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AWS Connect Engineer I

EngineerEngineerFull TimeRemoteMid LevelTeam 10,001+Since 1937H1B No SponsorCompany SiteLinkedIn

Location

Nevada

Posted

94 days ago

Salary

0

Seniority

Mid Level

Job Description

AWS Connect Engineer I

Caesars Entertainment

• Act as a Company Technical SME on AWS Connect & AWS Bedrock. • Be a community Leader in the wider Caesars engineering community (i.e., Lodging Management Systems, IT Ops, Cyber Security, etc.) in product development and support of production systems. • Respond to system outages and participate in root cause analysis which may include having to work off hours when necessary. • Submit Change/Incident Management Tickets, coordinate & obtain approvals. • Collaborate with various teams and vendors to ensure appropriate configurations for application architecture (networking/firewall/security/etc). • Ability to design, code, and test projects. • Demonstrate problem-solving skills by defining and presenting programmatic system solutions for identified programming issues. • Perform code review for others, in increasing levels of complexity. • Document activities from design to completion to assist future analysts in understanding work solutions. • Participate in testing of projects within confines of current systems. • Develop automated tests to cover internal system acceptance testing, ensuring delivery of well-tested system enhancements, and further ensuring systems meet business requirements. • Create and maintain solution documentation (architecture diagrams, operating procedures, etc). • Support and improve efficiency and effectiveness of tools (CI/CD pipeline, automated testing, automation, and release). • Monitor and manage system performance and ensure the highest level of availability and security. • Participate in business continuity and disaster recovery planning. • Ensuring that systems are safe and secure against cybersecurity threats. • Troubleshoot incidents reported by end-users, escalating where necessary to schedule system changes, and discussing resolutions with end-users to arrive at a permanent solution. • Keep abreast of current technology in both hardware and software to recommend business solutions that fit system constraints, meet user needs, and match the company's strategic outlook. • Develop and maintain well written and oral communication skills. • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules. • AWS Connect configuration changes. • AWS Bedrock configuration and development/feature enhancements.

Job Requirements

  • 1-3 years’ experience working with AWS products or a similar technology.
  • 1-3 years of software development experience
  • AWS Connect or AWS Bedrock Certifications Preferred
  • Must be competent in all aspects of programming and design with minimal direction.
  • Experience working and designing application architecture with a wide variety of third-party platforms, frameworks, and libraries.
  • Experience with AWS Cloud Technologies.
  • Version Control Systems (Git, SVN a plus).
  • Excellent problem-solving and troubleshooting skills.
  • Process-oriented with great documentation skills.
  • Knowledge of best practices and IT operations in an always-up, always-available service.
  • Experience with and ability to work with other IT departments, including but not limited to Infrastructure and Cybersecurity.
  • Experience working with remote teams across multiple time zones.
  • Experience with Agile principles and frameworks.
  • Able to foster open communication, while collaborating with others.
  • Views critical feedback as a ‘gift’, an opportunity for improvement.
  • KNOWLEDGE AND EXPERIENCE**
  • AWS Connect & overall AWS Experience Preferred.
  • AWS Bedrock Experience Preferred.
  • REST APIs
  • Java/JavaScript
  • SQL/MSSQL
  • JSON
  • Strong AWS product knowledge
  • AWS Certifications Preferred
  • Must have a proactive attitude to platform enhancements.
  • Excellent relationship-building skills and ability to work and communicate with stakeholders at all levels.
  • Translating requirements into technical solutions and creating technical documentation.
  • Experience migrating and implementing AWS changes.

Benefits

  • At Caesars Entertainment, Inc., our Team Members create the extraordinary.
  • The company is committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework.

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