• Develop processes and applications on the ServiceNow platform that will provide operational benefit and efficiencies to further the strategies the Company • Design and develop workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies • Write functional requirements, develop test plans and address production issues • Customize ServiceNow applications and facilitate rollout of both new applications and application customizations • Perform system testing on production changes to ensure accuracy of processing prior to implementing changes in production environment • Design, Implement, Maintain performance measurement systems to monitor and analyze trends associated with ITSM processes and service performance to ensure overall compliance • Research, review and analyze the effectiveness and efficiency of processes and develop strategies for enhancing these processes in accordance with ITIL best practices and platform capabilities to enable continuous improvement • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

This is a REMOTE position Key Responsibilities: - Manage and Configure Project Portfolio Management (PPM) and SPM within ServiceNow - Support the implementation of portfolio prioritization frameworks and project management processes. - Develop, maintain, and update project schedules within ServiceNow SPM / PPM. Define and manage project timelines, milestones, dependencies, tasks, etc.. - Assist PMO team in planning project phases and aligning schedules with portfolio priorities. - Monitor schedule changes and update project plans accordingly. - Implement best practices for project lifecycle management. - Support configuration and use of ServiceNow Strategic Portfolio Management modules. - Maintain project records, tasks, and milestones within the ServiceNow platform. - Ensure scheduling data is accurate and aligned with organizational project governance standards. - Generate reports and dashboards to support project health tracking and portfolio oversight. Provide updates to PMO leadership on project schedule performance, risks, and dependencies. - Work closely with Project Managers, PMO staff, and technical teams to maintain accurate project schedules. - Support project meetings, status updates, and schedule reviews. - Communicate schedule risks and potential impacts to stakeholders. Required Qualifications: - US Citizen eligible for DoD Secret Clearance - 5-7 years of overall ServiceNow experience providing strategic portfolio and project management support. - Expertise in ServiceNow SPM and PPM modules. - Excellent Oral and Written skills. - ServiceNow Certified System Administrator (CSA). ServiceNow SPM / PPM certification. - Knowledge of Agile project methodologies. Desired Qualifications: - Experience in a Federal/DoD environment Required Education: Bachelor’s degree in Computer Science, Information Systems or related technical field. Our Company Overview Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

This is a REMOTE position Responsibilities include: - Develop and maintain portfolio dashboards and executive reports. - Deliver portfolio insights to PMO leadership and executive stakeholders. - Support the establishment and enforcement of PMO governance frameworks. Identify opportunities to improve demand intake and portfolio management processes. Develop and document standard operating procedures and portfolio workflows. Provide recommendations for improving project intake, evaluation, and prioritization processes. - Support the demand review meetings and portfolio governance discussions. - Ensure stakeholder alignment on portfolio priorities and investment decisions. - Assist PMO with portfolio prioritization and roadmap planning. Demand Management - Manage and maintain the ServiceNow Demand Management process including demand intake, evaluation, and prioritization. - Facilitate the demand lifecycle from submission through approval and project conversion. - Collaborate with business stakeholders to capture demand requirements and ensure proper documentation. - Support scoring models and prioritization frameworks to evaluate proposed initiatives. - Monitor and track demand pipelines to ensure alignment with strategic objectives. - Provide analysis on demand trends, backlog, and investment alignment. Portfolio Management - Support portfolio planning, governance, and investment oversight using ServiceNow SPM. - Maintain portfolio structures including: - Programs - Projects - Strategic initiatives - Investment categories - Provide portfolio-level analysis including: - Portfolio health \ - Investment performance - Strategic alignment - Portfolio capacity Required Qualifications: - US Citizen eligible for DoD Secret Clearance - 8+ years of experience in project portfolio management, demand management, or PMO operations. - 6+ years of experience working with ServiceNow SPM / PPM modules. - Experience supporting demand intake, prioritization frameworks, and portfolio governance processes. - Strong understanding of portfolio management, project lifecycle management, and investment planning. - Strong analytical, organizational, and stakeholder communication skills. - ServiceNow Certified System Administrator (CSA). ServiceNow Strategic Portfolio Management (SPM) certification. - Experience with Agile, SAFe, or hybrid project delivery frameworks. Desired Qualifications: - Experience in a Federal/DoD environment Required Education: Bachelor’s degree in Computer Science, Information Systems or related technical field. Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

• Lead the development, configuration, integration, and operational support of ServiceNow IRM, GRC, and TPRM modules • Collaborate with Risk and business stakeholders to refine and prioritize new demand • Own the backlog and oversee the full development lifecycle for user stories • Guide developers on platform standards and leading coding practices • Stay current on ServiceNow release features; assess impact and review enablement plans with stakeholders • Triage, investigate, and resolve issues in alignment with enterprise SLAs.