Based in Akron, Ohio, FirstEnergy is an electric utility that has become a leading diversified energy company. As an employer, the company strives to build a diverse team of forwar
Application Configuration Analyst
Location
Ohio
Posted
61 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Application Configuration Analyst
FirstEnergy
Title: Application Configuration Analyst - Work Management & FEU Process Improvement Location: OH-Akron Job Description: **_FirstEnergy at a Glance_** We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. **_About the Opportunity_** Location: Position is currently remote but may work at or visit a facility based on business need or be required to report regularly to a FirstEnergy Location such as Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that support FirstEnergy Utilities mobile field workers and Fleet services. You will be assisting with supporting current as well as implementing new and next generation mobile field execution platforms. What you'll do: + Learning and understanding the business processes associated with supported applications. + Developing application interfaces, maintaining reports, and vendor package applications. + Understand system interface design & data flows to support complex inbound and outbound interfaces. + Developing technical designs that meet business needs and support the company's strategic direction. + Properly leveraging the correct technology for the defined requirements. + Follow IT Change Management and Incident ticket processes. + Work on cross-functional teams to accomplish overall IT projects and objectives + Consistently deliver high quality results. + Constantly look for better ways of solving technical problems and improving solutions. + Manage and support mobile deployment of 2500+ Field worker computers and network connectivity solutions. + Administer, support and enhance FirstEnergy's GPS asset tracking and telemetry system. + Administer, support and enhance FirstEnergy's Fleet management systems. + Support FirstEnergy's Field worker remote work execution systems. + Documenting processes/procedures and specifications for supported applications. + Developing clear documentation for completed products. + Document processes/procedures and specifications for peers + Working independently or with business analysts to support requirements gathering and test scenario identification. + Unit, integration, performance and stress testing support for application enhancements, upgrades, and patches. + Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades + Investigating and resolving problems with supported applications in a production support environment. + Collaborate with software vendors on issue identification & resolution, installation of software, and routine software patching. + Solving complex problems and troubleshooting functionality for issue identification. + Respond to 2nd/3rd level support requests that are related to Field Mobility technologies. + Supporting FE Operations during emergencies and storm-related activities and travel to various FirstEnergy locations. + Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations). An employee hired at Level III or IV, will be expected to perform the above responsibilities with greater proficiency and in a more independent manner. What you will need to be qualified: + Bachelor's degree in Computer Science, Computer/Management Information Systems, a related degree, or commensurate experience + Minimum 2-4 years related experience + Related experience includes, but is not limited: + Experience with Oracle and SQL databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views. + Integration experience utilizing APIs, REST web services, and other integration methods. + Experience working on Windows Servers, Linux, and/or UNIX. + Microsoft Active Directory, certificate management, Power Platform (Apps, Automate, BI), PowerShell, profile management, or Windows OS + Mobile networking & monitoring + Highly motivated to work independently and productively, but also able to effectively collaborate and build relationships in a virtual environment + Excellent problem-solving, organizational, and analytical skills + Quickly learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology + Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations). Preferred: + Knowledge of the Work Management and Field Mobility suite of applications (i.e., CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics and AssetWorks M5), is a plus + Familiarity with ServiceNow. + Familiarity working in the electric utility industry. + Familiarity with Azure Dev Ops and working in an agile environment. **_Benefits, Compensation & Workforce Diversity_** At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. **_Safety_** Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. **_Position Classification_** Exempt **_FirstEnergy Human Resources Team_**
Related Guides
Related Categories
Related Job Pages
More Analyst Jobs
• Partner with developers, product, marketing and data teams on tracking strategy, implementation and quality assurance • Configure, optimize and audit analytics tools while setting up monitoring alerts to maintain data accuracy • Guide BI specialists through client-side data complexities for smooth integration • Build comprehensive reports and dashboards that turn data into actionable insights • Execute tracking planning and quality control across both web and app environments • Stay on top of privacy regulations and their impact on our analytics ecosystem
The Role We are seeking a Catastrophe Modeler with 4 to 6 years of experience to join our North America Analytics team to support the delivery of high-quality analytics and risk insights to re/insurers. This is a unique, high visibility role in a new and growing team to build differentiated analytics capabilities from the ground up as well as shape strategy and drive innovation. This role offers a blend of hands-on modeling, exposure to strategic initiatives, and client engagement. You’ll work closely with brokers and analytics colleagues, gaining insight into client needs and helping shape Willie Re’s analytics offering. This role is open to remote candidates located within the East Coast and Central region of the U.S. Key responsibilities include: - Delivering catastrophe modeling analyses to support reinsurance placements, RFPs, portfolio reviews, and client advisory work across property and/or speciality lines. - Assisting in structuring programs and evaluating alternative reinsurance scenarios including development of clear, decision-ready exhibits for brokers and clients. - Collaborating with analytics and broking stakeholders to support the development of catastrophe modeling workflows, processes, and reporting tools. - Creating analytics submission packs that provide clear, actionable insights. - Supporting quality assurance processes and help ensure consistency across client deliverables. - Presenting model outputs and risk insights to brokers, clients, reinsurers, and other stakeholders. - Collaborating with the Willis Research Network’s Model Research Team to develop the Willis Re View of Risk and understand model changes. - Providing modeling support for clients’ regulatory and rating agency requirements (e.g., AM Best, S&P, etc.). - Supporting real-time event response, including loss estimation and exposure analytics. - Supporting clients through model change process. - Staying up to date with new tools and methodologies to keep our analytics offering cutting-edge. About You Essential: - 4 to 6 years experience in catastrophe modeling at a reinsurer, insurer, broker, or vendor. - A degree in a quantitative, analytical, scientific, or engineering discipline (e.g., Maths, Physics, Engineering, Earth Sciences, Geography, Data/Computer Science, Economics). - Experience working with property exposure data. - Familiarity with at least one vendor model (RMS or Verisk). - Understanding of common reinsurance structures (e.g., Catastrophe Excess of Loss, Proportional treaties). - Strong Excel and data manipulation skills; SQL knowledge essential. - Ability to communicate technical work clearly to non-technical audiences. - Comfortable working in a fast-paced, collaborative environment. Desirable: - Progress toward Certified Specialist in Catastrophe Risk (CSCR) Credential through the International Society of Catastrophe Managers (ISCM) and The CAS Institute (iCAS). - Coding skills in Python, R, or similar. - Geospatial (GIS) experience an advantage. - Experience (or interest) in workflow automation and AI. - Experience with data visualization tools such as Tableau or PowerBI. Compensation: Salary Range: US (National): $110,000 - $150,000 The actual salary for this position will be determined by several factors, including the scope, complexity and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. In addition to the base salary, this position may be eligible for performance-based incentives. We offer a competitive total rewards package which includes health and welfare benefits, paid time off, 401K savings and other retirement programs, as well as employee assistance programs. The actual salary for this position will be determined by several factors, including the scope, complexity and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. In addition to the base salary, this position may be eligible for performance-based incentives. We offer a competitive total rewards package which includes health and welfare benefits, paid time off, 401K savings and other retirement programs, as well as employee assistance programs. About Willis Re We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk. Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com
At Kapres Technology, we are looking for a Manhattan WMS QA Analyst to work for a multinational client, a leader in the logistics sector. Job purpose: The QA Analyst is responsible for functional and system testing of the Manhattan Active WMS, Manhattan Active OMS systems along with integration with integrating applications and customer ERP. Validate end‑to‑end warehouse and supply chain flows including: - Inbound / Outbound processing - Inventory Management - Wave planning & execution - Order management & fulfilment - Transportation planning & execution (for TM) - Perform integration testing with ERP (SAP / Oracle), MHE, and third‑party systems Agile & Collaboration - Participate in Agile ceremonies (Sprint Planning, Stand‑ups, Reviews) - Collaborate with Business, Development, and Product teams - Support UAT cycles, defect triage, and production validation Defect & Release Management - Log, track, and manage defects through closure - Validate fixes and support release sign‑off - Ensure high quality during Manhattan Active frequent release cycles Key Accountabilities: - Develop and implement test strategies: Create comprehensive test plans that cover all aspects of testing, including functional, non-functional, performance, dry-run tests and security testing. - Validate end to end test scenarios - Log and record defects in JIRA or a tracker - Report testing progress and highlight risks - Maintain high standards of test execution, including documentation of test cases, results, and defect tracking. - Identify potential testing risks and develop mitigation strategies to minimize the impact on the project. - Continuously evaluate testing processes and practices and implement improvements to increase efficiency and effectiveness. Requirements: ▪ Fluent in English. - Bachelor's degree in IT, Computer Science, or related field. - 2-5+ years of experience in IT testing, Proven experience in Manhattan Active and Omni. - Deep understanding of the software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall). - Proficiency in test management tools (e.g., JIRA, TestLink, etc.). - Problem-solving and analytical skills. - Risk management and mitigation strategies. - Customer and results oriented. - Remote (USA-based).
Title: Analytical Lab, Project Analyst Location: Exton United States Job Description: Requisition ID: 73922 Location: Exton, PA, US Department: Project Management This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary The Analytical Lab, Project Analyst will manage multiple projects simultaneously within Quality Assurance. Formulate, plan, and execute completion of projects in conjunction with technical leads to targeted timelines in a manner compliant to applicable governance policies and procedures. Responsible for reporting status and critical issues to management. Provides analysis for project plans and schedules to identify critical path(s), optimize plans, facilitate discussions between team members. Prepares department-wide KPIs and other metrics and reports metrics to management. Essential Duties and Responsibilities - Works with internal and external team resources to drive completion of project milestones, as determined by the team, based on timelines and project goals through all stages of the project. - Develops technical knowledge, requires working knowledge and experience in project management. - Manages single workstreams locally/globally and may work across multiple workstreams. - Maintain clear communication paths with stakeholders. - Leads projects with moderate resource requirements, risk, and/or complexity to achieve milestones and objectives. - Solves complex problems by taking a new perspective using existing solutions. - Drives transparency of project workloads, financial, commitments, and expectations. - Maintains the project related data within the West Project Management System. - Monitors resource needs and issues, work closely with resource managers to develop action plans to ensure project commitments remain on track. - Manages project dependencies, escalating to the functional PMO as needed. - Analyzes, Forecasts and Reports the project budget. - Ensures projects are planned properly, including financials, resourcing, scheduling, and the business case, in support of quality deliverables. - Defines, drives and manages change management and communications activities that support assigned projects. - Champions the functional process and methodologies as applicable to projects/project teams. - Executes on departmental strategy. - Performs other duties as assigned based on business needs. - Compiles KPIs and metrics from across all Quality Projects and reports on the data. Education - Bachelor's Degree in Chemistry, Biology, Engineering or other related field, preferred. Work Experience - 3+ years GMP industry experience required. - Knowledge and experience within their pharmaceutical/devices and general knowledge of related areas of project management preferred. - Knowledge of GMP requirements and demonstrated experience managing projects in the medical device and pharma manufacturing industries; knowledge of applicable federal and international regulations preferred. Preferred Knowledge, Skills and Abilities - Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description. - Able to comply with the company’s quality policy at all times. #LI-AP1 #LI-HYBRID Travel Requirements 5%: Up to 13 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. What We Offer Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities. Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives. Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively. Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact. This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.



