• Unterstützung unserer Kunden über remote-Zugriff von deinem Büroarbeitsplatz aus • Pflege der IT-Anwendungen unserer Kunden und Sicherstellung des störungsfreien Betriebsablaufs • Unterstützung bei Infrastruktur-Optimierungen • Durchführung von Systemwartungen und Installation von Updates

Overview The Consultant supports VHA’s mission by contributing to enterprise healthcare transformation initiatives aligned with leadership priorities. This role focuses on analysis, coordination, and execution support under the guidance of senior consultants and client leadership. The consultant works across program offices and field operations to support integrated solutions within evolving healthcare delivery environments. The work is fast-paced and often ambiguous, requiring adaptability, strong organization, and a willingness to learn as priorities shift in response to policy changes and emerging healthcare needs. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities: - Support senior consultants and client leaders in planning and executing healthcare transformation initiatives - Assist with project management activities including scheduling, tracking actions, and managing deliverables - Conduct research, data analysis, and stakeholder coordination to inform decision-making - Help develop executive-ready briefings, presentations, and decision support materials - Coordinate with VHA program offices and field teams to support alignment and information flow - Track risks, issues, and dependencies and escalate as appropriate - Adapt to shifting priorities and provide responsive support to program and project teams Qualifications: - 3 to 5 years of experience in consulting, healthcare, or federal programs - Bachelor’s degree required, master’s degree a plus - Exposure to project or program management methodologies; certifications a plus but not required - Proficiency in MS Office (Excel, PowerPoint, Word, Teams) - Experience supporting federal healthcare or VHA initiatives preferred - Strong organizational and analytical skills with attention to detail - Clear written and verbal communication skills - Proactive, dependable, and comfortable working in a team-based environment All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview The Senior Consultant supports VHA’s mission to plan, engineer, and implement enterprise healthcare transformation initiatives aligned with the VA Secretary and Undersecretary’s priorities. The consultant collaborates across VHA program offices and field operations to define shared goals, manage competing priorities, and deliver integrated solutions within optimized platforms of care delivery. This role requires an agile approach to leading multiple, concurrent initiatives aligned with priorities that evolve in response to the needs of VHA and Veterans. Much of the work is complex, fast-moving, and ambiguous, frequently driven by emerging healthcare priorities, policy changes, and Presidential or Congressional mandates. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Serve as a trusted advisor to client leadership and VHA stakeholders, providing practical, mission-focused support - Plan, manage, and execute enterprise-level healthcare transformation initiatives from concept through implementation - Lead and contribute to multiple concurrent projects, rapidly establishing structure, scope, and execution plans - Coordinate across VHA program offices, field operations, and external partners to align goals, manage dependencies, and drive decisions - Apply program management, industrial engineering, and healthcare systems engineering principles to design safe, comprehensive, and efficient solutions - Deliver enterprise program and project management services, often driven by legislation, policy changes, and executive direction - Identify and manage risks, resource constraints, and budget considerations across competing priorities - Produce high-quality, executive-ready deliverables that inform decisions and advance mission outcomes - Adapt quickly as priorities shift, providing concierge-level support to leadership and program teams Qualifications - 5 to 10 years of experience in management consulting, healthcare transformation, or federal health programs - Bachelor’s degree required; master’s degree preferred - Preferred certifications include PMP, Prosci, Lean, and Human-Centered Design, or similar - MS Office Suite (Excel, PowerPoint, Word, Teams) at an advanced level - Demonstrated experience supporting Veterans Health Administration or federal healthcare initiatives strongly preferred - Strong program and project management capability with experience leading complex, multi-stakeholder efforts - Ability to synthesize complex information into clear, actionable recommendations - Excellent written and verbal communication skills, including comfort engaging senior government leaders - Highly organized, systematic, and proactive with strong follow-through - A roll up your sleeves doer who delivers without needing constant direction - Strong communication and problem solving skills. - Strong customer service acumen - Trusted executive-level advisory expertise - Coordinate across VHA program offices, field operations, and executive leadership - Facilitate stakeholder alignment and consensus building - Produce high-quality briefings, decision papers, and presentations for senior leaders All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is a remote position. AI Support Analyst The AI Support Admin plays a critical role in ensuring the smooth operation and adoption of AI tools. Acting as the first line of specialized support for AI-related escalations, this individual bridges day-to-day technical assistance with long-term enablement initiatives. Reporting to the AI Enablement Lead, the Analyst will partner closely with both the AI Environment Readiness and AI Training teams to resolve user issues, maintain system readiness, and enhance firm wide confidence in AI-driven tools. This role combines hands-on technical troubleshooting with process and training support—making it ideal for someone who is equally comfortable solving technical challenges, documenting best practices, and assisting in the rollout of new AI capabilities. AI Support and Troubleshooting - Serve as the Help Desk escalation point for all AI-related issues, including tool access, performance, and integration challenges. - Troubleshoot and resolve incidents involving platforms such as Glean, CoPilot, ChatGPT, Zoom AI, and future AI applications. - Maintain documentation of known issues, resolutions, and best practices to improve first-line Help Desk response efficiency. - Monitor AI system health, escalate platform-level outages, and communicate impacts to stakeholders as appropriate. Collaboration and Enablement Support - Work with the AI Environment Readiness team to test new configurations, validate system integrations, and ensure readiness for production use. - Support the AI Training Associate in maintaining learning materials, managing AI knowledge articles, and coordinating firmwide training sessions. - Participate in rollout activities for new AI tools and enhancements, providing hands-on user assistance and feedback for improvement. - Assist in building and maintaining AI usage dashboards and adoption reports in collaboration with the BI and Data Analytics teams. Continuous Improvement and Governance - Identify recurring support patterns and propose solutions to improve user experience and system performance. - Maintain compliance with AI governance, security, and data management standards. - Document AI support procedures, ensuring alignment with internal IT and People Office standards. Requirements Required Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). - 2–4 years of experience in IT support, systems administration, or AI/automation tool management. - Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar. - Excellent troubleshooting, communication, and documentation skills. - Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks. - Familiarity with Power BI, SQL, or other reporting tools is a plus. ​