The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. At Protective Life, our Retirement Claims team plays a critical role in supporting policyholders and beneficiaries during important financial moments. As a Retirement Claims Specialist, you will manage Annuity and Life claims from initial notification through final resolution, ensuring each transaction is handled accurately, efficiently, and with care. This role requires strong analytical and problem‑solving skills, attention to detail, and the ability to navigate complex claim scenarios with a sense of urgency. You will take ownership of your claim inventory, collaborate closely with internal partners, and communicate clearly with customers and providers throughout the claims process. Success in this position means delivering consistent, high‑quality service while upholding regulatory requirements and providing a smooth, respectful experience for all parties involved. Job Responsibilities: - Work collaboratively in a team environment to support a wide variety of complex Annuity and Life claims transactions and related problem solving - Handle customer and provider inquiries, requests, and issue resolution with accuracy and professionalism - Provide clear and accurate information across multiple companies and a variety of insurance products - Assist customers with diverse needs, communication styles, and temperaments while maintaining high service standards - Process, review, and approve Annuity and Life claims up to $500,000 in accordance with company policies and procedures - Participate in cross-training initiatives as assigned by management to maintain team flexibility and coverage - Ensure compliance with regulatory requirements and internal controls throughout the claims process - Perform additional duties and special projects as required to support business needs Qualifications: - Experience/Education: 1+ years in annuity, retirement, or finance OR a bachelor’s degree in business or related field. - Production Environment: Minimum 6 months experience meeting production goals in a fast-paced setting. - Skills: Strong communication, customer service, problem-solving, and teamwork abilities. - Adaptability & Technical Proficiency: Ability to master multiple systems, handle diverse customers, and adapt to changing environments. - Ownership & Standards: Maintain productivity and quality above team standards while ensuring consistent communication and service throughout processes. $47,500 - $60,000 a year Protective’s targeted salary range for this position is $47,500 to $60,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

• Manage auto claims from start to finish, ensuring timely and accurate resolution. • Communicate with policyholders, claimants, agents, repair shops, and other stakeholders to gather information and provide updates. • Use internal tools and platforms to assess claims, determine liability, and make repair and rental decisions in line with company guidelines and regulations. • Conduct thorough investigations and apply critical thinking to evaluate claims, escalating complex cases when necessary. • Negotiate settlements with all involved parties, ensuring fair outcomes. • Document all claim activity accurately and promptly in accordance with company policies. • Review First Notice of Loss (FNOL) details to verify key facts and initiate the claims process. • Coordinate follow-ups to clarify details and confirm next steps for resolution.

🌟 Leave Specialist – Remote 🌟 Work from anywhere while making a real impact! Why you’ll love this role: ✅ 100% remote – work from your favorite spot ✅ Make a real impact on employees’ lives ✅ Join a team that’s passionate, supportive, and fun As a Leave Specialist, you’ll administer FMLA policies for multiple clients, manage leave requests, and ensure compliance while providing exceptional support. If you’re detail-oriented and thrive in a fast-paced environment, this is your chance to join a team that values flexibility and excellence. Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview We’re looking for a skilled and proactive Claims Handler to manage a portfolio of motor damage, credit hire, and personal injury claims. From first notification to settlement, you’ll play a key role in ensuring claims are handled efficiently, fairly, and in line with our standards. In this role, you’ll evaluate claims, check policy coverage, and set reserves accurately. You’ll conduct liability enquiries, assess claim value, and negotiate settlements within your authority. Providing clear and courteous communication to all stakeholders will be central to your success. This is a great opportunity for someone with a strong understanding of claims handling who is passionate about delivering excellent service and achieving the best outcomes for clients. How you'll make an impact - Manage a portfolio of motor damage, credit hire and personal injury claims from first notification to settlement - Evaluate and record claims on our in-house system within product standards, check policy coverage, and allocate appropriate codes and reserves - Conduct liability enquiries in line with the Adjuster’s Manual using the most appropriate method - Evaluate quantum by collecting relevant evidence and adjusting reserves in accordance with Gallagher Bassett's realistic reserving philosophy - Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate - Respond to all written and phone enquiries clearly, courteously, and promptly - Regularly monitor claims using the diary system to ensure accurate reserves and timely closure About You - Credit hire claims or personal injury claims experience (Essential) - Ability to deal with customers respectfully - Good attention to detail - Eligible to work in the UK Please be advised that, due to the nature of this role and the type of clients we serve, an enhanced external background check is a requisite part of our recruitment process. Further information regarding this procedure will be provided during the recruitment process. #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days - Defined contribution pension scheme, which Gallagher will also contribute to - Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x - Income protection, we’ll cover up to 50% of your annual income, with options to top up - Health cash plan or Private medical insurance Other benefits include: - Three fully paid volunteering days per year - Employee Stock Purchase plan, offering company shares at a discount - Share incentive plan, HMRC approved, tax effective, stock purchase plan - Critical illness cover - Discounted gym membership, with over 3,000 gyms nationally - Season ticket loan - Access to a discounted voucher portal to save money on your weekly shop or next big purchase - Emergency back-up family care - And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.