Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. • Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting • Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management • Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement • Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions • Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues • Strong problem-solving skills and attention to detail including multi-tasking • Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. • Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned • Perform other duties as assigned Skills Support, Desktop, Troubleshooting, Customer service, Windows Additional Skills & Qualifications Prefer ISP technicians to be LOCAL to either their Cedar Rapids IA, Huntsville AL or Raleigh NC centers if possible. Will consider fully remote candidates as well. Training will start on Monday 5/11. • 6 weeks training All schedules after training require working on either a Saturday or a Sunday or both Sat/Sun with two days off back to back during the week. The Tier II qualifications would be to have one of the following; candidates who meet one of the criteria below can be started at $15.50/hr. • AA or some sort of completed education in Computer Science or related IT field • obtained 2 Certifications in A+, Sec+, Net+ or CCNA *$1.00 differential upon conversion for bilingual agents Experience Level Entry Level Job Type & LocationThis is a Contract to Hire position based out of Raleigh, NC. Pay and BenefitsThe pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Territory Account Associate The Territory Account Associate is a growth role for high achievers responsible for providing solutions to their customers by utilizing Amplity resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners. The Territory Account Associate will work collaboratively to help ensure customer inquiries are solved by the appropriate Subject Matter Expert (SME). The Territory Account Associate will become versed in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Collaboration, and Omni-Channel Engagement. Key Responsibilities: - Participate in clinical dialogue that leads the customer to act on behalf of their patients and engage the account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met. - Identify shared priorities and applies understanding within the full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive strong results. - Collaborate with territory colleagues, other field-based and corporate teams to proactively address customer needs and provide appropriate support. - Grow in knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and optimally manage business opportunities/challenges. - review territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers. - Participate in any required planning meetings with key partners to solve customer problems and work collaboratively across functions to ensure customer needs are met with urgency. - Leverage systems and omni-channel/multi-channel options to apply capabilities and engage with customers in a compliant manner in both face-to-face and virtual environments. Role Qualifications: - Bachelor’s degree required from an accredited institution - Life Sciences/Medical/ Pharmaceutical sales experience required - Self-starter who is highly motivated to overachieve - Ability to collaborate, work cross-functionally within a matrix environment - Can communicate clinical product information. - Proven track-record of consistent high-performance - Strong business acumen with abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers. - Demonstrates high learning agility and ethical behaviors - Compliance focused - Fully complies with company policies & laws. - Must reside within territory, or within a reasonable daily commuting distance of no further than 50 miles from territory boarder. - Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. - Must successfully complete all required training - Must have a valid driver’s license. - Adept with Microsoft Office Suite and virtual meeting software Preferred Qualifications: - Understanding across therapeutic groups and disease states. - Respiratory experience - Account management skills This is a salaried position offering bonus potential, comprehensive benefit package including dental, medical, vision, 401K, company funded long-term, short-term disability, life insurance, wellness programs, company paid holidays, generous PTO, and more. Employees can expect to be paid a salary of approximately $85K - $87K The salary rage displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors. Credentialing Requirements: As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers.  It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

• Develop and implement a comprehensive sales plan for each “target” account and or geography and their buying centers covering the full portfolio of Motorola products, software, and services (core and emerging technologies) • Assemble and coordinate a diverse team of internal & external sales resources to assess customer’s needs and address their requirements • Proactively develop large project opportunities encompassing a wide range of products, software, and services • Proactively engage and lead channel partners in selling Motorola Solutions products, software, and services to customers buying centers where appropriate • Develop strong relationships with key decision makers and influencers within and outside of public safety (Sheriff, Mayor, CIO, Police Chief, Fire Chief, and other officials) in order to understand and influence technology and funding priorities • Develop Motorola Solutions procurement vehicles for multiple solutions to be leveraged across an entire “target” account

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Primarily virtual engagement with customers; up to 40% travel for field visits, meetings, and training required in the Chicago, IL area. The Strategic Account Veterinary Relationship Manager (VRM) is a quota-carrying sales role responsible for leading the holistic relationship with veterinary customers, driving growth, optimization, and retention across Covetrus’ portfolio. This role combines proactive relationship management with strategic account execution, ensuring customers maximize value from Covetrus’ integrated solutions - including in-clinic products, technology platforms, and specialty services. The VRM acts as a trusted advisor and primary liaison for assigned accounts, collaborating closely with Strategic Account Executives (SAEs) and internal teams to deliver tailored solutions that meet evolving customer needs. Success is measured by revenue growth, gross profit, compliance improvement, solution adoption, and customer satisfaction. Essential Duties and Responsibilities - Relationship Management & Growth - Serve as the primary sales contact for regionally assigned SA Groups accounts, nurturing long-term relationships and driving overall business growth. - Identify customer needs, pain points, and opportunities to optimize adoption of existing solutions and introduce new offerings. Build action plans for customers who are at risk. - Conduct in-person and virtual meetings to reinforce partnership value and uncover growth opportunities. - Strategic Account Collaboration - Partner with SAEs and CGAs to assess account potential, align on strategic priorities, and execute activation and pull-through strategies to ensure contract compliance. - Drive or participate in Quarterly Business Reviews (QBRs) to communicate progress and strategic initiatives. - Sales Execution & Performance - Drive revenue and net gross profit growth through solution adoption and compliance improvement. - Generate leads, prospect opportunities, and close solution sales within assigned designated territory. - Drive campaign execution on a quarterly basis to ensure goals are being met. - Maintain accurate data and updates in Salesforce (SFDC) for account management and pipeline tracking to ensure you are working enough leads to make your quarterly compensation and budget goals. - Customer Experience & Onboarding - Act as a customer liaison for onboarding and implementation processes, ensuring seamless transitions and positive customer experiences. - Leverage internal resources and content to deliver engagement activities such as clinic level business reviews, webinars and optimization initiatives. - Market Intelligence & Reporting - Analyze internal reports to identify growth opportunities and guide sales efforts. - Provide feedback to marketing, product development, and operations teams to inform strategy and improve customer outcomes. Performance Measures - Revenue and Net Gross Profit Growth - Contract Compliance and Pull-Through at Clinic Level - Solution Adoption, Utilization and Retention - Customer Retention and Satisfaction Skills and Qualifications - Bachelor’s degree in Business, Communications, or related field preferred; equivalent experience accepted. - 4+ years of experience in sales, account management, or similar roles within the veterinary or healthcare industry. - Proven ability to meet or exceed sales goals and manage strategic relationships. Track record of driving revenue growth and customer retention. - Strong communication, negotiation, persuasion and collaboration skills. - Keen sense of emotional intelligence, problem-solving, and consultative selling. - Solid understanding of veterinary workflows, practice management systems, and compliance is preferred. - Proficiency in CRM tools (Salesforce preferred) and data analytics - Ability to adapt in fast-paced environments and resolve business challenges effectively and self-sufficiently. Work Environment - Primarily virtual engagement with customers; up to 40% travel for field visits, meetings, and training required. - Attendance at national and regional sales meetings required. - Occasional night/weekend travel may be necessary. - Valid state driver’s license required. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: - 401k savings & company match - Paid time off - Paid holidays - Maternity leave - Parental leave - Military leave - Other leaves of absence - Health, dental, and vision benefits - Health savings accounts - Flexible spending accounts - Life & disability benefits​ - Identity theft protection - Pet insurance - Certain positions may include eligibility for a short-term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.