• Lead, mentor, and manage a team of recruiters • Proactively identify and engage qualified candidates • Craft compelling job advertisements • Manage the entire recruitment process • Provide regular updates to stakeholders on project progress and recruitment metrics

Job Title: Collections Specialist Job DescriptionThe Collections Specialist manages accounts receivable aging for assigned locations and subsidiaries, handling escalated accounts that require advanced collection efforts. This role focuses on reducing past-due balances through high-volume outbound calls and emails, resolving financial discrepancies, and maintaining accurate account documentation in ERP and related systems. The Collections Specialist collaborates closely with leadership on complex accounts and ensures all collection activities comply with applicable laws and company policies. Responsibilities - Manage the accounts receivable aging report for assigned locations and subsidiaries, including escalated accounts and invoices that require higher-level collection efforts. - Conduct direct collection activities through phone calls and emails with customers to resolve past-due balances. - Maintain a daily call volume of approximately 30–35 collection calls to customers. - Prepare and send collection letters as needed and request attorney involvement when appropriate. - Evaluate and recommend accounts for third-party collection placement and/or write-off based on established guidelines. - Communicate regularly with the Collections Manager regarding the status of past-due accounts and situations where additional leverage or support is needed. - Monitor, research, and resolve financial discrepancies on customer accounts. - Maintain detailed and accurate notes on all accounts to clearly document collection efforts, agreements, and next steps. - Work returned statements to collect outstanding debt, obtain updated customer contact information, and update ERP systems with current data. - Ensure the security and privacy of customer information and files in all collection activities. - Utilize ERP and Microsoft Office tools to track account status, analyze data, and support decision-making. - Adhere to applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. - Collaborate with team members while also managing individual workload and priorities in a fast-paced environment. - Perform other related duties and projects as assigned. Essential Skills - At least two years of experience in collection and credit work. - Proven ability to handle a call volume of approximately 30–35 collection calls per day. - Strong experience working with accounts receivable aging reports and collection activities. - Excellent verbal and written communication skills for interacting with customers and internal stakeholders. - Proficiency in Microsoft Office Suite or related software, including Excel. - Experience working with ERP systems to manage and update account information. - Proficient typing skills sufficient to keep pace with call volume and documentation requirements. - Basic understanding of statistics and data analysis to review and interpret collection and aging data. - Basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. - Ability to work both independently and collaboratively within a team in a fast-paced environment. - Strong customer service orientation and ability to manage difficult conversations professionally. Additional Skills & Qualifications - High school diploma or equivalent. - Associate or bachelor’s degree preferred but not required. - Prior experience in customer service in addition to collections work. - Strong organizational skills and attention to detail when documenting accounts and updating systems. - Ability to prioritize tasks effectively and manage time to meet daily call and collection targets. - Comfort working with data in Excel, including sorting, filtering, and basic analysis. - Demonstrated reliability and consistency in meeting performance expectations in previous roles. Work EnvironmentThis is a fully remote position aligned to the Pacific Time Zone. The standard schedule starts between 8:00 a.m. and 9:00 a.m. PT, with an eight-hour workday and an unpaid lunch break. Work is computer-based and involves frequent use of ERP systems, Microsoft Office (especially Excel), email, and phone systems to perform high-volume outbound calls and maintain accurate records. The role requires a quiet, professional home workspace with reliable internet connectivity to support continuous calling, data entry, and secure handling of customer information. Job Type & Location This is a Contract to Hire position based out of San Diego, CA. Pay and BenefitsThe pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

• Apoiar na implementação de metodologias modernas e estratégias inovadoras na régua de cobrança, desafiando o status quo dos processos atuais; • Desenvolver automações e soluções tecnológicas que otimizem a operação e aumentem a eficiência da recuperação de crédito; • Propor e implementar novas abordagens de cobrança, trazendo benchmarks de mercado e tendências do setor. • Elaborar e monitorar KPIs da área, transformando dados em decisões estratégicas para controle da inadimplência; • Realizar estudos aprofundados da carteira para identificar oportunidades e gerar insights que melhorem a taxa de recuperação; • Criar campanhas de cobrança segmentadas por perfil de cliente e canal de comunicação, com foco em efetividade. • Avaliar a performance de parceiros terceirizados e propor planos de melhoria contínua; • Construir e revisar políticas de recuperação de crédito alinhadas às melhores práticas; • Atuar de forma colaborativa com as áreas jurídica, comercial e financeira na implementação de estratégias integradas.

Overview We have an exciting Billing & Collections Specialist opportunity for an experienced professional to join our team at Pediatrix Medical Group. The ideal candidate will have strong financial acumen and financial modeling skills. We are a national organization, and one of the nation’s largest providers of prenatal, neonatal and pediatric services. Talented business professionals from diverse backgrounds choose Pediatrix because we are an exciting and innovative company that focuses on a team approach to improve the lives of patients everywhere. We offer a diverse range of opportunities, competitive salaries and benefits, and a commitment to clinical excellence, we are confident that you'll love being a part of the Pediatrix team. Responsibilities The Billing & Collections Specialist reports to the Billing & Collections Manager. The Billing & Collections Specialist is responsible for the Billing and Collection functions including invoicing customers, collections, researching, analyzing, and resolving issues, reporting customer balances to managements and operations. This position will participate and assist in project or process initiatives to continually improve upon to reduce DSO and increase cash collections while maintaining strong customer relationships. - Ensures timely and accurate invoicing, aligning with industry best practices. - Reduce and maintain unbillable balance month over month to align with target goals. - Minimize and maintain collection balances by ensuring timely and accurate resolutions. - Analyze and identify trends and track customer behaviors. - Assist in opportunities and process improvements for best practices to include standardization and documentation of processes. - Assist in month-end close as it pertains to Billing, and Collections. - Work collaboratively with a variety of individuals within the department, company, and customers. - Establish a culture of accountability to achieve operational excellence. - Provide daily/weekly operational analysis to manager and team. - Assist in all internal and external audit request as it pertains to the Hospital Contract Team (Billing and Collections). - Assist with all other duties and special projects as needed and exhibit flexibility and willingness to take on additional responsibilities as they are identified to assist with projects as needed. Qualifications Education/Experience: - Bachelor’s degree in Accounting, Finance, or related field; or equivalent experience - 3+ years of experience in Billing, Cash Application and Collection responsibilities - 1+ years of process improvement implementation experience Knowledge/Skills: - Superior interpersonal, written, and verbal communication skills - Detail oriented with strong analytical skills with a commitment to quality, accuracy, and continuous improvement - Results driven individual with a proven track record - Exceptional organizational and time management skills to meet deadlines and commitments - Adaptable to a faster-than-average pace with the ability to learn quickly, thoroughly, and can recognize and adjust to change - Ability to work as part of a team as well as independently - Ability to work cross-functionally and with a wide range of employees with different skill sets - Ability to establish relationships across the organization and at various hierarchical levels - Ability to lead and motivate others to support objectives and mission and to achieve goals set out (even if not direct reports) - Ability to listen and seek clarification; meet commitments; and maintain confidentiality Software: - Strong Microsoft Office, particularly Excel (Pivot Table, V-lookup) Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers. #LI-Remote Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.