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RKD Group logo
RKD Group

We help nonprofits transform how they fundraise.

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 201-500Since 1970H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

53 days ago

Salary

$40K - $60K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Account Manager

RKD Group

• Meeting regularly with customers to understand their service needs, the requirements for their campaigns, reports, and other digital and technology artifacts. • Developing resilient relationships with customers that create trust, openness, and partnership between our firm and their organizations. • Cross-selling and up-selling new services and solutions to customers when additional needs exist. • Interpreting and clarifying customer requirements, which may be incomplete, translating those instructions into technical details and input required to deliver complex services. • Supervising, shepherding, and driving communication for all deliverables to customers from across all departments. • Continuously learning new tools, techniques, and solutions that drive data and technology transformation in our industry and for our clients.

Job Requirements

  • Strong, clear, professional communication, both written and oral
  • Strong time management
  • Analytical thinking and reasoning
  • Data analysis in Excel
  • General understanding of CRM software and digital marketing software
  • Ability to learn new business processes and systems
  • Ability to apply high-level business processes to newly learned tools, techniques, and technologies

Benefits

  • highly competitive compensation commensurate with experience
  • full range of benefits

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