for our biodiversity - Good understanding of relevant legislation such as the Biosecurity Act 1993 and HSNO Act 1996 - Strong relationship management and stakeholder engagement skills - Strong verbal and written communication skills, including report writing and reviewing scientific documents - Understanding or willingness to learn Māori tikanga and understanding of Te Tiriti o Waitangi and how it relates to your work Desirable: - Postgraduate qualifications of relevance to biosecurity or a tertiary qualification with equivalent experience - Familiarity with the NZ biosecurity system and how new to New Zealand threats are managed within it - Experience planning, leading, and managing cross-functional projects, meeting timeframes and budgets - Current, full New Zealand Driver Licence - Experience working in partnership with iwi and understanding of tikanga Māori and mātauranga Māori Being a genuine Treaty partner means: - Putting Treaty relationships first in the way we work - Showing respect in every partnership - Growing our Treaty knowledge and Te Ao Māori capability Ngā āhuatanga kei a mātou | What’s in it for you? At the heart of our success is our strong DOC culture, built on clear values. Our integrity grounds us, our connections take us further together, we empower ourselves and others to do the best work, so we achieve more for nature and New Zealand. DOC is committed to working as an honourable Treaty Partner. DOC places importance on developing a culture where everyone can participate, thrive, and grow. We’re working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer here. Tono ināianei | Apply now Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Your experience may come from mahi on the marae, with your iwi or hapū, through connections, community or volunteer work, or other roles. We value the wide range of skills, strengths and knowledge that people bring, no matter where they were gained. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted. If you require any accommodations or adjustments throughout the recruitment process, please do let us know. The salary range for this position is $80,054 to $101,142 with the starting salary of the successful applicant based on their relevant skills and experience. Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment. Rā katinga | Applications close at 11:59 pm on Friday, 1 May 2026 Me he pātai anō | For further enquiries, contact Anna Basova, Recruitment Advisor, at abasova@doc.govt.nz

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is crucial for guiding customers through successful deployment, ensuring product adoption, and maximizing the use of Rapid7 solutions to achieve their desired security outcomes and long-term technical success. About the Team The Technical Account Management (TAM) team is committed to delivering a premier, "white-glove" experience. We offer customers a trusted, dedicated technical partnership with highly skilled cybersecurity professionals who are experts in Rapid7's product suite. Our core mission is to build personalized, seamless, and high-value experiences that customers not only trust and value but are also eager to recommend. About the Role As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership. Specifically, your focus will be to: - Understand customer business and security objectives and apply technical expertise to drive succesful outcomes - Serve as the technical owner for assigned accounts, supporting both planning and execution needs - Go beyond break/fix support by helping shape customer strategy and long-term security programs - Meet regularly with customers to review system health, best practices, upcoming releases, and program progress - Act as the advocate and voice of the customer within Rapid7, ensuring requirements are understood across teams - Direct crisis and incident response by coordinating with Customer Success, Support, and Engineering teams - Maintain deep technical knowledge of Rapid7's product offerings and mentor others on best practices - Demonstrate and exemplify Rapid7's Core Values: - Bring You: Embracing individuality, authenticity, and diverse perspectives to foster an inclusive environment. - Be an Advocate:Serving as champions for customers, the community, and the broader digital world, advocating for better security. - Impact Together: Collaborating, sharing knowledge, and acting as a team to create meaningful results. - Never Done: Fostering a mindset of continuous learning, growth, and improvement. - Challenge Convention: Encouraging innovation and pushing boundaries to find new, better ways to solve cybersecurity challenges. - Travel up to 10% to meet with customers onsite The skills and qualities you'll bring include: - 7+ years of experience in a TAM, professional services, solutions engineer, or technical support role with exposure to networking and security technologies - Strong account management and project management skills - 4+ years of hands-on Linux experience, including supporting Linux-based applications - 3+ years of networking experience - Excellent communication and customer service skills, both written and verbal - Adaptability and eagerness to learn new technologies - Collaborative mindset with the ability to make independent decisions - Proven problem-solving skills and ability to define solutions for complex challenges - A strong commitment to driving positive, material impact on the business, demonstrated through a customer-centric mindset. Nice to Have: - Industry certifications such as CISSP, CSP, CEH, Security+, or OSCP - SQL experience (required baseline) - Familiarity with scripting languages - Familiarity with Cloud Security (AWS, AZURE, GCP) - Proficiency with Rapid7 or similar cybersecurity products - Penetration testing experience - 3+ years of direct security experience We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. #LI-BD1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: - Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. - Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. - Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. - Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - 4+ years of relevant experience - Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. - Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux - Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. - High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums - Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. - Have an inquisitive mind to understand how things work - Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. - Excellence in task prioritization and evaluation of situational urgency. - Interest in utilizing customer feedback to identify and drive improvements in our products. - Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. - Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. - Experience in managing dedicated customer accounts. Desired: - Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Colombia, providing support during 9am to 6pm Central Time Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

• Lead onboarding for customers deploying GPU clusters (bare metal, VMs, or hybrid). • Advise on cluster design: multi-GPU topology, NVLink/NVSwitch considerations, RDMA, Infiniband and RoCE Ethernet, networking throughput, and storage IOPS requirements. • Guide customers in selecting GPU types and configurations based on workload (training, fine-tuning, inference, embeddings, RAG pipelines). • Support distributed frameworks: PyTorch, TensorFlow, DeepSpeed, Megatron, JAX, Ray, Mosaic, HuggingFace, etc. • Advanced hands on Kubernetes skills • Advanced hands on SLURM skills • Identify bottlenecks (network, storage, memory bandwidth). • Provide tuning recommendations for batch size, mixed precision, parallelization strategies, and checkpointing. • Help customers evaluate cost vs. performance tradeoffs (GPU mix, CPU pairing, instance types, cluster sizing). • Own the long-term technical strategy across assigned GPU/AI accounts, including hyperscalers, labs, and high-growth AI startups. • Host recurring technical review meetings, roadmap reviews, and optimization sessions. • Define scaling plans, future GPU reservation needs, and capacity forecasting. • Partner with Support, SRE, Networking, NOC, and Product Management & Engineering to resolve high-urgency incidents. • Manage outage communications, corrective action plans, and postmortem reviews with customers. • Advocate for GPU reliability improvements and influence roadmap priorities. • Identify opportunities for expanded clusters, high speed storage, or networking upgrades. • Support Sales with technical validation and architecture diagrams needed for expansion. • Provide structured feedback on existing and future GPU offerings, networking fabrics, storage platforms, and upcoming AI/ML platform features. • Partner with Product on early access programs (new GPUs, pipelines, orchestration, etc.).