An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues. Additionally, this position will be responsible for responding to alerts from servers, applications, and network and assigning to appropriate support personnel. Responsibilities - The Service Desk and Network Operations Team is 24x7x365 in support of internal and external customers. The position’s schedule is Sunday through Thursday, 11:00 PM to 8AM US Eastern Time (assumes one hour of breaks and eight hours of working time). Please note that the position requires work on India and USA holidays. - Excellent work ethic, time management, and strong customer focus are key skills required to perform this function successfully. - Monitor and respond to multiple channels of customer communication including chat, email, and phone. - Accurately entering/updating tickets into a ticketing system, assigning the tickets per a documented schedule or process, and calling technicians as required to support issues. - Support the following types of calls, questions, or tickets (not all-inclusive): - IT Desktop Applications (ex. Outlook, Microsoft Office, VPN software, Windows/MAC OS, Virtual Desktop Instances) - IT Infrastructure (ex. telephones, network/internet connectivity) - Customer and End User Service Requests (ex. password resets, VPN token resets, service questions, external customer incident reporting.) - Application Troubleshooting - Production and Non-Production environment platform monitoring for alarms and performance issues on systems, applications, databases and network/customer connectivity. - Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and aid wherever needed or requested. - Be able to carefully follow written instructions to execute troubleshooting and feedback when the written instruction requires updates. - Support/Perform Project Tasks, Requirements and other Operations deliverables, as requested. - Learn and understand all provided training materials associated with the industry, application, customer service, and related processes/procedure. - Gain a thorough understanding of internal processes and assist as needed Qualifications Job Qualifications: - A passion for customer service and satisfaction and wanting to have a positive impact on your teammates. - Minimum 1-3 years of customer service experience with a technical Helpdesk or customer facing position. - Familiarity with Linux, Windows, MAC OS Operating Systems, Networking concepts, AWS concepts, and Security concepts and terminology. - Microsoft Office troubleshooting skills and Desktop support experience. - Excellent written and verbal communication skills and the ability to author professional and easy to follow instructions and correspondence. - Initiative, critical thinking and good follow-through. - Being a self-starter and an excellent team player. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Job Description Summary The Services Parts/Tooling EHS Lead is the primary EHS interface for GE Vernova’s Parts/Tooling and Engineering Lab sites, ensuring effective implementation of EHS programs and regulatory compliance in daily operations. The position partners with Services Parts/Tooling site Leads and the Business EHS management team, reporting to the Wind Fixed Facilities EHS Leader, to align remanufacturing sites/warehouse/tooling centers/training centers and engineering labs with global EHS strategies and standards. Job Description Roles and Responsibilities - Individuals located at manufacturing sites and fixed facilities (e.g., a service shop or O&M site) that provide day-to-day EHS support for that facility. - Act as the main EHS point of contact for Parts group which includes Parts, Tooling, Training (PTT) as well as the Engineering Labs, providing day‑to‑day support to plant leadership and local EHS/site teams. - Implement GE Vernova EHS programs (including Gensuite (EHS digital performance tool), Framework and Life Saving Rules) within operations and ensure integration into daily work practices. - Monitor EHS performance (leading indicators, incident rates, PSEs, audit findings, action closure) and drive corrective and preventive actions in collaboration with site teams. - Ensure regulatory compliance and adherence to GE Vernova EHS standards across Parts and Engineering Labs; support regulatory inspections, customer audits, and internal assessments. - Provide on‑site support for incident response and investigations, root cause analysis, genba walks/daily management, coordinate lessons learned and risk‑reduction actions across Parts and Engineering Labs operations. - Engage in shop‑floor activities and apply Lean problem‑solving and digital tools to eliminate or reduce risks and improve EHS processes. - Support Management of Change (MOC), product/chemical introductions and inventory, and facility changes within Parts operations, ensuring EHS requirements are addressed early and aligned with global EHS standards. - Manage the sustainability aspect for the parts/tooling team, permitting and waste reporting, etc. as well as any PFAs or other sustainability reporting. - Collaborate closely with the Wind Fixed Facilities EHS Leader and other Wind EHS leaders to ensure consistent execution of global initiatives and effective best‑practice sharing. - On behalf of Wind Fixed Facility Team to - Manage and document the EHS event initial notification, RCA, EHS Alert and EHS Read Across for Wind Fixed Facility team. - Mange ISO14001 / ISO45001 certificate and FM for Wind Fixed Facility team. - Collaborate with EPR/CBRE team for fixed facilities’ transaction topic Required Qualifications - Significant experience executing EHS programs in an industrial and/or warehouse/tooling environment - Proven experience leading EHS implementation at plant or operations level, including incident investigation, risk assessment, and regulatory compliance. - Strong knowledge of applicable EHS regulations and ability to translate them into practical plant‑level actions - Experience working in a matrix organization and collaborating across functions and locations - Fluency in English, with strong communication and influencing skills - Strong presence on the shop floor; able to coach and influence leaders and operators - Demonstrated ability to drive EHS culture and continuous improvement using Lean methodologies - Able and willing to travel 30%+ including international travels and comply with GE Vernova (GEV) travel and tax guidelines Desired Qualifications: - Strong oral and written communication and interpersonal and leadership skills - Demonstrated ability to analyze and resolve problems and to lead programs / projects - Ability to document, plan, market, and execute programs - Established project management skills. - Experience within GE Vernova or similar industrial/warehouse/electrical labs. - Knowledge of electrical safety, energy isolation, mechanical lifting/cranes is a plus. - Familiarity with GE Vernova EHS systems and tools (e.g., Gensuite, ComplyWorks, Framework/ etc.) - Comfortable working in a multicultural, multi‑site environment with competing priorities Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

American Straight A Academy (ASAA) Part-Time Remote High School Science Teachers Wanted Teach globally. Work flexibly. Join a fast-growing international online school delivering American high school education to students worldwide. Open Subjects (High School Level) • Computer Science Class Schedule (Pacific Time) • Option 1: Sun / Tue / Thu 10:00 PM to 12:30 AM • Option 2: Mon / Wed 10:00 PM to 12:30 AM Flexible Commitment No upper limit. Teaching hours depend on teacher availability within the schedule options above. Role Overview • Teach engaging 1-on-1 or small group (2–6 students) online classes • Deliver lessons using structured teaching materials (textbooks, slides, etc.) • Track student progress and submit timely post-class feedback Requirements • Bachelor’s degree or above (Master’s preferred) • At least 1 year of teaching experience in a related subject area (high school experience preferred) • Strong communication skills and a professional teaching attitude • Reliable, punctual, and consistent in teaching delivery Contact Emily.liu@asaaeducation.com This is a remote position.

About LBC Mortgage LBC Mortgage is a Los Angeles–based mortgage company with over 20 years of industry experience. We specialize in helping clients with residential mortgage solutions and pride ourselves on strong customer service, clear communication, and a smooth loan process. We are currently looking for a Customer Service Representative to support our team by assisting clients, answering inquiries, and ensuring excellent service throughout the mortgage process. Key Responsibilities - Answer inbound calls, emails, and messages from clients in a professional and friendly manner - Provide updates to borrowers regarding loan status and next steps - Assist clients with document requests and basic loan-related questions - Support Loan Officers and Processors with administrative tasks - Maintain accurate client records and notes in the CRM system - Follow up with clients to ensure all required documents are received - Help resolve issues and escalate urgent matters when needed - Ensure high-quality customer experience and strong communication at all stages Requirements - Strong communication skills (verbal and written) - Professional attitude and customer-first mindset - Ability to multitask and stay organized in a fast-paced environment - Comfortable working with deadlines and follow-ups - Basic computer skills and ability to work with CRM systems - Ability to work independently and as part of a team Preferred Qualifications - Experience in mortgage, lending, banking, or real estate (preferred) - Experience working in customer support or client-facing roles - Familiarity with loan documentation is a plus - Knowledge of Encompass or similar systems is a plus What We Offer - Competitive salary based on experience - Stable company with 20+ years in the mortgage industry - Friendly and supportive team environment - Opportunity to grow within the mortgage and lending industry - Training and professional development