• Build and maintain relationships across clinical, operational, health plan, and pharmacy functions, proactively seeking out unmet needs and AI opportunity areas that others have not surfaced • Conduct your own discovery sessions with frontline staff, department leaders, and subject matter experts, developing a genuine understanding of workflow pain points and strategic priorities • Research the market independently, tracking what AI vendors are building, what peer health systems are deploying, and where the evidence is strong enough to warrant Geisinger attention • Test ideas quickly using lightweight concept sketches, process maps, or rough prototypes to sharpen problem definitions and validate whether a proposed solution direction makes sense before deeper investment • Translate what you find into clear, structured opportunity briefs and problem statements that give leadership the information needed to make confident investment decisions • Support vendor evaluations by developing evaluation criteria, probing beneath sales narratives to assess production reality, and synthesizing findings into actionable recommendations • Maintain an honest, current view of the opportunity pipeline and share it regularly with the team so discovery work stays connected to portfolio priorities • Work closely with the AI product development organization to ensure that what you surface is actionable and that handoffs from discovery into delivery are clean

• You will serve as the primary product owner and decision authority for an enterprise platform, balancing mission priorities, user needs, technical constraints, and delivery realities within a federal context. • You will define and evolve the product vision, roadmap, and success criteria, translating agency objectives and user needs into actionable epics, features, and backlog priorities that drive measurable outcomes, adoption, and operational value. • You will own and manage the product backlog end‑to‑end, ensuring high‑quality user stories and acceptance criteria, clear prioritization based on value and risk, and alignment with architectural and security requirements. • You will lead roadmap and release planning, defining MVP scope, sequencing capabilities across releases, managing tradeoffs across scope, schedule, and risk, and ensuring readiness for incremental deployments in compliance‑driven environments. • You will guide Agile delivery execution, facilitating sprint planning, backlog refinement, demos, and retrospectives, and ensuring alignment with definitions of ready and done to maintain predictable, high‑quality delivery. • You will partner closely with engineering, architecture, security, and enterprise governance stakeholders to ensure technical feasibility, manage technical debt, and embed non‑functional requirements, including security, performance, auditability, and compliance, directly into the product backlog. • You will own end‑to‑end validation of delivered functionality, coordinating UAT activities, supporting test strategy alignment, triaging defects, and verifying that delivered capabilities meet user needs and acceptance criteria. • You will manage delivery risk and transparency by maintaining RAID logs, dependency tracking, and delivery metrics, and by providing clear, executive‑ready status reporting to government and internal stakeholders. • You will support governance and operational readiness by ensuring product documentation, decision logs, release notes, and handoff materials are complete, accurate, and usable for downstream operations and sustainment teams. • You will provide leadership, coaching, and mentorship to project managers, technical leads, and delivery staff, fostering strong collaboration and accountability across distributed teams.

• Contributes to the dental Medicare product portfolio, conducting market analysis and driving new product development • Provides expertise and thought leadership, contributing to strategic planning, market research, and cross-functional collaboration • Drives innovation, evaluates performance, and ensures regulatory compliance, playing a pivotal role in guiding the organization's growth and success • Ensures accurate administration and management of all dental plans • Defines requirements and multi-year roadmaps across multiple products/offerings • Leads an annual competitive analysis to benchmark competitor plan designs • Creates annual competitive insights slide deck and presents findings to senior leadership • Analyzes and monitors legislative, industry and competitive developments throughout the year • Translates competitive and market insights into product portfolio recommendations • Collaborates with Actuarial to share plan options and assumptions • Develops clear recommendation materials and presents proposals to Medicare leadership • Performs data analysis using claims, membership, and other operational datasets • Defines reporting requirements, key metrics/KPIs, and recurring dashboards to monitor product performance • Synthesizes large and complex datasets into clear insights and recommendations • Partners with the Group team to understand market needs • Supports the Bid Cycle to finalize approved product/plan offerings • Serves as a subject matter expert within product management and development • Prepares and delivers presentations and written updates • Provides guidance to develop policies and procedures • Monitors plan administration to ensure compliance with internal standards • Identifies opportunities for continuous improvement

• Define and own the roadmap for a virtual assistant driven application interface, including conversational experiences, agent capabilities, and workflow automation • Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations • Translate company strategy and customer needs into differentiated AI-driven product capabilities • Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems • Define product requirements including system behavior, prompts, guardrails, and evaluation criteria • Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments • Establish and monitor key AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates) • Lead experimentation efforts to improve model outputs, workflows, and user experience • Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization • Leverage AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications • Rapidly prototype product concepts—especially conversational flows and AI interactions—to validate ideas early • Use AI to synthesize customer feedback, support data, and usage patterns into actionable insights • Continuously evaluate and adopt new AI tools to improve product development speed and decision-making • Conduct user research and analyze customer workflows to identify high-impact AI opportunities • Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions • Serve as an internal advocate and subject matter expert for AI-driven product capabilities