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We fuel growth for the world's best brands.
Growth Lead
Location
Brazil
Posted
41 days ago
Salary
$120K - $140K / year
Seniority
Senior
Job Description
Growth Lead
Darkroom
• Own upsell and cross-sell pipeline across the account portfolio • Proactively identify expansion opportunities through client conversations, performance data, and NPS insights • Lead commercial conversations: scoping, pricing discussions, proposal delivery, and close • Partner with Managing Directors and Director’s of Growth: when they surface an upsell signal from their accounts, you run the close process • Hit quarterly expansion revenue targets • Take low-to-mid complexity inbound deals in partnership with the existing Growth Team • Participate in onboarding calls for new clients to establish the expansion relationship from day one • Build and maintain deep fluency in Darkroom's full 30+ service catalog so you can identify the right offer for any signal • Own the NPS program end-to-end: send cadence, follow-up, response rate • Run 30/60/90-day check-ins on new accounts • Surface commercial signals to your own pipeline; surface retention signals to the services team • Maintain clean account documentation in Notion and HubSpot
Job Requirements
- 5+ years in a full-cycle Account Executive, equivalent sales role with a documented closing track record. Agency, AdTech, or SaaS experience strongly preferred.
- Closer DNA: You've carried a quota. You've closed expansion deals. You're energized by revenue outcomes, not relationship maintenance.
- Commercially instinctive: You hear "we're thinking about Amazon next year" and you're already mentally scoping the deal. You don't wait for permission to push a conversation forward.
- Ecommerce fluent: Strong understanding of DTC, digital advertising, and performance marketing fundamentals. You can speak the language of paid media, retention, creative, and marketplaces credibly enough to close.
- Polished communicator: Fluent English, strong video presence, professional written communication. Comfortable presenting to founders and CMOs of growth-stage DTC brands.
- Self-directed operator: Highly organized, proactive, moves quickly. You don't need to be managed into motion.
- Tool-proficient: HubSpot (or equivalent CRM), Notion, Google Workspace, Slack. Comfortable with performance data and reading dashboards.
- Strategic, not tactical: You can connect performance data to business outcomes and translate that into commercial conversations.
Benefits
- Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
- Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include Brazil and Spain.
- Parental Leave: Flexible parental leave to support new parents during this important transition.
- Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.
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