• Meeting regularly with customers to understand their service needs, the requirements for their campaigns, reports, and other digital and technology artifacts. • Developing resilient relationships with customers that create trust, openness, and partnership between our firm and their organizations. • Cross-selling and up-selling new services and solutions to customers when additional needs exist. • Interpreting and clarifying customer requirements, which may be incomplete, translating those instructions into technical details and input required to deliver complex services. • Supervising, shepherding, and driving communication for all deliverables to customers from across all departments. • Continuously learning new tools, techniques, and solutions that drive data and technology transformation in our industry and for our clients.

Head of Casino (Fully Remote) Join the Future of Crypto Gaming at over99.com At over99.com, we’re building the next generation of crypto-first casino experiences. Fast, secure, and built for scale. As the team behind the fastest-growing crypto casino in the world, we deliver world-class entertainment powered by innovation, data-driven insights, and a player-first mindset. We’re looking for an exceptional Head of Casino to lead the Casino strategy for over99.com. You’ll be responsible for optimising the casino, driving product performance, and delivering campaigns that engage and retain players. This strategic, high-ownership role reports directly to the founders, giving you the platform to shape the direction of one of the most exciting crypto iGaming products in the world. What You’ll Do This is a hands-on leadership role combining product strategy, operational excellence, and creative execution. You’ll fully own the casino’s operations and performance, driving revenue growth, optimising processes, and ensuring players experience the very best of what over99 has to offer. - Own and manage all aspects of casino operations, focusing primarily on driving revenue growth across slots, live casino, and crash games. - Lead a multidisciplinary team, including CRM, Commercial, Payments, and Fraud/Risk Managers—ensuring alignment toward shared KPIs and a strong operational foundation. - Use data-driven insights to guide decision-making, evaluate performance, and identify opportunities that enhance player engagement and ROI - Work closely with the VIP team (10 members) to deliver a world-class VIP casino experience and provide high-value players with a best-in-class platform. - Collaborate closely with the Support team to ensure operational alignment and efficient information flow across VIP, Product, Tech, and Customer Support. - Conduct regular competitor and market analyses to identify trends, player preferences, and performance benchmarks. - Provide product feedback and recommendations linked to revenue generation and user experience optimisation. - Propose and execute casino campaigns in coordination with the CRM and Marketing teams to drive retention, reactivation, and cross-sell opportunities. - Work closely with platform providers and internal teams to identify and mitigate fraud, risk, and potential exploits, safeguarding operations and maintaining integrity. - Support the Marketing team in planning and delivering casino promotions that enhance engagement and maximise performance. - Contribute to testing, QA, and continuous optimisation of casino functionality and newly released features. - Serve as the key escalation point for casino-related issues reported by Customer Support. - Collaborate with CRM to define product-specific marketing strategies and co-own the casino communication plan. - Work cross-functionally with internal and external stakeholders to ensure consistency, quality, and timely campaign execution. - Support the founders and senior management with key projects and strategic initiatives that drive growth and reinforce over99.com as a market leader in crypto gaming. What You’ll Bring: - 3–5 years of experience in the iGaming industry in a similar product or management role. - Deep understanding of casino verticals, including slots, live casino, and crash games. - Excellent communication, organizational, and leadership skills. - Strong project management abilities and comfort working in a dynamic, high-growth environment. - Analytical and action-oriented mindset with a data-driven approach to optimization. - Detail-focused, proactive, and accountable in delivering consistent results. Experience within the crypto or crypto-casino industry is a strong advantage. What You’ll Get 💸 Competitive Salary – We pay top-of-market for top-tier talent 🌍 Remote-First Work Environment – Work from anywhere, collaborate globally 🏖️ Generous Holiday Allowance – Take the time you need to rest and recharge 🕒 Flexible Time Off & Hours – We focus on output, not clocking in 📈 Performance-Related Bonus – We reward real impact. Hit goals, share the upside Ready to Build with Us? Join a fast-moving, bold, and innovative crypto iGaming company where creativity, leadership, and execution matter. If you’re passionate about building exceptional player experiences and guiding casino strategy at a global scale, apply now and become part of the future of crypto gaming at over99.com.

Position Title: Business Development & Strategic Account Manager Location: Greater Los Angeles Area | Field-based with local travel Compensation: $100,000 – $120,000 base + allowances + performance growth Employment Type: Full-time Position Summary: A growing, nationally recognized facilities services organization is seeking a highly motivated Business Development and Strategic Account Manager to drive commercial growth across the Greater Los Angeles market. This is a field-based, client-facing role focused on developing new business within large, complex commercial environments while also expanding existing client relationships. This position targets enterprise-level opportunities, including manufacturing facilities, corporate campuses, and large office environments, and requires a consultative, relationship-driven sales approach. The ideal candidate thrives in an autonomous setting, enjoys building a territory from the ground up, and brings a strong local network within the Southern California market. Key Responsibilities: New Business Development: - Develop and execute a strategic territory plan focused on high-value target accounts across Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties - Identify, prospect, and engage decision-makers within large commercial organizations - Leverage existing relationships and networks to generate new opportunities and accelerate sales cycles - Conduct in-person meetings, site walkthroughs, and outreach efforts to build and advance pipeline - Represent the organization at industry events, trade associations, and networking groups to increase market visibility Strategic Account Growth: - Partner with existing clients to identify expansion opportunities across additional services and project-based work - Build long-term relationships through consistent engagement and value-driven conversations - Support client retention by proactively identifying needs, risks, and growth opportunities - Utilize existing partnerships to generate referrals and additional business opportunities Sales Process & Collaboration: - Maintain a structured and accurate sales pipeline within CRM (HubSpot preferred) - Collaborate with internal teams on pricing, proposals, and service solutions - Share market insights, client feedback, and competitive intelligence to support overall business strategy Qualifications: - 2+ years of outside B2B sales or business development experience - Experience selling into large, complex organizations (facilities, commercial services, or similar industries preferred) - Proven ability to meet or exceed revenue targets and sales goals - Strong relationship-building, communication, and presentation skills - Self-starter with the ability to manage a territory independently - Established network within the Greater Los Angeles market is highly preferred - Experience with CRM tools (HubSpot or similar) - Active involvement in industry organizations or networking groups is a plus - Valid driver’s license and ability to travel throughout the territory Salary & Benefits: - Base salary: $100,000 – $120,000 with performance-based growth - Auto allowance, fuel reimbursement, and mobile phone stipend - Fully field-based role with no office requirement - Flexible PTO to support work-life balance - Medical, dental, vision, and 401(k) plan - Client engagement budget for networking and relationship-building activities - Opportunity for growth as the organization expands into new markets

As an Account Manager, you will support patients transitioning from hospital to home by coordinating specialty and home infusion services. You will partner with healthcare providers, home health agencies, and internal teams to ensure seamless access to therapy, clear communication, and positive patient outcomes. This role blends patient advocacy, coordination, and relationship management to deliver high‑quality, cost‑effective care. Responsibilities - Coordinate the continuum of care for patients receiving Specialty IV Therapy, Home IV Therapy, Specialty Pharmacy, or Enteral Nutrition services. - Collaborate with hospitals, clinics, physicians, and home health agencies to ensure timely and effective home‑based care. - Manage the full referral lifecycle, including insurance verification, home health scheduling, and coordination with operational teams. - Educate patients and caregivers on therapy expectations and financial responsibilities with empathy and clarity. - Build and maintain strong relationships with referral sources while supporting growth across assigned hospitals and clinics. - Identify patient and family concerns and assist with issue resolution to promote satisfaction and continuity of care. - Maintain accurate documentation and ensure patient confidentiality at all times. - Participate in required meetings, in‑services, and training activities. - Comply with established administrative, HR, and organizational policies. Required Qualifications - Strong customer focus with the ability to identify and respond to patient and referral source needs. - Excellent communication and interpersonal skills. - Strong organizational, analytical, and problem‑solving abilities. - Ability to manage multiple priorities and work independently in a fast‑paced environment. - Proficiency in Microsoft Word and Excel. Preferred Qualifications - Bachelor’s degree or equivalent experience. - Experience in managed care, insurance, or healthcare coordination. - Project management or public‑speaking experience. - Ability to collaborate with diverse stakeholders across healthcare settings. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.