Overview We have an exciting Billing & Collections Specialist opportunity for an experienced professional to join our team at Pediatrix Medical Group. The ideal candidate will have strong financial acumen and financial modeling skills. We are a national organization, and one of the nation’s largest providers of prenatal, neonatal and pediatric services. Talented business professionals from diverse backgrounds choose Pediatrix because we are an exciting and innovative company that focuses on a team approach to improve the lives of patients everywhere. We offer a diverse range of opportunities, competitive salaries and benefits, and a commitment to clinical excellence, we are confident that you'll love being a part of the Pediatrix team. Responsibilities The Billing & Collections Specialist reports to the Billing & Collections Manager. The Billing & Collections Specialist is responsible for the Billing and Collection functions including invoicing customers, collections, researching, analyzing, and resolving issues, reporting customer balances to managements and operations. This position will participate and assist in project or process initiatives to continually improve upon to reduce DSO and increase cash collections while maintaining strong customer relationships. - Ensures timely and accurate invoicing, aligning with industry best practices. - Reduce and maintain unbillable balance month over month to align with target goals. - Minimize and maintain collection balances by ensuring timely and accurate resolutions. - Analyze and identify trends and track customer behaviors. - Assist in opportunities and process improvements for best practices to include standardization and documentation of processes. - Assist in month-end close as it pertains to Billing, and Collections. - Work collaboratively with a variety of individuals within the department, company, and customers. - Establish a culture of accountability to achieve operational excellence. - Provide daily/weekly operational analysis to manager and team. - Assist in all internal and external audit request as it pertains to the Hospital Contract Team (Billing and Collections). - Assist with all other duties and special projects as needed and exhibit flexibility and willingness to take on additional responsibilities as they are identified to assist with projects as needed. Qualifications Education/Experience: - Bachelor’s degree in Accounting, Finance, or related field; or equivalent experience - 3+ years of experience in Billing, Cash Application and Collection responsibilities - 1+ years of process improvement implementation experience Knowledge/Skills: - Superior interpersonal, written, and verbal communication skills - Detail oriented with strong analytical skills with a commitment to quality, accuracy, and continuous improvement - Results driven individual with a proven track record - Exceptional organizational and time management skills to meet deadlines and commitments - Adaptable to a faster-than-average pace with the ability to learn quickly, thoroughly, and can recognize and adjust to change - Ability to work as part of a team as well as independently - Ability to work cross-functionally and with a wide range of employees with different skill sets - Ability to establish relationships across the organization and at various hierarchical levels - Ability to lead and motivate others to support objectives and mission and to achieve goals set out (even if not direct reports) - Ability to listen and seek clarification; meet commitments; and maintain confidentiality Software: - Strong Microsoft Office, particularly Excel (Pivot Table, V-lookup) Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers. #LI-Remote Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio. • Provide resolution of issues related to billing inquiries, disputes. • Identify, research, and resolve collection issues in a timely manner. • Provide assistance with unidentified payment applications. • Meet company deadlines for month end close responsibilities. • Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Revenue Cycling Management (RCM) Collections Representative - Evernorth Finance - Enrollment/Billing Representative What you will do: - As a member of the Evernorth Finance team, you will edit, bill, and collect payment on complex and unique outstanding claims with a goal of positively impacting the company's revenue and accounts receivable balance. - Enabled by a robust training curriculum, clear policies, and team support, you will contribute toward the important functions of billing and collections and contributing toward our growth strategy. - To achieve our collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. - You will communicate opportunities for best practices based on issues identified. Collections – - Investigate reasons for unpaid balances from insurance companies - Bill and/or collect outstanding/delinquent payments or issue payments - Research and identify trends and develop and implement methods to improve results - Troubleshoot both internal & external issues and insurance denials - Work independently to research and resolve the unpaid balance while following Evernorth policies as well as the insurance company requirements - Collaborate effectively with internal business partners as well as external payers to drive timely and accurate collections of invoiced amounts What you need to do the job: - Ability to work Monday - Friday 8:00am to 4:30pm EST - High school diploma or GED required; Associate’s degree or equivalent work experience strongly preferred - Professional experience in healthcare collections highly preferred - Accounts receivable background preferred - Proficient in Microsoft Office with working knowledge of Microsoft Excel - RX Home experience highly preferred - Self-motivated and goal-oriented - Independent and proactive problem-solving skills - Ability to manage multiple priorities - Solid written and verbal communication skills - Strong research and analytical skills - Team player with a positive attitude - Detail oriented - Solid organizational skills - Must meet work at home company requirements, and have a strong ability to stay engaged in a virtual environment If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Department: 10276 Enterprise Revenue Cycle - Internal Self Pay Collections Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F 9am - 530pm 100% Remote Pay Range $22.90 - $34.35 Major Responsibilities: - Responsible for continued follow-up on all assigned accounts in order to obtain high cash flow until the account is either paid/resolved, the work standard complete and the account can be referred to a collection agency or is deemed uncollectable. - Contacts patients, employer, insurance companies and government agencies either by telephone or mail in order to expedite payment. - Establishes effective working relationship with patients, collection agencies, vendors and internal departments to effectively resolve account issues. - Handles patient, internal department, third party agency, vendor requests/inquiries and complaints in regards to bad debt collection process. Resolves patient complaints concerning billing and collection functions using good human relations skills and sound credit procedures. - Interprets insurance verification, billing, follow-up, collection and legal information provided for each patient account to accurately resolve patient questions and account issues. Effectively documents all accounts in regard to why the account has been opened, process documentation and actions taken to resolve outstanding issues. - Handles the accounting of settlement offers, vendor remits, and cash posting issues related to bad debt accounts. Responsible for learning, understanding, and performing actions in all patient billing systems, both past and present, to assure proper handling of all bad debt accounts. - Maintains the lowest possible ratio of bad debt expense write-off by employing good collection methods. - Maintains and reconciles records of placements to third party agencies. Reconciles differences between bad debt balances and third party records. - Watches for trends in agency or patient billing issues and alerts management. Licensure, Registration, and/or Certification Required: - None Required. Education Required: - High School Graduate. Experience Required: - Typically requires 2 years of experience in insurance processing, collections, or customer service. Knowledge, Skills & Abilities Required: - Proficiency in Microsoft Office Suite, as well as the ability to quickly learn new systems and processes. - Excellent oral and written communications skills. - Proven negotiation skills. - Ability to quickly review information and make decisions. - Flexibility to work special projects and new job assignments as business needs dictate. - Medical insurance billing, account, and/or legal process knowledge. Physical Requirements and Working Conditions: - Must be able to sit the majority of the workday. - Occasionally lifts up to 10 lbs. when moving/lifting manuals and binders. - Exposed to a normal office environment. - Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.