SouthState Bank

Role Description This position is responsible for, but not limited to, assisting in the performing community association account services functions. These include planning inputs, reporting inputs, quota setting and management, and service process optimization. Essential Functions - Coordinates account services: opening/closing/rate change and otherwise account maintenance processes used within the sales organization for large and top designated relationships or as otherwise needed. - Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the service organization’s account servicing efforts; as needed, coordinates service activities with other association banking functions. - Works to ensure all sales organization objectives are assigned in a timely fashion. - Proactively identifies opportunities for sales and or service process improvement. Works closely with Association Banking Account Service Manager to inspect service process quality and prioritize opportunities for improvement. - Assists sales management in understanding process bottlenecks and inconsistencies in the service team. Facilitates an organization of continuous process improvement. - Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the service team’s technology investments. - Participates in training and cross-training delivery to other teammates. - Provides input to senior leadership in the development and administration of service incentive compensation programs. - Builds peer support and strong internal-company relationships with other key management personnel. - Ensures that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with. - Assists with all bank auditing procedures and attestation efforts. - Assists with reporting or adhoc analysis for the association banking division. - Attendance in a regular service call to keep the team updated on bank initiatives, policies, and in general keeping of team culture. - Assists with onboarding new clients and helps clients with their software conversions and participates in critical path method tracking project scheduling. - Coordinates with Treasury Management for shared products/solutions as necessary. - Involved in performing marketing endeavors/efforts. - Continuously updates skills by participating in professional training. - Seeks opportunities to improve skills through cross-training offered by the Bank. - All other tasks, responsibilities or duties, as directed by management. Qualifications - Education: Four Year College Degree, Masters preferred, or comparable. - Experience: 2+ years of business banking customer support, or 2+ years’ experience in the Community Association Management industry. - Knowledge, Skills, and Abilities: Knowledge of community association banking account management, strong computer skills, outstanding customer service skillsets, working in a team orientation. Requirements - Must be able to prepare documents and compose business letters and memorandums. - Must have strong communication skills characterized by excellent writing and speaking skills. - Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department. - Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank. - Must have good knowledge of business English, including spelling and punctuation. - Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers. - Must be well-organized, accurate, and attentive to detail. - Must be cooperative and willing to assist coworkers and customers on a regular basis. - Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others. - Must possess excellent multi-tasking skills and be able to function well under pressure. - Must be able to remain composed under pressure and respond to customer and coworker concerns regularly. - Must have a keen eye for detail and follow instructions to the letter. - Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times. Benefits - Required annual compliance training. - Continuing education for certification requirements. Physical Demands/Work Environment - Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday. - Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift. - Must be able to walk frequently throughout the day. - Must be able to hear and communicate with coworkers and customers throughout the day. - May need to lift up to 25 pounds one to two times a day to perform job. - Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes. - Must demonstrate excellent interpersonal skills with customers and coworkers. - Must be willing to function as a team member. Travel This position requires less than 25% travel.

Role Description The Online Account Specialist I will be responsible for servicing our customers through the digital account opening channel and executing on the digital strategy for the company as it relates to online account standards and goals. This position can sit remotely in one of these states: FL, GA, AL, VA, SC, NC, TX, CO. - Review, evaluate, and process consumer applications submitted through the online account opening platform, including checking, savings, money market, certificates of deposit, HSA, and future products. - Determine approval or denial of pending applications in accordance with established bank policies, risk standards, regulatory requirements, and service level expectations. - Perform quality control reviews to ensure applications are completed accurately and in compliance with applicable regulations, internal policies, fraud prevention standards, and KYC/CIP requirements. - Provide support to customers, prospects, and internal team members regarding online deposit account opening through phone, email, and chat communications, while delivering accurate product and service information. - Maintain working knowledge of consumer and business deposit products, services, pricing, features, benefits, and applicable regulations, and participate in cross-training to support operational effectiveness. - Identify and recommend improvements to processes, procedures, policies, and fraud prevention practices to enhance the customer experience, reduce operational issues, and support digital channel adoption. - Provide operational support and maintenance for online account opening applications, including root cause analysis, testing, and support for system upgrades, enhancements, and new functionality. - Collaborate with cross-functional teams through initiatives, training, and communications that improve operational efficiency, customer experience, and digital channel performance. - Attend and actively participate in meetings to support communication, team collaboration, information sharing, problem-solving, and continuous improvement efforts. - Perform additional duties and participate in special projects as assigned in support of compliance, legal, risk, product, platform, and operational objectives. - Take ownership of all tasks and challenges encountered in the operation of the assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications - High School diploma or equivalent. - 2-3 years of banking experience. - New Account Opening experience preferred. - Understanding of banking products and services, including consumer and business. - Excellent communication, organizational, and teamwork skills are essential. - Experience and intuitiveness in utilizing digital services. Requirements - Proficiency in Windows-based PC skills (Microsoft Office) is required. - Ability to self-manage, multi-task, prioritize, and effectively process diverse workloads concurrently. - Strong decision-making skills with a balanced decision-making approach. - Detail-oriented and customer service focused. Physical Demands and Work Environment - Ability to communicate in person, on the phone, and through electronic channels. - Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. - Ability to sit, walk, and/or stand for extended periods of time. - Ability to bend and reach. - For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). - Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description The Cash Services Specialist is responsible for taking ownership of all tasks and challenges encountered in the operation of their assigned position. This role involves: - Providing technical and managerial support for cash-related services for ATM, Branch, commercial customers, and cash service providers. - Managing cash, transportation efficiencies, and cash optimization across the bank’s footprint. - Monitoring vault levels to ensure optimal inventory while minimizing cross-shipping exposure. - Ensuring all cash vendor vaults are balanced and discrepancies are investigated and resolved immediately. - Staying apprised of new and emerging technologies across applicable product lines. - Supporting the development and documentation of internal processes, policies, workflows, and project execution. Qualifications - Bachelor’s degree in Business or equivalent work experience required. - Two years of banking experience with a preferred focus in cash management, ATM balancing, and general ledger reconcilement. - Two years’ experience with Microsoft Office applications, specifically Excel. - Experience in managing projects. - Advanced analytical skills along with strong problem-solving and root cause analysis skills. - Vendor management experience. Requirements - Knowledge of managing ATM and Branch cash flow, including vault inventory, cash orders, and shipments. - Strong analytical, organizational, problem-solving, time management, and sound judgment skills. - Excellent written and verbal communication skills appropriate for interaction with senior management. - Ability to manage multiple high-priority tasks and shift priorities in a fast-paced environment. - Must ensure compliance with SOX, Audit, and OCC regulations and controls. Benefits - Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Work Environment - This position may be remote or located in a cubicle environment that requires professional behavior. - Telecommuting roles must have a secure home office environment free from background noise and distractions. - A reliable private internet connection that is not supplied by cellular data is required. Travel - This position may require minimal travel.

Role Description The Mortgage Processing Regional Manager is responsible for leading and optimizing mortgage processing operations across multiple markets. This role drives performance, efficiency, and accountability to ensure files move seamlessly from application to underwriting readiness to closing while delivering a high-quality customer experience. - Lead and manage processing teams, setting clear expectations, performance standards, and accountability. - Drive cycle times, productivity, pull-through, and overall processing performance. - Align staffing, pipelines, and capacity with production volume to eliminate bottlenecks and delays. - Partner closely with Sales to ensure strong communication, alignment, and issue resolution. - Standardize workflows, improve processes, and leverage technology to increase efficiency and scalability. - Develop team members and leaders through coaching, engagement, and talent management. - Ensure compliance with company policies, investor guidelines, and quality standards. Requirements - In accordance with Colorado law: Colorado pay for this position is anticipated to be between $68,101.00 - $108,784.00, actual offers to be determined based on applicant’s skills, experience and education. - While the anticipated deadline for the job posting is 06-25-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits - Equal Opportunity Employer, including disabled/veterans. Company Description The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Role Description The Treasury Management Product Specialist is responsible for supporting the Treasury Management Sales Officers as a product expert and consultative business partner. Key responsibilities include: - Product support of the organization’s most complex treasury product offerings. - Identifying, building, and leading strategic discussions with clients’ IT, A/P, and A/R departments. - Structuring holistic solutions for clients, including accounts/liquidity structures, Payables and Receivables optimization, systems and connectivity, bank relationship management, working capital, and centralization strategies. - Consulting with clients on payments, receipts, and reporting services, as well as data transmission protocols. - Working closely with business partners to define strategies for technical solutions and develop functional designs. Qualifications - Bachelor’s degree in business, finance, marketing, or related fields; or equivalent experience. Graduate degree preferred. - CCM or CTP certification preferred. - 7-10 years banking experience. - Five years’ experience in product and/or project management. - Demonstrated leadership experience with cross-functional teams. - Experience writing business and product requirements. - Extensive knowledge of Treasury Management products, services, procedures, and practices. - Extensive knowledge of bank operating systems and commercial banking practices. - Knowledge of product development, pricing, implementation, and strategic analysis. - Current knowledge of treasury/payment systems compliance requirements. - Proven ability to understand complex business and technical concepts. - Strong analytical and creative problem-solving skills. - Excellent written/oral communications skills. - Ability to manage multiple detailed work assignments with a high degree of accuracy. - Excellent understanding of technology. Requirements - Guides the Treasury Management Sales Officers in needs-based discovery consultations. - Directs new Lockbox client implementations and ongoing support. - Identifies new lockbox client opportunities for additional revenue. - Manages Lockbox billing and invoicing. - Spearheads training of Lockbox services, modifying training to fit client needs. - Reviews, identifies, and processes necessary Lockbox adjustments for clients. - Serves as the primary point of contact with Lockbox providers. - Guides clients and team members with new Cash Vault implementations. - Works independently to complete custom cash vault setups. - Supports cash vault clients with questions or maintenance requests. - Produces and distributes quarterly P Card Performance reports. - Facilitates and attends P Card sales calls as appropriate. - Onboards clients with the setup of the courier service. - Creates monthly courier reports and branch billing. - Identifies new opportunities or solutions independently. - Partners with Sales and Bankers to identify revenue opportunities. - Facilitates cross-functional coordination and communication. - Accepts other duties as assigned. Benefits - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - This position is located in a private office. - Telecommuting roles must have a secure home office environment free from distractions. - Reliable private internet connection is required, preferably cable or fiber. Travel - Travel may be required to attend meetings as needed.

Role Description The Cybersecurity Analyst is responsible for taking ownership of all tasks and challenges encountered in the operation of their assigned position. Cybersecurity Analysts (CSA) are utilized across multiple teams within Cybersecurity Operations and have distinct roles within their team. In general, a Cybersecurity Analyst is responsible for the collection, analysis, validation, monitoring, and response to cybersecurity intelligence and events. The CSA I performs day-to-day operational tasks by analyzing and responding to security events logged and correlated by the SIEM or other security platform. A successful CSA I will have a strong understanding of: - Attack vectors present in the environment - The cyber kill chain - How a threat actor would leverage those factors to perform a successful attack The CSA I position requires initiative, accountability, and ownership of tasks presented, leveraging knowledge and utilizing technical resources and other team members to drive success. Qualifications - Associate Degree (or equivalent work experience) from a regionally accredited institution in Information Security, computer science, mathematics, engineering, or a closely related field. - Two (2) or more years of direct Cybersecurity experience preferably as a cybersecurity analyst or similar role performing analysis and response to cybersecurity events at a financial institution. - One or more of the following (or similar) certifications preferred: - Global Information Assurance Certification (GIAC) Certifications (e.g., GIAC Security Essentials (GSEC), GIAC Certified Incident Handler (GCIH), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Intrusion Analyst (GCIA), GIAC Security Operations Certified (GSOC), GIAC Certified Enterprise Defender (GCED), GIAC Certified Detection Analyst (GCDA)) - CompTIA Certifications (e.g., Security+, CySA+) - A strong security mindset, understanding of financial sector regulatory requirements and security best practices. - Other certificates and professional credentials with cybersecurity relevance will be considered. Requirements - Ensures compliance with all bank policies and procedures as well as state, federal, and regulatory requirements. - Be fully aware of the enterprise’s security goals as established by its stated policies, procedures, and guidelines and actively work towards upholding those goals. - Monitor all in-place security solutions for efficient and appropriate operations. - Review logs and reports of all in-place devices and interpret the implications of that activity to devise plans for appropriate resolution. - Participate in investigation and resolution of anomalous activity. - Serve as a first responder and assist with initial investigations for potential security events. - Collect, analyze, and disseminate cybersecurity threat intelligence. - Analyze configuration and vulnerability information to determine risk to the Bank’s data security. - Escalate adverse activity to the Incident Response Team. - Participate in the cybersecurity on-call rotation. - Provide feedback on tuning of rules and alerts. - Validate log sources and logged event types to ensure expected level of logging from systems. - Ability to analyze system configurations and technical specifications against security control standards and identify deficiencies. - Collect and analyze threat intelligence. - Assess the fidelity of received threat intelligence and implement enhancements. - Serve as a member of the incident response team as needed for response to cybersecurity incidents. - Participate in incident response planning and testing exercises. Benefits - Annual Compliance Training - New Employee Orientation Physical Demands - Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. - This position requires a large amount of time in front of a computer. Work Environment - Telecommuting roles must have a secure home office environment that is free from background noise and distractions. - Must have a reliable private internet connection that is not supplied by use of cellular data (hot spot). - Travel may be required to come to meetings as needed. Travel - Travel may be required to come to meetings as needed.

• Design, build, and maintain Terraform Infrastructure as Code for Azure payment platform environments (dev, UAT, prod) using reusable modules and policy-as-code guardrails • Own end-to-end M365 Copilot Studio agent lifecycle—environment strategy, solution packaging, automated promotion, telemetry, and governance for payment-focused agents • Operate Power Platform ALM (Power Apps, Power Automate, Dataverse) using managed environments, the ALM Accelerator, and pipelines integrated with GitHub Actions • Build and maintain GitHub-native CI/CD pipelines using Actions, OIDC federation, environments, and reusable workflows for .NET, TypeScript, and IaC repositories • Implement and harden Azure platform services for payments—AKS, Azure Functions, API Management, Service Bus, and Key Vault—with secure-by-default networking and identity • Drive observability, reliability, and incident response across payment workloads using Azure Monitor, Application Insights, and OpenTelemetry • Partner with software, data, and AI engineers to deploy, evaluate, and operate Azure OpenAI and Azure AI Foundry workloads supporting payment initiatives • Mentor developers on DevOps practices, IaC patterns, and Power Platform / Copilot Studio governance; champion compliance with PCI DSS, change management, and SDLC standards.

• Design, build, and deploy Microsoft Copilot Studio agents—including topics, knowledge sources, generative orchestration, authentication, and content moderation—that automate enterprise workflows across the bank • Develop and maintain custom Power Platform connectors and MCP (Model Context Protocol) servers that securely expose internal banking systems and APIs to Copilot Studio agents and Power Platform makers • Architect and govern Dataverse solutions—tables, relationships, security roles, business rules, plug-ins, and elastic tables—serving as the system of record for Copilot Studio agents and Power Apps • Build agent tools, plug-ins, and reusable components in C# and .NET 10 to extend Copilot Studio with custom business logic, API integrations, and AI orchestration patterns (tool calling, RAG, declarative agents) • Operate Power Platform Application Lifecycle Management (ALM) at scale—managed environments, solution packaging, the ALM Accelerator, Power Platform CLI (pac), and pipelines integrated with GitHub Actions • Implement responsible AI governance—DLP policies, environment strategy, agent telemetry, evaluation harnesses, content safety, and grounding—ensuring compliance with bank security and regulatory standards • Partner with software, data, and AI engineers to integrate Azure OpenAI, Azure AI Foundry, and Azure AI Search into Power Platform and Copilot Studio solutions, including knowledge ingestion and retrieval pipelines • Mentor pro-code and citizen developers on Copilot Studio patterns, Power Platform ALM, secure coding, and AI engineering best practices; champion compliance with change management and SDLC standards.

• Executes strategy and provides documentation & operational direction to the middle and back office of the EFG outsourced portfolio servicing agent & commercial banking. • Implements and provides leadership and process improvement initiatives to improve operational efficiency. • Advises on workflow improvements and establishes quality assurance standards. • Audits compliance with corporate and regulatory procedures by monitoring operational processes. • Provides equipment finance loan and lease account operational expertise to the Equipment Finance Group.

• Perform day-to-day operations of Infrastructure Security systems • Design, deploy, and maintain enterprise and cloud security solutions • Participate in the incident response program • Improve security posture and operational process