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TigerConnect logo
TigerConnect

Where care team collaboration happens, patient communication thrives, and information is always at your fingertips.

Governance, Risk, and Compliance Manager

ComplianceComplianceFull TimeRemoteLeadTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

California

Posted

91 days ago

Salary

$120K - $140K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishAzure

Job Description

Governance, Risk, and Compliance Manager

TigerConnect

• Maintain and support certifications and registrations including FDA, SOC 2, HITRUST, and ISO 27001 control environments • Coordinate annual audits, evidence collection, and remediation tracking • Support FDA and QMS program: Develop, maintain , and manage the Quality Management System (QMS), including document control, record management, and change control processes • Plan and conduct internal QMS audits; support external audits, ensuring evidence is organized and audit-ready • Support product clearances, approvals, and ongoing product compliance activities • Administer complaint handling processes and manage product surveillance activities • Coordinate field actions (e.g., recalls, corrections) as required , including regulatory notifications and effectiveness checks • Coordinate training programs tied to QMS procedures and FDA-regulated activities • Track corrective and preventive actions (CAPAs) and drive timely closure • Track and report compliance metrics and control status • Partner with Legal and Security on annual risk assessments, risk tracking and remediation

Job Requirements

  • 7+ years of experience in Quality Assurance, Regulatory Affairs, compliance, or GRC within a healthcare or medical device environment
  • Experience supporting SOC 2, HITRUST, FDA, and/or ISO environments
  • Experience managing compliance within a HIPAA regulated environment is a plus
  • Hands-on experience with QMS administration (e.g., document control, CAPAs, training records) in an FDA-regulated or healthcare SaaS environment preferred
  • Relevant certifications helpful (e.g., CIPP, CIPM, CHPC, CISA)
  • Bachelor’s degree in a technical field (e.g., engineering, life sciences, computer science) or equivalent experience
  • Trained ISO 13485 lead auditor certification highly desirable; willingness to obtain certification is acceptable
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint); experience with Confluence, JIRA, and Azure DevOps preferred
  • Strong written and verbal communication skills with the ability to translate complex regulatory requirements into actionable procedures
  • Ability to develop expertise across all aspects of TigerConnect’s quality management system post-hire

Benefits

  • Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California
  • Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
  • Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
  • Our flexible time off lets you work hard and play hard—on your schedule
  • Join a mission-driven team committed to making a real impact in the world of healthcare
  • Our mission is to provide a healthcare communication solution that radically improves the way care is delivered

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