Job Description: The Vendor Business Associate (Dell) for our CCA (Caribbean & Central America) Organization will play a crucial role in managing our vendor relationships and ensuring smooth operations in pricing, sales, and purchasing. Your primary responsibilities will involve updating and managing price files, creating sales and purchase agreements, generating quotes, and understanding vendor quoting requirements. Additionally, you will collaborate closely with the various Vendor groups, taking directions to align vendor strategies with product development objectives. “Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.” What You’ll Do: - Regularly review and update price lists provided by vendors. - Ensure accurate and up-to-date pricing information is available for internal teams. - Coordinate with vendors to obtain necessary pricing updates and implement changes. - Regularly review and update price lists provided by vendors. - Ensure accurate and up-to-date pricing information is available for internal teams. - Manage the documentation process, including revisions and approvals. - Prepare quotes for customers based on pricing information and customer requirements. - Respond to quote requests promptly and accurately. - Collaborate with the sales team to review and finalize quotes as needed. - Familiarize yourself with vendor-specific quoting processes and guidelines. - Stay informed about changes or updates in vendor pricing policies. - Proactively communicate vendors quoting requirements to the relevant teams. - Collaborate with the Product Manager to align vendor strategies with product development goals. - Receive and execute directives from the Product Manager related to vendor relationships. - Provide regular updates to the Product Manager on vendor performance and opportunities. - Performs other additional duties as assigned. What We’re Looking For: - High School Diploma required. - 1+ Years of relevant work experience. - Proficient in English (level B2 or higher) required. - Proficient in executing instructions and requesting clarification when needed. - Basic data entry and mathematical skills. - Detail-oriented with accuracy and efficiency. - Effective communication skills, both written and verbal. - Ability to create and conduct formal presentations. - Proficient in using common office equipment. - Strong organizational and time management skills. - Adaptable to change and able to work under pressure. - Ability to maintain confidentiality and ethical standards. - Strong multitasking and collaborative abilities. - Sensitive to the needs and concerns of others. - Quick learner, adaptable to new systems and technology. - Basic proficiency in relevant computer systems and applications. - Occasional non-standard work hours or overtime as needed. Other Education/Certifications: - 3+ years’ experience in Sales desired. - Associate’s Degree preferred. Working Conditions: - Professional environment (REMOTE). - Occasional non-standard work hours or overtime as business requires. - Represents the company to the customer and the customer to the company in all sales-oriented activities. What’s in it for You? - Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. - Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! #CCA Key Skills Channel Sales, Contract Lifecycle Management (CLM), Customer Relationship Management (CRM), eCRM, Enterprise Resource Management (ERP), IT Vendor Management, Maintenance Management, Margin Calculations, Margin Management, Microsoft Excel, Price Management, Price Quotes, Pricing Analysis, Pricing Analytics, Quote Management, Stakeholder Management, Vendor Data Management, Vendor Management, Vendor Portal, Vendor Risk Management At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? - Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. - Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company

Role Description The objective of this initiative is to identify and target existing customers with personalized offers to drive adoption of additional carrier products. The solution will leverage customer data, purchasing history, and behavioral insights to increase customer lifetime value and incremental revenue. Success depends on seamless integration across marketing, digital enrollment, sales, customer service, analytics, and third-party platforms—while meeting data privacy and regulatory requirements. The Senior BA will act as a primary liaison between business stakeholders, IT delivery teams, and external vendors. Responsibilities include: - Discovery & Scoping: Lead requirements elicitation, define scope, document business/functional/data requirements, and identify dependencies, risks, and integration points. - Data & Analytics: Support data modeling and integrations, including scoring attributes, inbound cross-sell dispositions (offers, acceptance/decline). Define requirements for ongoing data refresh and schema updates in Salesforce Marketing Cloud (SFMC). - Marketing Enablement: Define requirements for SFMC journey orchestration across channels (direct mail, email, SMS, ringless voicemail), including segmentation, automation, performance tracking, and integration with in-house application. Nice to have. - Digital Enrollment (Web): Document requirements for enrollment experiences, including custom landing pages, opt-in permissions, customer identification (reference codes/URLs), quote functionality, analytics tracking, and additional post-enrollment cross-sell offers. - Agent-Assisted Enrollment: Define requirements for inbound enrollment via licensed agents, including agent authentication and enrollment workflows consistent with customer-facing processes. - Integrations & Workflows: Document end-to-end integrations (payment pre-auth/tokenization, carrier binding, enrollment, post-enrollment data feeds). - Delivery & Support: Support backlog refinement, UAT, defect triage, go-live readiness, and post-launch stabilization and optimization (dependent on project timeline). Qualifications - Senior-level BA with experience supporting large, multi-system IT implementations. - Proven experience with data modeling, system integrations, and analytics. - Experience with digital enrollment, payment processing, and third-party vendor coordination. - Knowledge of Salesforce Marketing Cloud, customer data, and campaign orchestration. - Strong facilitation, documentation, and stakeholder management skills. - Experience operating in regulated environments with privacy and compliance considerations. Requirements - This is a Temp-To-Hire, W-2 position. We are not able to do 1099 or C2C. - It is a fully remote role that will need to be based in the U.S. - You must meet our U.S. Eligibility requirements for work authorization. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Overview LMI is seeking a Business Analyst to join a high-performing team supporting a government healthcare client. The role will apply analytical, communication, and facilitation skills while leveraging Human-Centered Design (HCD) principles to support stakeholder engagement, platform adoption, and user training efforts. This position can be supported remotely. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities - Support the development, execution, and refinement of stakeholder engagement strategies to align diverse perspectives and foster trust across user groups. - Support the generation of adoption artifacts, such as onboarding materials, training guides, FAQs, and technical enablement documentation for stakeholders. - Collaborate with cross-functional team to refine communications and training plans that drive platform adoption and optimize user workflows. - Research and interpret federal and state health policies, regulations, and guidance to identify system impacts and inform program execution plans. - Assist with facilitating discussions between stakeholders, product teams, and SMEs to gather and consolidate requirements for user engagement and adoption strategies. - Document and track feedback from stakeholders through iterative refinement processes and analytic tools. - Develop concise summary reports and presentations for internal and external stakeholders, including action items, decision logs, and meeting notes. - Participate in the creation of operational readiness plans and resistance mitigation strategies for platform deployment. - Provide hands-on guidance to issuers in support of technical platform enablement, ensuring successful integration. - Triage and respond to internal and external inquiries, escalating issues as appropriate. - Use modeling tools (Visio, Miro, Excel, etc.) to develop processes, visualizations, use cases and user stories. - Develop and evaluate workflows and execution practices to recommend approaches that support the delivery of new business processes and process improvement to optimize solutions and prioritize greatest impact. - Leverage GenAI tools to enhance content development, improve efficiency in stakeholder engagement tasks, and drive data-informed decision-making. Qualifications - Bachelor’s degree in Public Policy, Public Health, Business, Information Systems, or related discipline, or equivalent relevant experience. - 0–2 years of experience as a Business Analyst, Policy Analyst, Consultant, or similar role. - Strong communication skills and the ability to develop and deliver stakeholder communications and training materials. - Eagerness to learn and collaborate in cross-functional teams and stakeholder environments. - Demonstrated attention to detail with excellent organization and adaptability in dynamic, fast-paced environments. - Analytical mindset with proficiency in basic visualization tools (e.g., Excel, Power BI, Tableau) to identify trends and deliver insights. - Fluency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook). Desired Skills: - Familiarity with federal healthcare programs, particularly CMS, HHS, or VA initiatives. - Understanding of Agile workflows, including user stories and backlog refinement. - Experience facilitating stakeholder workshops and requirements-elicitation sessions. - Exposure to GenAI-enabled workflows for content generation or operational analytics. - Experience with collaboration tools (e.g., JIRA, Confluence) for tracking tasks and requirements. - Working knowledge of Human-Centered Design (HCD) or similar methodologies for stakeholder engagement and adoption management. Target Salary Range: $63,000 - $107,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1

• Collaborate with design team responsible for user experience and user interface. • Champion a user‐centered design process throughout the organization. • Assist with planning and conducting user focus groups. • Develop and continuously improve usability test criteria to guide product acceptance. • Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.) • Create clear and easy to follow user guides for clients and end-users. • Share knowledge and organize training for team members. • Work with product manager to manage potential integration partnerships with external applications. • Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements. • Facilitate communications throughout the product development lifecycle to all teams. • Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.