• Managing and enabling a portfolio of reseller and referral partners once they’ve signed • Delivering partner onboarding and ongoing enablement so partners understand the platform, value proposition, and commercial model • Acting as the primary point of contact for partners, supporting adoption, customer delivery, and renewals • Supporting partners through the full lifecycle — from onboarding through to long‑term success and retention • Building trusted, long‑term relationships with partners through regular check‑ins, training, and joint planning • Identifying opportunities for account collaboration and partner‑sourced or partner‑influenced revenue • Working cross‑functionally with Sales, Customer Success, and Marketing to continuously improve the partner experience • Gathering partner feedback to help shape and evolve the partner programme

About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: - a commitment to personal development, - guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, - excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, - team building events, team lunches/ happy hours, and other company wide events - a supportive, caring environment dedicated to continuous learning and growth. Ylopo is looking for an ambitious, detail-oriented team member to join our Client Success Team as an Entry-Level Client Success Manager (internally known as a Ylopo Success Manager). This role is a great fit for recent grads who are ready to launch a meaningful career helping clients succeed, learning the ins and outs of digital marketing and SaaS along the way. This role is ideal for someone who thrives in a fast-paced environment, excels at problem-solving, and is passionate about helping clients see continued success with our platform, without the structure of a dedicated book of business. Team members well-suited to this role will have a track record of being detail-oriented, client-focused, and providing exceptional service, both internally and externally within an organization. They will have excellent communication skills, both through email/tickets and over the phone or Zoom video. Candidates do not have to have prior experience working at software or marketing companies, but should be willing to learn the intricacies of the Ylopo product and understand how to guide clients through setup to use the product effectively. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, organized, patient, positive, and thoughtful. Requirements: - Undergraduate degree preferred, preferably in business or communications - Previous experience in a support or customer service role - Professional manner - Consistent work habits and a strong work ethic - Strong organizational skills and attention to detail - Ability to multitask and work independently toward deadlines - Strong project coordination skills - Strong written and verbal communication skills, ability to work well in a small group setting - Positive demeanor, trustworthy character - Ability to take the initiative and see projects and tasks through to completion - Ability to understand and convey detailed information about our services and systems - Understanding of real estate and the real estate profession is a plus, but not necessary Responsibilities: - Meet with clients 1:1 to provide support, training, product knowledge, account reviews, and more - Manage retention efforts for clients who have placed cancellation or are showing indicators of being at-risk - Deliver a warm and well-documented handoff to internal departments like marketing, client growth, or website development - Act as an advocate for the client's needs - Speak confidently and professionally with clients - Work with the utmost urgency to work through client issues - Maintain accurate documentation of client interaction (e.g., logging activity in Salesforce and internal systems, timely and correctly) KPIs: - NRR - Case total resolution time - Case response time - NPS Compensation: - New hires: $50-55K - Bonus: 25% of base salary OTE Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

• Serve as the secondary point of contact for an assigned portfolio of government and public‑sector clients, delivering exceptional service, strategic guidance, and ongoing support to ensure long-term success and retention. • Provide comprehensive asset processing onsite to ensure clients are confident and effectively using the GovDeals auction marketplace. • Drive increased client utilization and performance through scheduled outreach, and consultative recommendations that help clients maximize auction outcomes and revenue. • Collaborate closely with Territory Sales Representatives to support new client acquisition, strengthen existing relationships, and proactively defend accounts against competitive threats. • Deliver hands-on, in-field client support, including asset cataloging, gathering detailed descriptions, and photographing items across a variety of indoor and outdoor environments and weather conditions. • Monitor and review client auction listings to ensure high-quality asset presentation, compliance with best practices, and adherence to sound auction standards that protect both client interests and the GovDeals brand. • Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth. • Present to prospective clients as needed, clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency, efficiency, and revenue generation for public agencies. • Act as a professional ambassador for GovDeals, consistently demonstrating integrity, responsiveness, and expertise when interacting with government entities and the public sector. • Other duties as assigned.

Role Description We are seeking a Manager, Customer & Category Management to support our Sales organization, serving as the primary point of contact for our Publix business. This role is responsible for driving customer performance, achieving revenue and margin targets, delivering forecast accuracy, and executing customer-specific strategies that support business growth. In this role, you will partner closely with cross-functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver strong results and enhance customer satisfaction. This position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success in a dynamic retail environment. You’ll add value to this role by performing various functions including, but not limited to: - Maintain strong customer relationships and serve as the primary TreeHouse Foods point of contact for Publix - Deliver communications to customers and manage expectations and responses - Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams - Provide insights and recommendations to business units based on customer feedback and performance analysis - Execute customer-specific selling strategies and pricing initiatives - Represent the customer internally to identify and develop short and long term business opportunities - Deliver forecast accuracy and support demand planning activities - Lead special projects and initiatives as needed - Develop and manage customer annual operating plans in partnership with Commercial Finance - Collaborate with cross-functional teams to manage allocations and improve service levels - Monitor customer performance and identify white space opportunities to drive growth and address product gaps Qualifications - Bachelor’s degree in Business, Finance, or related field required - Minimum of five (5) years of progressive experience in consumer-packaged goods sales with increasing scope and responsibility - Experience supporting Publix or similar retail grocery customers required - Strong communication and relationship building skills with the ability to influence internal and external stakeholders - Strong analytical skills with the ability to leverage data to drive product and pricing strategies - Solid financial acumen with understanding of profit and loss and trade funding management - Proficiency in Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required - Experience with systems such as Circana, business intelligence tools, SAP, and SharePoint preferred - Strong organizational and problem-solving skills with the ability to manage multiple priorities and drive results Benefits - Competitive compensation and benefits program with no waiting period – you’re eligible from your first day! - 401(k) program with 5% employer match and 100% vesting as soon as you enroll. - Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). - Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way. - An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. - Access to our wellness and employee assistance programs. Company Description TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.