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Leading the Resource Revolution
Field Service Engineer
Location
India
Posted
54 days ago
Salary
₹700K - ₹1,000K / year
Seniority
Senior
Job Description
Field Service Engineer
TOMRA
• Ensure machines are performing to customer expectations. • React to machine issues in the field within an appropriate timeframe and ensure prompt resolution. • Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs. • Problem solves for operational or mechanical efficiency. • Troubleshoot machine problems and/or performance issues through to resolution. • Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines. • Complete removal and installation of mechanical components such as shafts, bearings, belts, motors. • Work collaboratively with engineering and/or research and development to improve work instructions.
Job Requirements
- Relevant university degree level qualification such as Bachelor of Mechatronics Engineering/Mechanical Engineering/Engineering is preferred
- 5+ years of experience as a field service engineer or equivalent education
- Relevant knowledge of reading and interpreting electrical schematics
- An understanding / knowledge of electronics and electrical assembly and wiring
- Working knowledge of PC and MS office suite
- Ability to read, analyse and interpret technical procedures and/or governmental regulations
- Excellent customer service skills required
- Fluency in English and Hindi (both written and verbal) is required
Benefits
- Birthday leave - have a day off on us!
- Onsite car parking
- Global career opportunities with a strong record for promoting internally
- Professional training and development: We are passionate about people and seeing them succeed.
- Superannuation employer contribution paid on top of base salary
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