• Debug and troubleshoot incidents with Sonatype products and solutions • Reproduce defects and file actionable issues for product engineering • Replicate customer deployment environments for testing (docker, AWS, Azure, Kubernetes, and more) • Represent Technical Support and customer interests in Engineering and Product Management discussions • Assist product management in developing and prioritizing enhancement lists • Summarize, communicate, and escalate customer experiences to management • Contribute to and maintain our Knowledge Base • Contribute to our diagnostic tools and utilities, and create new ones • Respond to customer inquiries via support cases, email, chat, and phone

At Weave (NASDAQ: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 40,000+ customers and growing, Weave’s all-in-one platform supports every interaction—from scheduling and payments to communication and reviews—making it easier for healthcare professionals to focus on what matters most: patient care. As a Staff Backend Engineer, you'll join a high-trust, high-impact team helping to shape the future of healthcare technology. You’ll work in a deeply collaborative environment, partnering with teammates across the U.S. and India to design and deliver resilient, scalable backend systems that power critical features in our platform. This isn’t just about building APIs—you’ll influence architecture, drive outcomes, and improve how 40K+ healthcare practices operate day-to-day. You’ll thrive here if you care deeply about customers, lead with curiosity, and live by our core values: Think creatively. Stay hungry. Do the right thing. Care more. The customer is everything. If you're excited about transforming healthcare with purpose-driven work and smart teammates by your side, we'd love to meet you. - This position will be available remotely with an opportunity to work in office if located near the Lehi, UT Headquarters. - Reports to: Engineering Manager What You Will Own - Architect & Lead: Design, build, and maintain scalable, high-performance backend services using Go (GoLang) microservices in a cloud-native environment. - Solve Complex Challenges: Address large, open-ended engineering problems such as reducing operational costs, optimizing system performance, and improving payment processing efficiency. - Drive Multi-Team & Multi-Quarter Initiatives: Lead large, strategic engineering projects that impact multiple teams and require deep expertise in distributed systems, API design, and database optimization. - Improve System Reliability & Scalability: Ensure our payment systems are resilient, highly available, and fault-tolerant, leveraging best practices in cloud infrastructure, monitoring, and alerting. - Optimization & Performance: Identify inefficiencies in our systems, propose solutions, and execute cost-saving and performance-enhancing initiatives in collaboration with engineering leadership. - Foster Engineering Excellence: Mentor and coach engineers across multiple teams, sharing best practices and driving improvements in code quality, testing, and deployment. - Lead Migrations & Technical Transitions: Spearhead critical system migrations, ensuring smooth rollouts with incremental adoption, rollback strategies, and clear communication across teams. - Collaborate & Align Stakeholders: Work closely with product, infrastructure, and security teams to align technical strategies with business objectives and ensure smooth execution. - Ensure Operational Readiness: Define monitoring, alerting, and incident response strategies to maintain system stability and performance. - Champion Technical Strategy: Provide thought leadership on backend architecture, microservices best practices, and emerging technologies. What You Will Need to Accomplish the Job - 10+ years of backend engineering experience, with deep expertise in Go (GoLang), Java, Python, Ruby, C#, or similar languages. - Strong experience designing and building scalable, distributed systems with microservices architecture. - Proficiency in inter-service communication protocols (REST, gRPC, protobufs, message queues like NSQ, Kafka, or similar). - Expertise in relational databases (PostgreSQL, MySQL, etc.) and optimization strategies. - Strong experience in cloud environments (GCP preferred, AWS/Azure acceptable). - Deep understanding of containerization, Kubernetes, CI/CD pipelines, and infrastructure as code (Terraform, Helm, etc.). - Demonstrated ability to drive large-scale projects across multiple teams with clear communication, stakeholder alignment, and strategic decision-making. - Experience leading technical migrations, ensuring smooth transitions with minimal disruption. - Strong analytical skills with a data-driven approach to problem-solving and decision-making. - Passion for mentoring and developing engineering talent within and across teams. What Will Make Us Love You - Experience with building and architecting systems around integrated Payments solutions (e.g. Stripe, Braintree, etc.), or with other fintech and financial systems - Knowledge of payments industry - Deploying into a public cloud service (especially GCP) - Experience with protobufs/gRPC - Solid understanding of distributed systems and building scalable/redundant service - Experience with breaking up monolithic applications into microservices - Experience with service monitoring, metrics, alerting, log aggregation, and tracing - Experience with functional/acceptance testing At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

• Lead architecture and technical design for major features in Hello Rasa — the developer playground that gives engineers a fast, code-first path into building production-grade AI agents with CALM • Drive product discovery alongside PMs and Designers — proactively identifying problems and shaping solutions before they're handed to you • Make decisions under ambiguity: break down complex, uncertain projects into clear milestones and move the team forward without waiting for perfect requirements • Set the standard for code quality through rigorous code reviews, sharp documentation, and a sustained commitment to engineering excellence • Navigate and improve our tech stack: Python 3, Fly.io, Redis, RabbitMQ, Postgres, GitHub Actions, AWS, Kubernetes, and related frameworks • Balance pragmatism and correctness: solve user problems without over-engineering; know when to optimize and when to ship

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: - Business Insider named us an “enterprise startup to bet your career on” - Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to: - Building new products inside the company. - Develop new code with Rust, and deal with existing Go/Ruby code - Create PoC in the new areas and drive them to production or drop them away. Requirements Qualifications / Experience / Technical Skills - Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.) - Knowledge of basic data structures and algorithms, multiprocessing, memory management. - Experience developing high-performance asynchronous applications with Rust (preferably tokio). - Good understanding of network protocols and stacks. - Good understanding of DB technologies: classic databases and modern no-SQL. - Basic knowledge of DevOps practices and tools - Understanding of Linux environment - Golang/Ruby knowledge is a plus - Experience working with WASM is a plus - Open Source contributions is a plus Soft Skills / Personal Characteristics - Readiness to work remotely with teams distributed across the world and timezones - Spoken English (at the level enough to pass the technical interview and later work with colleagues) - Being a result-oriented problem solver. - Prefers coming up with proposals in problematic areas, rather than being passive. - Being open to new technologies and switching between projects. - Readiness to travel for business (REQ ID: 2682)