Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Customer Service Representative Paid Training Equipment Provided Full-time with Full Benefits Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying. Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best!   Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $16.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally. About the Role Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Accurately document enrollment requests, status changes, complaints, and grievances Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge, empathy, and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background and drug screening required. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Remote44# Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00/h Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Descripción Representante de Servicio al Cliente telefónico enfocado en las solicitudes de nuestros clientes con respecto a: Cobranzas, cotizaciones, envíos, entregas, procesos de exportación e importación, aclaraciones de facturación, investigaciones de pérdidas o daños e información general. Debe tener disponibilidad para trabajar de martes a sábado en turnos rotativos desde la 1:00 a. m. hasta la 1:00 p. m. (TELETRABAJO 100%) Requisitos: - Experiencia previa en áreas de servicio al cliente - Horario de trabajo: Martes a sábado entre la 1:00 am y la 1:00 pm (Turnos rotativos) - Medellín y Area metropolitana 44 horas semanales Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

• Act as the primary point of contact for members at the start of their journey, providing proactive outreach to guide them through the online onboarding process until they are successfully placed in care. • Facilitate the successful booking of the initial evaluation appointment, ensuring members are matched and scheduled with the appropriate clinical provider. • Communicate insurance eligibility information to members, helping them understand their coverage and financial responsibility early in the process. • Serve as the first line of defense for members experiencing tech issues during account setup, portal navigation, or digital form completion. • Identify and address common questions or barriers to care with empathy and urgency, ensuring no member "drops off" during the enrollment phase. • Operate within Zendesk and other internal platforms to document member interactions and investigate tiered escalation needs. • Work closely with the clinical and billing teams to resolve complex onboarding hurdles and help create documentation for a "frictionless" entry experience.

Role Description As a member of the Services & Solutions Team, this role plays a key part in the delivery of Technical Solutions in the Americas. It supports regional and global objectives to establish RS as the first-choice technical destination for customers and strategic supplier partners, while liaising closely with adjacent Solutions teams across Custom Order Solutions, Procurement Solutions, and Supply Solutions. Our customers include industrial manufacturing plants, machine builders, & system integrators. Technical Solutions supports our customers throughout the lifecycle of their projects, with both self-help and live support. Our services range from basic product selection to consultation and design. Through close collaboration with Product and Supplier Management, the team also contributes to stronger supplier relationships by establishing confidence in RS’s technical competence and solution capability. Responsibilities - Product applications & support - Provide product specific answers to questions escalated to Technical Support through a variety of channels including the ticketing system, customer support, phone, email, chat, etc. - Product selection based on specifications - Competitive cross-reference - Product questions - For pneumatic and mechanical components, perform sizing calculations using digital sizing tools and/or Excel. - Seek to understand the customer’s application and investigate opportunities to provide a solution rather than a single part - Ensure support cases are properly documented in the Service Desk applications - KPIs, Continuous Improvement, & Operational Efficiency - Monitor personal performance metrics including case volumes, SLA, revenue attribution, and customer engagement. Focus on continuous improvement. - Assist with the development & adoption of tools that improve operational efficiency - Identify & document self-help resources that can be utilized by salespeople & customers - Training & Development - Participate in a training & development program, including basic and advanced supplier training - Assist with training sales teams and other personnel. - Collaboration: Region / Group / Cross-department - Collaborate with Technical Product Support Specialists, Application Engineers, Customer Service teams, Product & Supplier Management, & sales teams to ensure customer satisfaction - Collaborate with global peer teams on customer issues & best practices - Job may require infrequent travel for meetings & training (less than 5%) Qualifications - Two-year technical or 4-year college degree preferred, or 5+ years equivalent industry work experience related technical or sales position - Knowledge of selecting & sizing fluid power components, including components of cylinders, valves, air preparation, fittings, and accessories - Familiar with calculations for cylinder force, cylinder air consumption, cylinder speed, flow - Knowledge of mechanical motion components including servo motors, gearboxes, encoders, pulleys & belts, chains & sprockets, bearings, couplings, etc. - Familiar with how to size and select components based on technical application requirements - Ability to read pneumatic & mechanical schematics - Familiar with industrial electrical controls & electronic components - Intermediate level mathematical skills including the use of formulas and performing calculations - Ability to understand customer needs, research answers, and present a solution that is best for the customer and RS - Passionate about helping customers find solutions to their challenges - Strong interpersonal, written, & verbal communication skills - Proficient with Microsoft Office applications (Word, Excel, Outlook, Teams, etc) Desirable Skills & Experience - Experience selecting & applying technical products in RS’s line card including pneumatics, mechanical transmission, automation & control, board-level electronics, connectors, power products, test & measurement, etc - Prior experience in technical sales, industrial distribution, or application engineering - Prior hands-on experience with pneumatic & mechanical motion components in a maintenance role - Ability to read pneumatic & mechanical schematics Equal Employment Opportunity RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.