• End-to-End Project Leadership: Lead the entire lifecycle of technical projects, from defining scope and objectives during the discovery/selection phase to managing the execution and deployment during the implementation phase. • Develop comprehensive project plans, including detailed timelines, resource allocation, risk mitigation strategies, and budget forecasts using our IT project management tools (Jira, Confluence) and Coupa SDLC frameworks. • Manage projects involving the evaluation and implementation of AI-powered software, working with teams to navigate the specific requirements of data, modeling, and integration. • Stakeholder Management & Communication: Serve as the primary liaison between technical teams (Business Applications, Data Analytics) and our Portfolio Management teams to ensure project alignment with strategic goals. • Provide clear, consistent, and transparent updates to business stakeholders and leadership through status reports, dashboards, and steering committee presentations. • Expertly manage stakeholder expectations, proactively identifying and communicating potential risks, dependencies, and changes to scope or timeline. • Execution & Delivery: Keep cross-functional teams aligned and motivated, ensuring that project milestones are met on schedule and within budget. • Facilitate project meetings, workshops, and requirement-gathering sessions to drive decisions and resolve blockers. • Track project performance using appropriate tools and techniques, reporting on progress and escalating issues as needed. • Financial Management: Develop, monitor, and manage project budgets, tracking all expenditures and providing regular financial reporting to stakeholders. • Ensure all projects are delivered within their approved financial constraints.

• Lead end-to-end onboarding and implementation projects from signed contract through go-live and CSM handoff. • Orchestrate deployment of the Laurel tenant and Boomi Atom in coordination with implementation engineers. • Guide customers through technical integration setup for Microsoft Office, Email, Phone, Video Conferencing, and SSO. • Run kickoff calls and host ongoing office hours for end users and finance teams throughout the implementation lifecycle. • Triage issues in real time — escalating to engineering or leadership appropriately while maintaining customer confidence. • Coordinate with CSMs on adoption strategies and active user growth as customers move through and beyond go-live. • Maintain clear project plans, timelines, and milestone tracking across multiple concurrent accounts using tools like Asana and Microsoft Planner. • Translate technical concepts — integration architecture, XPATH-based mapping, API behaviors — into clear language for stakeholders at all levels. • Apply agentic AI tools and technology-enabled workflows to scale your own effectiveness and bring creative efficiency to implementation challenges.

Would you like to work with cutting-edge technology? Would you like to impact the digital experiences of millions? Join our prestigious Professional Services team! Our Professional Services team works directly with customers and provides managed services with proactive and reactive support. We cultivate a unique combination of deep technology expertise and understanding of business environment. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team. Partner with the best From pre-sales through to integration and optimization. You'll be a trusted advisor to customers, acting as a gateway to our products and platforms teams. High-profile customers with huge web, streaming, or API traffic, you'll deliver technical solutions and creatively undertake challenges. As a Technical Project Manager you will be responsible for: - Collaborating with account teams to evaluate customer architecture and deliver the best of class solutions. - Ensuring customer success by focusing on best practice, helping develop a long-term web performance and security strategy. - Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement. - Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service. - Participating on internal projects to contribute to best practices, improving our methodology and quality of integrations. - Mentoring and coaching other team members to share skills and knowledge and to help team development. Do what you love To be successful in this role you will: - Demonstrate experience in a customer-facing role within the IT industry. - Have experience in web technologies such as HTTP/DNS or other Web Development methodologies and languages. - Demonstrate excellent communication skills and be able to present to various stakeholders. - Have the ability to be a technical consultant building trusted relationships with stakeholders across various levels. - Demonstrate experience in managing and delivering technical projects with an ability to manage multiple priorities simultaneously. - Enjoy working as part of a global team with a real can-do attitude. Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

At OZ, we are currently looking for a Technical Delivery Lead to drive end‑to‑end delivery across business, technical, and integration workstreams. This role focuses on aligning business requirements with scalable, secure architectures while leading cross‑functional teams to successfully deliver complex, enterprise‑grade solutions on Azure. Responsibilities: · Lead end-to-end project delivery across business, technical, and integration workstreams · Ensure alignment between business goals, technical architecture, and delivery timelines · Gather and analyze business requirements and convert them into structured functional and technical documentation · Define and maintain business processes, workflows, and decision logic for enterprise systems · Coordinate with stakeholders to ensure clarity, prioritization, and successful delivery of requirements · Design and oversee API-based integration solutions and ensure consistency in data exchange formats (e.g., JSON structures) · Support the design of enterprise integration flows and system interoperability across platforms · Oversee solution architecture design with a focus on scalability, performance, and reliability · Ensure secure system design practices including data protection, secure communication, and integrity validation mechanisms · Work closely with development teams to ensure proper implementation of integration workflows and system design · Contribute to AI-driven and conversational system design, including workflow structuring and automation logic · Leverage Microsoft Azure services where applicable for integration, orchestration, AI capabilities, and data management · Act as the primary liaison between business teams, technical teams, and external stakeholders to ensure smooth project execution · Define and enforce unit testing, integration testing, and UAT strategies across all workstreams · Ensure scalability considerations are incorporated at architecture and design phases, including load handling and performance benchmarks