• Installation, support, troubleshooting, repair, and maintenance of all products • Ensure that all service agreements and warranty obligations are met • Provide technical support to end-users and other Intuitive employees • Conduct training sessions at Intuitive facilities, training centers, and hospitals • Troubleshoot and repair all Intuitive products and associated equipment

• Ensure machines are performing to customer expectations. • React to machine issues in the field within an appropriate timeframe and ensure prompt resolution. • Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs. • Problem solves for operational or mechanical efficiency. • Troubleshoot machine problems and/or performance issues through to resolution. • Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines. • Complete removal and installation of mechanical components such as shafts, bearings, belts, motors. • Work collaboratively with engineering and/or research and development to improve work instructions.

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: You will be a field-based technical sales specialist within the Life Science Division of MilliporeSigma with focus on technical sales of the analytical workflow portfolio including chromatography, reference materials, sample preparation and other analytical techniques. Responsible for meeting a sales target across all industry segments such as Pharma, Testing, Academic and Industrial. You will be responsible for scientific discussions and developing relationships with customers with the main goal of driving the adoption of our vast analytical portfolio, discussing how our products are used in the customer's experiments and collecting feedback. You will be a subject matter expert in the analytical workflow and be able to become fully versed and support new product introductions in the adjacent workflows. Additional responsibilities include: - In coordination with the account manager, assist with support, sales plans and strategies for active and potential business for analytical workflows. - Lead customer conversations around MilliporeSigma’s analytical chemistry offering. - Develop technical solutions for customer applications and challenges. - Have intimate knowledge of research/testing applications to position our analytical product offering. - Assist Account Managers with account mapping by having a comprehensive understanding of the customer's research, business initiatives, R&D organizational structure, and new technology evaluation/implementation processes. - Tailoring of technical content to the customer. - Deepen and broaden MilliporeSigma customer relationships with key scientific leaders. - Technical training for account managers. - Provide knowledge of competition and the current marketplace. - Ability to build scientific credibility with customers, the commercial organization, and marketing. - Partner with Commercial Marketing and Product Management to ensure the successful launch of innovative analytical products; generation and implementation of materials supporting strategic and tactical sales initiatives. Who You Are Minimum Qualifications: - Bachelor’s degree in analytical chemistry or related field with 5-7+ years combined laboratory or commercial experience - Ability to travel regularly (20-50%), overnight travel is dependent on home location - Must live within the southeast territory – GA, FL or adjacent state. No relocation packages are available Preferred Qualifications: - M.S. or Ph.D. with 7+ years’ combined laboratory and commercial experience - 3+ years chromatography lab experience - Prior field sales, marketing or customer facing experience - In depth knowledge of analytical techniques and workflows including sample prep, liquid and gas chromatography, LC-MS, GC-MS. Ideally measuring both small and large molecules. Pay Range for this position: $103,500 - $170,800. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager __ Your role and responsibilities At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration combined with a focus on diversity, inclusion, and equal opportunities are key drivers in our aim to empower everyone to create sustainable solutions. In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service and executing service work as per customer order and expectation. You will ensure customer retention by effectively communicating the service work timeline and expectations. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. The work model for the role is: Remote {#LI-Remote}, successful candidates will be located in Virginia. Your role and responsibilities: - Work on-site with customers to identify opportunities for operational improvement and eliminate pain points. - Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting. - Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available. - Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements. - Build and maintain positive customer relationships to enhance satisfaction. Identify potential new sales opportunities while addressing customer needs and communicate them internally. - Proactively detect potential equipment failures and recommend corrective actions. Identify and suggest product and quality improvements. - Provide recommendations to management for improving operations and customer service. Follow safety protocols and maintain safe work and environmental practices. Report unsafe practices and incidents promptly. Qualifications for the role: - Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 3+ years’ experience servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment. - Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization. - Advanced level of ability to use Microsoft Office products. - Moderate ability to Project Manage using MS Project or Excel. - Advanced ability to write test plans and reports detailing test results. - Advanced ability to stay organized and meet deadlines on administrative duties. - Collaborates well with others. - Works with a sense of urgency and ownership; until the job is complete! - Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $58,500 and $93,600 annually. ABB Benefit Summary for eligible US employees Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave – up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.