Location: Sweden Role Summary As a Senior Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer's lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent. Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment. As a CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of strange problems and the most elegant and efficient solutions. Fundamentally, you are enamored with how the internet works. You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the entire organization as you seek out and implement scalable solutions for your customer's needs. What you'll do - As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers: - You will be part of a regional team and will work closely with CSMs supporting the regional book of business - From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices - Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics - Provide customers with clear proactive technical guidance and expertise across all our products - Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations - Proactively identify opportunities for expansion for existing customers - Promote retention by capturing and communicating gaps in product or features - Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices - The role requires 20-50% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates. Role Requirements - 8+ years of prior post-sales customer relationship management - Deep understanding of how the internet works and the desire to expand that knowledge. For example: - Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP - Reverse and forward proxies and the applications of both - Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust - Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3 - Enjoying the adventure of troubleshooting and solving technical problems - Understanding why Cloudflare plays an increasingly important role on today's internet - Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills - Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends. - Ability to manage a project, work to deadlines, and prioritize between competing demands - Fluent in English and Swedish. Nice-to-Have Skills - Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: - Present Snowflake technology and vision to executives and technical contributors at prospects and customers - Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation - Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. - Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing ON DAY ONE WE WILL EXPECT YOU TO HAVE: - 5-7+ years of industry experience with a minimum of 5 years within a pre-sales environment - Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - 5+ years of experience building and deploying machine learning and generative AI solutions in the cloud. - Possesses a proactive curiosity for the AI landscape, striving to be a visionary and technical thought partner for customers navigating the space. - A proven ability to leverage AI code generation tools to accelerate productivity and efficiency. - Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies. For example, Data Lake, Data Mesh, Data Fabric - Hands-on expertise with SQL,SQL analytics, and Python. - Ability to connect a customer’s specific business problems and Snowflake’s solutions - Ability to do deep discovery of customer’s architecture framework and connect those with Snowflake Data Architecture. - University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred. Masters in DataScience or Business Administration is a plus. - Experience with GSIs (EY, Deloitte, Accenture, etc), would be beneficial, but not required - Expect approximately 30% travel ABOUT OUR TEAM Our Solution Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: - This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $220,000 - $288,750. The estimated base salary for this role is $165,000 - $216,562. - Additionally, this role is eligible to participate in Snowflake’s equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: - Present Snowflake technology and vision to executives and technical contributors at prospects and customers - Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation - Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. - Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing ON DAY ONE WE WILL EXPECT YOU TO HAVE: - 10+ years of industry experience with a minimum of 5 years within a pre-sales environment - Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - 5+ years of experience building and deploying machine learning and generative AI solutions in the cloud. - Possesses a proactive curiosity for the AI landscape, striving to be a visionary and technical thought partner for customers navigating the space. - A proven ability to leverage AI code generation tools to accelerate productivity and efficiency. - Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies. For example, Data Lake, Data Mesh, Data Fabric - Hands-on expertise with SQL,SQL analytics, and Python. - Ability to connect a customer’s specific business problems and Snowflake’s solutions - Ability to do deep discovery of customer’s architecture framework and connect those with Snowflake Data Architecture. - University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred. Masters in DataScience or Business Administration is a plus. - Experience with GSIs (EY, Deloitte, Accenture, etc), would be beneficial, but not required - Expect approximately 30% travel ABOUT OUR TEAM Our Solution Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

• Contribute to Demo Platform and support demo assets for pre-sales team • Collaborate with Product Managers to define and design new features • Automate Salesforce configuration using APIs • Test and examine configuration and code