CEFALY Technology logo
CEFALY Technology

Available without prescription in U.S. — FDA Cleared and CE Marked Medical Technology for Treatment of Migraine

Inside Sales & Training Associate (Remote within Massachussets)

Inside SalesSalesFull TimeRemoteMid LevelTeam 11-50Since 2004H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

61 days ago

Salary

$90K - $100K / year

Seniority

Mid Level

Job Description

Inside Sales & Training Associate (Remote within Massachussets)

CEFALY Technology

Inside Sales & Training Associate Location: Remote position - candidate must be located in Massachusetts Salary Range: $90,000 - $100,000 About CEFALY Technology Founded in 2008, CEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology. Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode placed on the forehead to stimulate the trigeminal nerve—helping reduce the frequency and intensity of migraine attacks. In 2020, CEFALY DUAL became the first device of its kind available over-the-counter (OTC) in the United States. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand access to safe, effective, drug-free migraine care. Position Overview The Inside Sales & Training Associate serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with healthcare partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-quality customer experience. In addition to inside sales responsibilities, the Associate travels on-site to deliver professional training to healthcare providers and represents CEFALY Technology at medical conferences and trade shows. The role works collaboratively with Inside Sales Representatives, Regional Trainers, Product Management, Customer Service, and Quality Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives. Key Responsibilities - Serve as the main interface for institutional customers through phone, email, and video conferencing. - Act as the primary customer contact for assigned accounts. - Conduct customer discovery and coordinate follow-up training (cold calling). - Conducts and executes strategic sales to drive revenue growth and market expansion. - Travel on-site to provide high-quality training to healthcare providers. - Schedule and follow up on meetings coordinated by inside sales associates. - Process and track customer orders accurately. - Work collaboratively with Customer Service to resolve questions, issues, and complaints. - Use initiative to improve personal skills and departmental processes. - Drive add-on and associative sales. - Convert prospects into active customers. - Represent CEFALY Technology at trade shows and medical conferences. - § Adapt to evolving business needs and take on other duties as required. - Generate new leads and maintain accurate contact information in Salesforce. - Perform additional duties as assigned. Knowledge, Skills, and Abilities - Strong business acumen and sound professional judgment. - Excellent communication skills in written and spoken English, including grammar and professional tone. - Proficiency with Microsoft Excel, Word, and Outlook. - Solid organizational and time-management skills. - Experience using a CRM system; Salesforce preferred. - Ability to navigate remote customer environments and facility endpoints. - Experience with VA Medical Centers is a plus. - Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required. - Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial. Personal Attributes - Reliable, dependable, punctual, and detail oriented. - Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines. - Strong interpersonal and communication skills. - Solution-oriented, accountable, and collaborative. - Motivated and eager to learn; open to ongoing training and development. - Demonstrated initiative and willingness to take ownership of tasks. Education & Experience - Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field - Medical sales or clinical background is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience - 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred. - Proven understanding of clinical environments and medical terminology - Candidates with relevant internships or strong transferable skills will also be considered. Travel Requirements - Remote position with 75% travel required, as needed. - Travel to Headache Centers, VA Facilities, and other Medical Offices. - The candidate must be located near a major transportation hub for ease of travel. Compensation & Benefits - Salary range is $90,000-$100,000 annually based on experience - Health insurance (80% employer-paid) - Employer-paid Dental and Vision - IRA with company match (no vesting period) - Paid PTO - Paid company holidays

Related Job Pages

More Inside Sales Jobs

CEFALY Technology logo

Inside Sales & Training Associate (Remote within Colorado)

CEFALY Technology

Available without prescription in U.S. — FDA Cleared and CE Marked Medical Technology for Treatment of Migraine

Inside Sales61 days ago
Full TimeRemoteTeam 11-50Since 2004H1B No Sponsor

Inside Sales & Training Associate Location: Remote position - candidate must be located in the state of Colorado Salary Range: $90,000 - $110,000 About CEFALY Technology Founded in 2008, CEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology. Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode placed on the forehead to stimulate the trigeminal nerve—helping reduce the frequency and intensity of migraine attacks. In 2020, CEFALY DUAL became the first device of its kind available over-the-counter (OTC) in the United States. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand access to safe, effective, drug-free migraine care. Position Overview The Inside Sales & Training Associate serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with healthcare partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-quality customer experience. In addition to inside sales responsibilities, the Associate travels on-site to deliver professional training to healthcare providers and represents CEFALY Technology at medical conferences and trade shows. The role works collaboratively with Inside Sales Representatives, Regional Trainers, Product Management, Customer Service, and Quality Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives. Key Responsibilities - Serve as the main interface for institutional customers through phone, email, and video conferencing. - Act as the primary customer contact for assigned accounts. - Conduct customer discovery and coordinate follow-up training (cold calling). - Conducts and executes strategic sales to drive revenue growth and market expansion. - Travel on-site to provide high-quality training to healthcare providers. - Schedule and follow up on meetings coordinated by inside sales associates. - Process and track customer orders accurately. - Work collaboratively with Customer Service to resolve questions, issues, and complaints. - Use initiative to improve personal skills and departmental processes. - Drive add-on and associative sales. - Convert prospects into active customers. - Represent CEFALY Technology at trade shows and medical conferences. - § Adapt to evolving business needs and take on other duties as required. - Generate new leads and maintain accurate contact information in Salesforce. - Perform additional duties as assigned. Knowledge, Skills, and Abilities - Strong business acumen and sound professional judgment. - Excellent communication skills in written and spoken English, including grammar and professional tone. - Proficiency with Microsoft Excel, Word, and Outlook. - Solid organizational and time-management skills. - Experience using a CRM system; Salesforce preferred. - Ability to navigate remote customer environments and facility endpoints. - Experience with VA Medical Centers is a plus. - Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required. - Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial. Personal Attributes - Reliable, dependable, punctual, and detail oriented. - Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines. - Strong interpersonal and communication skills. - Solution-oriented, accountable, and collaborative. - Motivated and eager to learn; open to ongoing training and development. - Demonstrated initiative and willingness to take ownership of tasks. Education & Experience - Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field - Medical sales or clinical background is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience - 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred. - Proven understanding of clinical environments and medical terminology - Candidates with relevant internships or strong transferable skills will also be considered. Travel Requirements - Remote position with 75% travel required, as needed. - Travel to Headache Centers, VA Facilities, and other Medical Offices. - The candidate must be located near a major transportation hub for ease of travel. Compensation & Benefits - Salary range is $90,000-$110,000 annually based on experience - Health insurance (80% employer-paid) - Employer-paid Dental and Vision - IRA with company match (no vesting period) - Paid PTO - Paid company holidays

United States
$90K - $110K / year
Full TimeRemoteTeam 10,001+Since 1931H1B Sponsor

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of an inside Property Adjuster, and what it takes to do the job!  As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.    You'll wear a few hats that will require a level of experience:  - The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.  - The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.  - The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.  - The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.  - The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.  - The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.    Schedule:  - Monday – Friday; 8 am - 5 pm with rotational Saturday duty. - Flexibility in workday schedule with a mandatory weekend shift. - This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.  Preferred Qualifications:  - 1+ years of previous customer service experience required.  - Previous industry experience is highly desired.  - Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.  - Ability to assess property damages and accurately determine claim coverage.  - Excellent negotiation and communication skills to interact with customers and stakeholders remotely.  - Ability to work independently and manage time efficiently in a virtual work environment.  - Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.  - Residency within the MST/CST/PST time zones   You’re provided with comprehensive training:  - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.  - Ongoing training opportunities for continuous improvement happen regularly on the job.  Notice of Licensing Requirement:  - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.  - If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.    Sign On Bonus:   You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.  *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.    Allstate Benefits:  - Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:  - Competitive pay with needed support for continuous development and career advancement.  - Flexibility in scheduling and a time off policy that helps support your work/life balance.  - Initial and ongoing training to get you proficient in your new role.  - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Skills Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently Compensation Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

United States
$21 - $33 / hour
Job Closed
Keypath Education logo

Enrollment Advisor

Keypath Education

Transform education. Transform the world.

Inside Sales61 days ago
Full TimeRemoteTeam 501-1,000Since 2014H1B No Sponsor

Company Description Make a world of difference. Want to make a difference in the world? Become a Keypather. From guiding the student experience, to delivering programs that meet the needs of the future-of-work and help solve our global social and economic challenges, every one of our people (Keypathers!) create impact, every day. Roles at Keypath Education are available as fully remote, hybrid, or in-office. Job Description The Enrollment Advisor role will be responsible for facilitating prospective students through the application process for their University of choice. The Advisor will uncover the needs and objectives of a prospective student through a set of interviews and help the student determine if the program or University is a fit for the student. The Advisor will also support the student through the admissions and registration process to ensure the student meets all requirements and deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES - Communication with prospective students through phone calls, emails, or text messages regarding the University and program​ - Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system​. - Responsible for supporting students using a consultative process to ensure the student has all the information to make an informed decision about the University and program from lead to start​. - Use the database to track student progress and any communication with students​. - Achieve daily metrics surrounding number of calls per day, speed to lead metrics, talk time per day, number of applications per day as set by their Manager​. - Provide feedback when needed on lead quality, quantity, and applicable trends. Qualifications Education: Bachelor’s degree required Experience: - Demonstrated critical thinking skills, decision-making, and problem-solving skills. - 2- 3 years of sales experience (in an outbound call center preferred) - General knowledge of higher education and/or College admissions and recruitment experience preferred. - Technically proficient. - Excellent written and verbal communication skills - Goal oriented and demonstrated ability to meet sales targets. - Excellent written and verbal communications skills including the ability to successfully work with all levels of management. - Supervisory management skills and the ability to oversee delegated tasks. - Proven ability to effectively provide training and explain processes and procedures. - Knowledge of planning processes and issues. Technical Skills: - Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point. Experience with CRM preferred. Special Requirements Specific to Job: - Self-motivated - Proactive - Able to multitask - Excellent written and oral communication skills - Strong attention to detail - Customer service skills - Team player - An understanding of the Higher Education and Post-Secondary Education sector, including working for a Higher Education Institution, preferred Additional Information At Keypath, our salary structure and compensation philosophy reflect the value we place on our employees. We pride ourselves on offering a competitive and fair total rewards package that considers the market. The salary range for this position is between $60,000-$70,000. The starting salary will fall within this range and will be determined by various factors such as experience, location, market conditions, and departmental budgets. You will have the opportunity to discuss your salary expectations during the interview process. - Embrace the flexibility of remote, hybrid, and flexible work options. - Access a competitive array of medical, vision, and dental insurance plans. - Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs. - As part of our commitment to supporting our employees, Keypath provides a quarterly $75 Remote Work Stipend to help cover internet and remote work-related technology expenses. - Invest in your future with our tuition reimbursement and professional development programs. - Secure your retirement with our 401(k) retirement contributions and company matching. - Enjoy our paid leave policies designed to ensure you have the time to rest and recharge. - Company-supported life and AD&D insurance, along with short-term and long-term disability coverage. - Inclusive parental leave programs are designed to support you and your family. Want to make a difference? Become a Keypather. Apply today A little bit about us Keypath Education is a leading edtech company that partners with leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a fast-moving team that values community, collaboration, innovation, and lifelong learning. Certified as a Great Place to Work, our corporate office is in Schaumburg, Illinois. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US. Why Keypath Sure, anyone can tell you how good their company culture is, but we encourage you to read our reviews and form your own opinion. We’ve got a caring and engaged CEO who replies to Glassdoor reviews personally and recognizes that the only way we can achieve our vision is through an inclusive culture that celebrates diversity, works in harmony, and cares for our community. Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state, or local laws. Keypath’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay, and dismissal.

United States
$60K - $70K / year
Concentrix logo

Inside Sales Rep – Automotive (Remote)

Concentrix

Founded in 1983, Concentrix is a leading global provider of business services that enable high-quality communication between clients and customers. As an employer, "work-life balan

Inside Sales61 days ago

The Inside Sales Rep – Automotive (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)  A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Rep – Automotive, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.  CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  WHAT YOU WILL DO IN THIS ROLE As an Inside Sales Rep – Automotive working from home, you will: - Provide inbound and outbound customer support using a call flow guide - Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills - Use product knowledge, build client relationships, and find new ways to retain customers - Be detail-oriented when it comes to sales of products and services - Track, document, and retrieve information in databases - Offer additional products and/or services with every sale - Deliver expert customer experiences…with a smile  YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep – Automotive (Remote) role include: - 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services - A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals - Open availability - A high school diploma or GED - A quiet, distraction-free environment to work from in your home - Proficiency in fast-paced multi-tasking - Eagerness to learn new technologies - Strong computer navigation skills and PC knowledge - A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) - High Speed internet (no wireless/hotspots or satellite) and a smartphone  WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: - The base salary range for this position is $17-$25/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. - DailyPay enrollment option to access pay "early," when you want it - Paid training and performance-based incentives - Lucrative employee referral bonus opportunities - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey - Work-from-home convenience - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more  REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”  JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.  Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Opportunity Statement Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation. Reasonable Accommodation Statement Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence (AI) As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE. -------------------------------------------------  Le représentant des ventes internes – Automobile (Télétravail) travaille à domicile et interagit avec les clients par le biais d’appels entrants et sortants et/ou par Internet. Ce poste offre du soutien au service à la clientèle ainsi que la résolution de problèmes courants et de questions concernant les produits et/ou services du client. (Les anciens combattants des Forces armées sont encouragés à postuler.)  UNE NOUVELLE CARRIÈRE PROPULSÉE PAR VOUS Êtes-vous à la recherche d’un changement de carrière en télétravail au sein d’une organisation mondiale avant-gardiste qui valorise véritablement une culture inclusive axée sur les personnes et un fort sentiment d’appartenance? Aimeriez-vous vous joindre à une entreprise qui remporte chaque année les prix « Meilleurs milieux de travail au monde », « Employés les plus heureux » et « Meilleures entreprises pour l’avancement de carrière »? Alors, un poste de représentant des ventes internes à distance chez Concentrix est exactement ce qu’il vous faut! À titre de représentant(e) des ventes internes – Automobile, vous ferez partie d’une équipe naturellement diversifiée composée de membres provenant de plus de 70 pays, où TOUS contribuent au succès collectif et au bien-être de chacun, fièrement unis en tant que game-changers. Ensemble, nous aidons les marques les plus reconnues au monde à améliorer leurs activités grâce à des expériences client exceptionnelles et à l’innovation technologique. En raison de notre croissance continue, nous recherchons d’autres game-changers talentueux, aussi passionnés que nous par l’excellence du service à la clientèle.  PERFECTIONNEMENT PROFESSIONNEL ET DÉVELOPPEMENT PERSONNEL Il s’agit d’une excellente occasion de télétravail qui vous permettra de réinventer entièrement votre parcours professionnel tout en développant des amitiés durables. Nous vous fournirons toute la formation, les technologies et le soutien continu nécessaires à votre réussite. Chez Concentrix, les possibilités d’avancement professionnel (et personnel) sont bien réelles. D’ailleurs, environ 80 % de nos gestionnaires et dirigeants ont été promus à l’interne! C’est pourquoi nous offrons une gamme de programmes GRATUITS de formation et de développement du leadership conçus pour vous mener vers la carrière que vous avez toujours imaginée.  CE QUE VOUS FEREZ DANS CE RÔLE À titre de représentant(e) des ventes internes – Automobile en télétravail, vous devrez : - Offrir du soutien à la clientèle entrant et sortant en suivant un guide d’appel - Conclure des ventes et travailler sur la prospection, la négociation et la présentation, en utilisant des compétences B2B et B2C - Utiliser votre connaissance des produits, établir des relations avec les clients et trouver de nouvelles façons de les fidéliser - Faire preuve d’un grand souci du détail lors de la vente de produits et de services - Suivre, consigner et récupérer des informations dans des bases de données - Proposer des produits et/ou services additionnels avec chaque vente - Offrir des expériences client expertes… toujours avec le sourire  VOS QUALIFICATIONS Vos compétences, votre intégrité, vos connaissances et votre compassion authentique créeront de la valeur et du succès à chaque interaction client. Les autres qualifications requises comprennent : - Minimum de 1 an d’expérience démontrée en vente directe (atteinte d’objectifs, travail à commission, vente de produits et/ou services) - Solide compréhension du processus de vente, du développement de relations, des techniques de communication, de négociation et de conclusion de ventes - Disponibilité ouverte - Diplôme d’études secondaires ou l’équivalent (GED) - Environnement de travail calme et sans distraction à domicile - Capacité à effectuer plusieurs tâches rapidement et efficacement - Désir d’apprendre de nouvelles technologies - Excellentes compétences en navigation informatique et bonne connaissance des PC - Ordinateur de bureau ou portable pour effectuer les tests PC et Internet; un ordinateur de travail peut être fourni selon le poste offert, sans garantie (à discuter avec un recruteur) - Connexion Internet haute vitesse (aucun Wi-Fi public, point d’accès mobile ou satellite) et téléphone intelligent  CE QUE NOUS VOUS OFFRONS L’une des valeurs culturelles de notre entreprise est : « Nous défendons nos employés. » C’est pourquoi nous investissons grandement dans nos game-changers, notre infrastructure et nos capacités afin d’assurer le succès à long terme de nos équipes et de nos clients. Nous investirons également en VOUS, pour soutenir votre parcours professionnel et votre développement personnel. Ce rôle comprend notamment : - Salaire de base entre 17 $ et 25 $/heure (le taux ne sera pas inférieur au salaire minimum applicable), plus des incitatifs liés à la performance individuelle et de l’entreprise - Avantages sociaux pour les employés admissibles, incluant assurance médicale, dentaire et vision, programme d’aide aux employés (PAE), régime enregistré d’épargne-retraite, congés payés, jours fériés et journées de formation payées - Option DailyPay pour accéder à votre paie plus tôt, quand vous le souhaitez - Formation rémunérée et incitatifs basés sur la performance - Programmes de bonis de référencement d’employés très avantageux - Possibilités de réseautage au sein de groupes organisés : Réseau des femmes, Professionnels noirs, Fierté LGBTQ+, Ability (handicap), Dynamic (neurodiversité), Femmes en technologie, OneEarth Champions, et plus encore - Programmes de santé et de mieux-être avec des partenaires certifiés - Programmes de mentorat pour soutenir votre parcours de carrière - Commodité du télétravail - Programmes et événements favorisant la diversité, l’équité, l’inclusion, la citoyenneté mondiale, la durabilité et l’engagement communautaire - Célébrations telles que la Journée Concentrix, la Journée de reconnaissance des game-changers, la Semaine du service à la clientèle, la Journée mondiale du nettoyage, #MyOneEarthPromise, et plus encore  RÉINVENTEZ LA MEILLEURE VERSION DE VOUS-MÊME! Si tout cela correspond parfaitement à la prochaine étape de votre carrière, nous voulons vous connaître. Postulez dès aujourd’hui et découvrez pourquoi plus de 440 000 game-changers à travers le monde considèrent Concentrix comme leur employeur de choix.  DISPONIBILITÉ DE L’EMPLOI Nous acceptons les candidatures pour ce poste de façon continue. Il s’agit actuellement d’un poste vacant immédiat, mais nous examinons également les candidatures pour des opportunités futures. Tous les candidats intéressés sont encouragés à postuler.  Exigences physiques et mentales L’employé(e) doit régulièrement utiliser un ordinateur, un clavier, un téléphone/casque et/ou d’autres équipements de bureau dans l’exercice de ses fonctions essentielles. Le travail est généralement de nature sédentaire.  Énoncé sur l’égalité d’accès à l’emploi Concentrix s’engage à offrir l’égalité des chances en emploi et ne pratique aucune discrimination fondée sur la race, l’ascendance, le lieu d’origine, la couleur, l’origine ethnique, la citoyenneté, la croyance, le sexe, l’orientation sexuelle, l’identité ou l’expression de genre, l’âge, l’état matrimonial ou familial, le handicap ou toute autre catégorie protégée par les lois provinciales sur les droits de la personne.  Mesures d’adaptation raisonnables Concentrix accueille et encourage les candidatures de personnes en situation de handicap et s’engage à offrir un processus de recrutement inclusif. Si vous avez besoin de mesures d’adaptation raisonnables à toute étape du processus de candidature ou d’entrevue, veuillez nous en informer en communiquant avec app.acco@concentrix.com. Toute l’information sera traitée de façon confidentielle et utilisée uniquement pour faciliter votre participation au processus de recrutement.  Intelligence artificielle (IA) Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d’intelligence artificielle (IA) pour aider au tri et/ou à l’évaluation des candidatures. Ces outils peuvent servir à évaluer les CV, les demandes d’emploi et d’autres documents afin d’identifier les candidats les plus qualifiés.  Autorisation de travail Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés. Actuellement, ce poste peut uniquement être exercé dans les provinces et territoires suivants : AB, BC, MB, NB, NL, NS, ON, PE et SK. Pour plus d’informations sur les provinces admissibles et l’égalité d’accès à l’emploi pour les candidats, veuillez cliquer ICI. #wfh #wah

Canada