FirstEnergy

• Design, develop, test and deploy technical components in Oracle HCM Fusion, including Fast Formulas, HCM Extracts, BI Publisher reports and OTBI dashboards. • Configure and maintain security roles, privileges and duty roles in line with segregation‑of‑duties and SOX requirements. • Build and maintain interfaces and integrations between Oracle HCM and external/internal systems using BI Publisher, OTBI, HCM Extracts, HCM Data Loader (HDL/HSDL), FBDI (File‑Based Data Import), Spreadsheet loaders and REST/SOAP web services. Develop inbound and outbound integrations with third‑party providers (e.g., payroll and benefits vendors) using Oracle Integration Cloud (OIC), secure SFTP connections and other integration patterns. • Customize and maintain workflow approvals using the BPM Worklist and relevant configuration tools. • Support development of extensions using Oracle Visual Builder Cloud Service (VBCS) and other platform tools where applicable. • Maintain HR security for all HR Products within the ITNow solution. • Analyze and translate functional requirements into detailed technical specifications and deliver working solutions across full implementation lifecycles—requirements gathering, design, configuration, data conversion, testing and deployment. • Provide Tier‑3 technical support for the HR Help Desk, resolving system issues requiring advanced troubleshooting of configurations, integrations and performance. • Develop and maintain technical documentation (e.g., business requirements, design specs, test plans, user guides) and keep Empower configuration workbooks current to reflect system changes and new development. • Participate in the quarterly release process, ensuring that configuration and customizations are supported and working as expected; conduct regression testing and mitigate impact on custom code. • Participate in Oracle quarterly release testing, evaluating impacts on custom code, integrations and security. • Train HR and IT stakeholders on new functionalities, self‑service reporting and best practices; provide cross‑training and mentor junior developers to ensure long‑term sustainability of the HR technology platform. • Develop and execute unit, system, regression and user‑acceptance test plans for new configurations, integrations and releases. • Collaborate with HR and IT partners to ensure system accuracy, performance and stability. • Support SIT/UAT efforts, participate in code reviews and adhere to SDLC/Agile practices such as sprint planning, backlog grooming and retrospectives. • Design, develop and manage data conversions, mass data updates and data validations using HDL, HSDL, FBDI and spreadsheet loaders; optimize data structures and queries for reporting efficiency and accuracy. • Ensure data governance, confidentiality and role‑based access controls are implemented for integrations and sensitive employee data; champion encryption standards and compliance with SOX and privacy regulations. • Design interactive dashboards, KPIs and advanced reports using Oracle Analytics Cloud (OAC), OTBI and BI Publisher; identify and define critical metrics aligned with business goals and provide actionable insights to HR stakeholders. • Participate in the SOX process by running key IT HR controls to ensure compliance and reduce liability. • Partner with HR Centers of Expertise and IT teams to evaluate business processes, recommend technical improvements and execute on business needs. • Provide input into HR technology strategy with a focus on digital solutions and process automation; stay current with Oracle’s quarterly releases and emerging HCM technologies. • Lead or contribute to full lifecycle HCM projects, including configuration, data migration, testing and go‑live support; communicate status and risks to stakeholders and project managers. • Mentor and cross‑train team members, share knowledge and best practices, and participate in HR business road‑mapping exercises to align development priorities with long‑term strategic goals.

• FirstEnergy’s HR Application Configuration Analyst A is responsible for the technical design, development and support of the Empower solution (Oracle Human Capital Management [HCM]) and related HR technologies. • The role focuses on building and maintaining configurations, customizations, integrations and reports to support key HR business processes. • The position will partner with HR, IT and other business units to deliver secure, efficient and scalable solutions aligned with Oracle HCM Cloud best practices and FirstEnergy’s HR technology strategy. • In addition to core configuration this role participates in full lifecycle implementations, supports data conversions and analytics initiatives, and provides training and documentation to ensure adoption across HR teams. • Design, develop, test and deploy technical components in Oracle HCM Fusion, including Fast Formulas, HCM Extracts, BI Publisher reports and OTBI dashboards. • Configure and maintain security roles, privileges and duty roles in line with segregation‑of‑duties and SOX requirements. • Build and maintain interfaces and integrations between Oracle HCM and external/internal systems using BI Publisher, OTBI, HCM Extracts, HCM Data Loader (HDL/HSDL), FBDI (File‑Based Data Import), Spreadsheet loaders and REST/SOAP web services. • Develop inbound and outbound integrations with third‑party providers (e.g., payroll and benefits vendors) using Oracle Integration Cloud (OIC), secure SFTP connections and other integration patterns. • Customize and maintain workflow approvals using the BPM Worklist and relevant configuration tools. • Support development of extensions using Oracle Visual Builder Cloud Service (VBCS) and other platform tools where applicable. • Maintain HR security for all HR Products within the ITNow solution. • Analyze and translate functional requirements into detailed technical specifications and deliver working solutions across full implementation lifecycles—requirements gathering, design, configuration, data conversion, testing and deployment. • Provide Tier‑3 technical support for the HR Help Desk, resolving system issues requiring advanced troubleshooting of configurations, integrations and performance. • Develop and maintain technical documentation (e.g., business requirements, design specs, test plans, user guides) and keep Empower configuration workbooks current to reflect system changes and new development. • Participate in the quarterly release process, ensuring that configuration and customizations are supported and working as expected; conduct regression testing and mitigate impact on custom code. • Participate in Oracle quarterly release testing, evaluating impacts on custom code, integrations and security. • Train HR and IT stakeholders on new functionalities, self‑service reporting and best practices; provide cross‑training and mentor junior developers to ensure long‑term sustainability of the HR technology platform. • Develop and execute unit, system, regression and user‑acceptance test plans for new configurations, integrations and releases. • Collaborate with HR and IT partners to ensure system accuracy, performance and stability. • Support SIT/UAT efforts, participate in code reviews and adhere to SDLC/Agile practices such as sprint planning, backlog grooming and retrospectives. • Design, develop and manage data conversions, mass data updates and data validations using HDL, HSDL, FBDI and spreadsheet loaders; optimize data structures and queries for reporting efficiency and accuracy. • Ensure data governance, confidentiality and role‑based access controls are implemented for integrations and sensitive employee data; champion encryption standards and compliance with SOX and privacy regulations. • Design interactive dashboards, KPIs and advanced reports using Oracle Analytics Cloud (OAC), OTBI and BI Publisher; identify and define critical metrics aligned with business goals and provide actionable insights to HR stakeholders. • Participate in the SOX process by running key IT HR controls to ensure compliance and reduce liability. • Partner with HR Centers of Expertise and IT teams to evaluate business processes, recommend technical improvements and execute on business needs. • Provide input into HR technology strategy with a focus on digital solutions and process automation; stay current with Oracle’s quarterly releases and emerging HCM technologies. • Lead or contribute to full lifecycle HCM projects, including configuration, data migration, testing and go‑live support; communicate status and risks to stakeholders and project managers. • Mentor and cross‑train team members, share knowledge and best practices, and participate in HR business road‑mapping exercises to align development priorities with long‑term strategic goals.

Title: Network Field Operations Specialist - IT Network Operations LocationLocations Wadsworth, OH, United States Akron, OH, United States(Remote) Department: Information Technology Job Description: FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] Residence Requirements This position requires the ability to be on-site at an office location as needed. Applicants must be willing to relocate to within a 1-hour commute of one of the locations located in Akron, OH, Wadsworth, OH. The Network Field Operations Specialist reports to the Supervisor, Network Support, and is accountable for all aspects of work associated with the installation, maintenance, repair, testing and configuration of Information Technology equipment. Equipment types include network devices, Remote Terminal Units, telecommunication circuits, two-way radios, mobile computing, and other devices. The Network Field Operations Specialist also performs or coordinates preventative maintenance, site inspections, document preparation, material requisitions and other work assigned by the Supervisor. Responsibilities Include: - Demonstrate a solid commitment to all aspects of safety. - Under general supervision, administer, oversee, and direct the installation, maintenance, testing, troubleshooting and repair of network devices, Remote Terminal Units, telecommunication circuits, two-way radios, mobile computing, and other devices. - Schedule and coordinate work assigned to individuals in a work group and manage the group's assignments and maintenance tasks. - Assume Supervisor's responsibilities when the supervisor is unavailable. - Provide technical support for communications and computer equipment by receiving, resolving, documenting and following up on trouble calls and requests for assistance. - Coordinate and perform NERC Compliance related activities, such as equipment maintenance and change management - Inspect telecommunications equipment and facilities, measuring critical parameters, and generating reports to document compliance as required by legal and regulatory entities. - Provide technical support for communications and computer equipment by receiving, resolving, documenting and following up on trouble calls and requests for assistance. - Respond to after-hours calls, participate in on-call procedure, and travel overnight as required. - Prepare written procedures required for coordinating equipment additions or modifications. - Coordinate and direct the installation, testing and troubleshooting of premise wiring used for voice, data and video applications. - Coordinate Information Technology projects - Review and verify engineering drawings for accuracy and making field changes to update or correct. - Identify materials, equipment, special tools and permits required to complete projects and maintenance activities. - Create project as-built documentation. - Provide assistance during emergencies and storm-related restoration - Keeping abreast of industry-accepted, evolving and developing IT and Telecommunications technologies. - Keeping work sites in order, cleaning periodically and at work completion. Qualifications include: - Bachelor or associate’s degree in engineering, computer science, telecommunications, electrical engineering, electronic or related field with 7 years of related experience required. In lieu of a degree, 9 years of related experience will be considered. - Related experience includes, but is not limited to: the installation, maintenance, repair, testing and configuration of Information Technology equipment including network devices, Remote Terminal Units, telecommunication circuits, two-way radios, mobile computing, voice, data, video, and other devices - Experience with and working knowledge of National Electric Safety Code (NESC) and National Electric Code (NEC) preferred. - Demonstrated experience in creating and/or interpreting engineering drawings, electrical schematics, equipment manuals, instruction manuals and procedures to develop accurate work plans. - Ability to work effectively with engineering and management personnel, along with interfacing and working cooperatively with customers, contractors and the general public, in a professional and courteous manner. Must meet customer needs and foster good working relationships. - Demonstrated proficiency with PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), SAP, and various industry-standard telecommunications Network Management Systems. - Ability to work effectively both independently and in a team environment - Ability to manage, organize and prioritize work, while maintaining strong attention to detail. - Possess effective oral and written communication skills. - Be self-motivated with a questioning attitude to continue to learn, produce results, and strengthen existing relationships. - Possess a valid driver's license. Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team - Job Identification104310 - Job Category Network Field Operations Specialist - Job Schedule Full time - Residence Requirements Must live within FE footprint and be within 60 min of Wadsworth/Akron, OH

Title: Supervisor Geospatial Technology Location: Akron United States Job Description: FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] Residence Requirements This position requires the ability to be on-site at an office location as needed. Applicants must be willing to relocate to within a 1-hour commute of one of the locations located in Akron, OH (preferred), Reading or Greensburg, PA, or Fairmont, WV. Reporting to the Manager, Tx & Dx Products, this position leads a team focused on applications & integrations across GIS, Vegetation Management, and Generation. The primary systems included are: - Geospatial: ESRI Geographic Information System (GIS), GIS Gatekeeper Navigate suite (including mobile GIS for field workers and underground locate solution), Distribution Design Studio (DDS), and Vegetation Management System (VMS). - Generation: Aligne Fuels Management, ZEMA, SAP Generation, and various plant applications. Position may be filled at Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. Position is currently remote but may work at or visit a facility based on business need. Responsibilities Include: The successful candidate will have direct knowledge of and/or provide guidance for: - Champion FE's Core Values & Behaviors, through coaching and by personal example - Maintain systems control: Geospatial applications and corresponding mobile application solutions - Drive issues to closure per IT impact, urgency & priority guidelines; follow up on problem resolution, to assure that root cause is understood and feedback to clients is completed - Ensure that IT standards and processes are adopted and followed - Achieve full operational awareness on all system changes - Accept ownership and accountability of issues escalated to this level - Manage software contracts and associated external vendor relationships - Establish & maintain internal customer relationships - Serve as the liaison between IT and the assigned business areas by developing and managing relationships with the business - When necessary, lead/facilitate meetings and/or workshops to produce key deliverables (and often driving consensus from a group of stakeholders) - Manage work: Lead the coordination of tactical IT planning of IT work requests and projects - Drive the initiation, monitoring, implementation and completion of IT work - Effectively use team resources to focus on the highest priority work, schedule all work, assign resources to the work, and accomplish the assigned work - Consider and leverage other sourcing options as necessary, whether staff augmentation or specialized contractor resources - Develop quarterly plans and estimates for work to be accomplished, monitor progress and quality, and report on status of work - Assure that adequate documentation of systems is maintained including Disaster Recovery - Assess risk, provide options, and define impacts of options on all work - Manage People: Direct personnel actions in accordance with FE guidelines and procedures - Engage in talent management & creation of development plans - Clearly communicate priorities & expectations to the staff - Provide ongoing employee performance feedback via check-in conversations with employees - Provide mentoring for growth and development of team - Monitor skill gaps, perform analysis, and create/follow plans necessary to close those gaps - Establish roadmap & strategic plans: Support manager in establishing a rolling 1-3 year solution roadmap - Contribute to technology strategic plans across Transmission & Distribution - Contribute to the development of business cases and priorities of work requests - Stay current with business solutions, subsequently aiding both IT and business process owners in continuously improving their processes - Keep updated on IT strategic initiatives - Ensure staff awareness and adoption of IT standards, processes, and methodologies - Seek involvement of correct groups and collaborate to arrive at sound decisions Qualifications Include: - Bachelor's degree in Computer Science, Management Information Systems, Electrical Engineering or a related degree, or commensurate experience - Minimum 5 years commensurate experience (with or without a bachelor's degree). Commensurate experience includes, but is not limited to: - Working within a team environment to build IT solutions with FE business units - Hands-on experience configuring and/or developing complex software applications - Applying FE's Application Development Methodology and/or agile software delivery methods for delivery of IT solutions - Applying IT processes which include but are not limited to change management, release management, and Cyber Security policies and procedures - Applying project management principles and methodologies - Strong analytical, decision making, and planning skills - Ability to - Motivate and engage employees through effective communication - Provide technical supervision of staff - Plan for and support employees in career development opportunities - Work among multiple assignments all while overseeing production support - Work effectively in a virtual team environment - Drive effective prioritization of work based on business need - Willingness to work flexible hours and be available for call in and after-hours work - Strong interpersonal, communications, presentation, training & mentoring skills Preferred Qualifications: - Demonstrated experience and understanding of business processes supported by the mapping, design, and forestry business units, ideally GIS, VMS, and mobile applications across Transmission and Distribution - Strong project management experience with proven track record leading initiatives - Prior leadership experience preferred but not required - Experience with IT general controls which include but are not limited to change management, release management, and cyber security policies and procedures - Experience working with geospatial platforms such as ESRI - Experience working with databases (Oracle, SQL Server, etc.) & tools (TOAD, etc.) - Proven technical skills supporting enterprise level applications - Experience supporting vendor solutions both on-premise and cloud - Experience with Sarbanes Oxley (SOx) compliance processes - Strong Windows operating systems knowledge including profile management and advanced connectivity/network settings - Experience with the mixed mobile device environment - Windows and iOS powered devices with offline and online capabilities Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team

Title: Application Configuration Analyst - Work Management & FEU Process Improvement Location: OH-Akron Job Description: **_FirstEnergy at a Glance_** We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. **_About the Opportunity_** Location: Position is currently remote but may work at or visit a facility based on business need or be required to report regularly to a FirstEnergy Location such as Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that support FirstEnergy Utilities mobile field workers and Fleet services. You will be assisting with supporting current as well as implementing new and next generation mobile field execution platforms. What you'll do: + Learning and understanding the business processes associated with supported applications. + Developing application interfaces, maintaining reports, and vendor package applications. + Understand system interface design & data flows to support complex inbound and outbound interfaces. + Developing technical designs that meet business needs and support the company's strategic direction. + Properly leveraging the correct technology for the defined requirements. + Follow IT Change Management and Incident ticket processes. + Work on cross-functional teams to accomplish overall IT projects and objectives + Consistently deliver high quality results. + Constantly look for better ways of solving technical problems and improving solutions. + Manage and support mobile deployment of 2500+ Field worker computers and network connectivity solutions. + Administer, support and enhance FirstEnergy's GPS asset tracking and telemetry system. + Administer, support and enhance FirstEnergy's Fleet management systems. + Support FirstEnergy's Field worker remote work execution systems. + Documenting processes/procedures and specifications for supported applications. + Developing clear documentation for completed products. + Document processes/procedures and specifications for peers + Working independently or with business analysts to support requirements gathering and test scenario identification. + Unit, integration, performance and stress testing support for application enhancements, upgrades, and patches. + Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades + Investigating and resolving problems with supported applications in a production support environment. + Collaborate with software vendors on issue identification & resolution, installation of software, and routine software patching. + Solving complex problems and troubleshooting functionality for issue identification. + Respond to 2nd/3rd level support requests that are related to Field Mobility technologies. + Supporting FE Operations during emergencies and storm-related activities and travel to various FirstEnergy locations. + Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations). An employee hired at Level III or IV, will be expected to perform the above responsibilities with greater proficiency and in a more independent manner. What you will need to be qualified: + Bachelor's degree in Computer Science, Computer/Management Information Systems, a related degree, or commensurate experience + Minimum 2-4 years related experience + Related experience includes, but is not limited: + Experience with Oracle and SQL databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views. + Integration experience utilizing APIs, REST web services, and other integration methods. + Experience working on Windows Servers, Linux, and/or UNIX. + Microsoft Active Directory, certificate management, Power Platform (Apps, Automate, BI), PowerShell, profile management, or Windows OS + Mobile networking & monitoring + Highly motivated to work independently and productively, but also able to effectively collaborate and build relationships in a virtual environment + Excellent problem-solving, organizational, and analytical skills + Quickly learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology + Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations). Preferred: + Knowledge of the Work Management and Field Mobility suite of applications (i.e., CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics and AssetWorks M5), is a plus + Familiarity with ServiceNow. + Familiarity working in the electric utility industry. + Familiarity with Azure Dev Ops and working in an agile environment. **_Benefits, Compensation & Workforce Diversity_** At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. **_Safety_** Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. **_Position Classification_** Exempt **_FirstEnergy Human Resources Team_**

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. This position is within FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. This position is in Akron, Ohio, reporting to the Supv of Threat Hunting, but has remote work opportunities while the person must be able to reach the FirstEnergy HQ facility based on business need within one hour travel time. This position may, subject to conditions and availability, qualify to be filled under the same terms but reporting to a regional office in Greensburg PA, Reading PA, Fairmont WV, Holmdel NJ, or Holland (Toledo) OH. The Cybersecurity Automation Developer is responsible for designing, developing, and maintaining automated solutions that scale and mature the organization’s security operations. This role enhances threat detection and accelerates incident response. A primary focus will be reducing manual workloads through automation, standardized playbooks, and repeatable engineering practices. This role designs and implements automation frameworks functions including alert triage, incident response and threat hunting. The Cybersecurity Automation Developer will develop and maintain playbooks and workflows within the SOAR, integrating tools including SIEM and EDR into cohesive automated pipelines. The Cybersecurity Automation Developer will lead initiatives to streamline security monitoring and remediation, create scalable scripting and orchestration solutions using Python, PowerShell, and JavaScript, and leverage APIs and data pipelines to normalize and correlate telemetry from multiple security sources. The Cybersecurity Automation Developer will analyze complex security datasets to identify gaps and opportunities, tune automated processes to reduce false positives, and support advanced detection through analytics and emerging technologies. Additionally, this position provides technical leadership by defining an automation strategy, mentoring junior developers, supporting vendor relationships, and contributing to architecture and lifecycle decisions. Strong communication skills, sound engineering judgment, and the ability to translate technical requirements into practical, scaled solutions are essential for success. Responsibilities Include - Design, develop, and maintain automated security workflows that streamline SOC and Threat Hunting operations, reduce manual effort, and accelerate incident detection, response, and remediation - Lead expert-level development, tuning, and lifecycle management of SOAR playbooks to automate alert triage, enrichment, containment, and response processes - Identify, troubleshoot, and remediate playbook failures, integration issues, and automation errors, performing break-fix and tuning activities prior to production deployment - Architect and maintain integrations between SOAR, SIEM, EDR, and third-party security tools using APIs and custom scripting to ensure reliable data ingestion and orchestration - Develop custom automation scripts and integrations in Python and JavaScript to extend platform capabilities and address unique SOC and enterprise security requirements - Create and maintain dashboards, reports, and metrics to provide visibility into automation performance and effectiveness - Install, validate, and deploy content packs and updates, following change management best practices to promote stable releases from development through production - Serve as the primary subject matter expert (SME) for the SOAR and security automation platforms, providing technical guidance, troubleshooting, and consulting support to the SOC, and Threat Hunting teams. - Design and maintain scalable automation frameworks and data pipelines to normalize, correlate, and enrich security telemetry across enterprise and cloud environments - Monitor and manage platform health, internal databases, and system performance to ensure reliability, data integrity, and continuous availability of automation services - Lead vendor engagement and support activities, including ticket management, platform optimization discussions, and roadmap alignment with Customer Success Engineers - Continuously evaluate and improve automation processes to reduce false positives, eliminate repetitive tasks, and increase efficiency and response quality - Document standards, playbook designs, troubleshooting procedures, and best practices to promote knowledge sharing and operational consistency across the team - Educate and mentor threat hunters and analysts on automation tools, workflows, and best practices to elevate overall SOC effectiveness - Support metrics collection, reporting, and operational communications to leadership and stakeholders Qualifications - Bachelor's degree in computer science, Information Security, or similar discipline is required with 3 years of experience - Industry standard certifications will be considered such as OSCP, GIAC (GCTI, GCIH, GREM, GCFA, GPYC, GASAE, GCSA), CISSP and HTB CPTS - A bachelor's degree in another field with 4 years relevant industry experience in cyber/information security will be considered - In lieu of a degree, 5 years of related experience is required - Related experience includes but is not limited to: SOC (Security Operations Center) experience, IT Security experience in detection, triage, investigation, and remediation of security incidents within a network and cyber automation engineer - Understanding of adversarial techniques (i.e., MITRE ATT&CK framework) - Strong understanding of programming/scripting code (Python, PowerShell, Bash. C#, JavaScript) - Hands-on administration and engineering experience with SOAR (e.g., Cortex XSOAR, Splunk SOAR, Sentinel) platforms including advanced playbook design, integration management, and production support - Experience troubleshooting and remediating automation failures, playbook errors, and platform performance issues in production environments - Experience integrating security technologies (SIEM, EDR, IAM, firewalls, cloud tools) through REST APIs and automated data pipelines - Ability to create, detect, and enhance security content - Ability to develop and maintain automation playbooks and workflows - Ability to handle, protect and preserve highly confidential information - Understanding of networking concepts and technologies - Basic understanding of statistics - Must be organized and comfortable with ongoing changes in priorities - Must be able to work independently with minimal supervision and within a team environment - Strong foundation in cyber security - Understanding of both Linux and Windows operating systems - Demonstrate strong communication skills, both verbal and written - Demonstrate creative problem solving and solutioning Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team

• join an IT Quality Assurance team working in an Agile environment • use TypeScript / Playwright to develop test scripts for internal and external web solutions • collaborate with the team to understand feature requirements and translate them into functional automated test scripts • design, develop, and maintain automated test scripts using TypeScript and Playwright • integrate the test scripts into CI/CD (i.e. Azure DevOps) pipelines • test Web, API, and Mobile application interfaces • utilize SQL Server for test data management • advocate for quality across the test development lifecycle • participate in sprint planning, providing insights into test planning, risk assessment, and resource allocation • facilitate the creation and maintenance of test data sets for automated testing needs • monitor and report on key testing metrics • create automated test plans needed to test the application through the test automation framework • work closely with BA’s and the development team • mentor and work closely with other test automation analysts & developer resources

• Maintaining a safe workplace for coworkers and the community based upon developing knowledge of potential hazards, industry regulations/requirements and company practices • Commissioning new transmission substation equipment prior to it being released to transmission operations • Developing check-out guides, review and approving test results and isolation plans, and developing energization plans to minimize system risk • Providing limited field design services to correct minor design problems encountered during the implementation of substation capital projects • Providing onsite technical support to regional substation services employees during preventive and corrective maintenance activities • Applying engineering skills and operational knowledge in the identification and resolution of technical problems while in the field during the installation phase, testing phase, and during the design life of the substation equipment • Assisting in the development of new or in the modification of existing maintenance practices to address changing technology, new equipment types, improved test and diagnostic methods, regulatory changes, etc. • Auditing preventive and corrective maintenance paperwork and test results to verify technical adequacy and regulatory completeness • Providing emergency technical support following substation equipment failures to support customer restoration and system reinforcement • Supporting the emergency plan through participation in assigned storm duties including hazard responding • Ability to work both independently and in unison with others including regional and plant personnel as well as other departments/sections and outside vendors • Communicating across multi-disciplined teams to include electrical contractors, customers, FirstEnergy regional switchmen/technicians, transmission operations, design engineering, planning/protection and project management to ensure successful and timely project completion • Assisting in performing Apparent Cause and Root Cause analyses, including formally documenting findings through the preparation of technical reports and presentations • Assisting in the education of others on technical subject matters and in the improvement of technical programs and process effectiveness • Supporting the development of corporate programs and policies; assist others tasked with leading organizational change • Supporting FE Utilities Operations and Maintenance staffs in reaching goals and meeting deadlines • Producing results that have a direct, positive impact on the Company. • Consistently anticipating customer needs and deliver high quality results. • Willingness to travel throughout the FirstEnergy system including occasional overnight stays when necessary.

Role Description The Cyber and Information Security Analyst works across all FirstEnergy subsidiaries and business units to protect the cyber assets of FirstEnergy. We seek a knowledgeable individual well-versed in current cyber security and information security strategies with skills to effectively apply such strategies to a large, dynamic, heterogeneous landscape. - Act as a subject matter expert (SME) between cybersecurity and the business units in the development of appropriate policies, standards, and frameworks. - Continuously monitor trends to anticipate and plan for future impact of cyber risk on a specific business unit (BU) or function. - Follow all risk remediation protocols to ensure issues are mitigated, risks are accounted for, and exceptions are tracked in accordance with frameworks, policies and standards set by the organization. - Educate stakeholders on cybersecurity-related matters to increase awareness and improve culture. - Perform focused information risk assessments of existing or new services and technologies, along with business counterparts. - Identify and facilitate implementation of appropriate controls to effectively manage cyber and information risks as needed. - Understand software and system vulnerability processes, manage vulnerability patches through a process lifecycle, and perform vulnerability assessments on systems and services. Qualifications - Bachelor's Degree in Computer Science, Information Security, or similar discipline is preferred. - A minimum of 10 years professional-level experience and subject matter expert knowledge in at least one major cyber security discipline required. - Ability to identify and assess the severity and potential impact of risks. - Familiarity with common cyber security related tools such as vulnerability scanners (Tenable preferred), ServiceNow IRM and GRC, Microsoft Power Automate, Microsoft Power BI, and other similar toolchains. - Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. - An ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one’s network within an organization. - An ability to effectively influence others by informing their opinions, plans or behaviors. - Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner. - Infrequent business travel to Akron, OH may be required. - Able to participate in an on-call rotation (cycling daily; on-call once every ~6-8 days) responding to out-of-hours calls and alerts in support of security response. Benefits - Competitive pay plus incentive compensation. - Company-sponsored pension plan. - 401(k) savings plan with matching employer contribution. - Choice of medical, prescription drug, dental, vision, and life insurance programs. - Skills development training with tuition reimbursement. - Commitment to workforce diversity. Company Description We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. - Headquartered in Akron, Ohio. - Includes one of the nation's largest investor-owned electric systems. - More than 24,000 miles of transmission lines connecting the Midwest and Mid-Atlantic regions. - A regulated generating fleet with a total capacity of more than 3,500 megawatts.

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. We have recently established the Innovation & Digital Factory, where we are reimagining the way we work and serve our customers, employees, and stakeholders. Our empowered teams follow an Agile approach, apply Design Thinking principles, and deploy the latest cloud architectures. Our projects streamline FirstEnergy business processes, drive innovation and continuous improvement, and benefit our community by aiding in providing safe, reliable electricity to everyone. Some of our initiatives include: - Customer: improve customer satisfaction along the customer journey for a lifetime as they move-in to a residence, pay their bill and track outage repairs. - Transmission & Distribution: develop advanced analytics models to detect asset failures, reduce outages and provide reliable electricity to customers. - Corporate: automate business processes to enable employees to complete higher-value and more rewarding work. Cloud Engineer Responsibilities include: - Develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals. - Help to implement a strategy for establishing a secure and well-managed enterprise environment in Azure. - Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment. - Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations. - Utilize native Azure services to meet the firm’s technology and resiliency requirements. - Work as part of a highly collaborative agile team. - Design, develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals. - Create/support strategy for establishing a secure and well-managed enterprise environment in Azure - Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment. - Lead design process for network connectivity to Azure - Design Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations. - Work as part of a highly collaborative agile team. - Design and implement data protection options, including HA and BCP protection in Azure. - You will experiment with and learn new technologies, staying ahead of tech trends. - Engage in close collaboration with leadership, product, and design to ensure a cohesive end-to-end architecture and seamless delivery of functionalities. - You will Handle large volume of complex technical details, workstreams, and interdependencies. - Participate in requirements reviews, and other technical discussions. Qualifications - Bachelor’s degree in a quantitative discipline such as Computer Science, MIS or another related field. - I years with degree, 2 years without in supporting the strategy, architecture, design and implementation of cloud initiatives. - 2 years with degree, 4 years without in supporting the strategy, architecture, design and implementation of cloud initiatives. - Experience with configuring, deploying, and automating Azure cloud environments (AWS and GCP experience are a nice to have) - Experience with Terraform, YAML, & Azure DevOps pipelines. - Experience in the Agile/Scrum methodology - Experience working in an environment with rapid prototyping and piloting of cloud solutions. - DevOps automation experience including setup and configuration of CI/CD processes - Expertise in infrastructure as code (e.g., ARM, Terraform, Puppet, Ansible, Chef, Chocolatey) - Understanding of standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP and load balancing - Willingness to travel throughout organization and service territory and work extended hours, as required Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team