Transaction Network Services

Role Description The Information Systems area is responsible for assessment, design, acquisition, implementation and use/enhancement of programming and systems analysis tools for the management and transformation of data into information for decisionmakers. - Key contributor - Your work will be critical to project success - Your influence will be at the customer management level - You may be called upon to solve highly technical, complex problems - You may be called on to consult for other projects - Develop, deploy, and maintain highly available management and monitoring solutions in support of Network Operations and TNS business units - Vendor assessment and recommendations - Provide guidance to other team members, facilities processes and transfer knowledge of technical skills For this contract role, we anticipate paying $75 - $100 per hour. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. Qualifications - B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred. - 7+ years of design and operations experience of large scale NMS platform deployments - 3+ years of experience and expert in managing Network Monitoring and Management platforms - 3+ years of extensive hands-on experience with the configuration, debugging, and problem resolution of complex NMS platforms - Certified in applicable NMS platform technologies - Optional Desired Qualifications: - TCP/IP - Multicast - Netflow - UNIX/Linux Experience - Traffic Generator Experience - Project Management Experience - PERL programming and XML based management experience - SQL or other Databases Education and Certifications - B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred. - Certified in applicable NMS platform technologies Company Description If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Role Description An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! The applicant must have a strong work ethic and be flexible and agile with the ability to manage a multitude of projects and tasks simultaneously. Responsibilities - Own and manage all aspects of client related access to financial exchanges including: - Market data client onboarding process - Vendor of record as a service entitlement management - Working with exchanges to obtain entitlement approvals - Monthly regulatory reporting - General client handholding with getting setup at an exchange - Internal exchange related client documentation - Running inventory and utilization reports Qualifications - 2-3 years job experience Requirements - The applicant must have a strong work ethic and be flexible and agile with the ability to manage a multitude of projects and tasks simultaneously. Benefits - Competitive benefit package including medical and dental coverage - Life insurance - Paid holidays and vacations - 401K plan with company match Company Description TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Role Description This role supports the Strategic Finance and Business Planning function by leading financial analysis, business case development, investment evaluation, and executive decision support for key strategic initiatives. The position partners cross-functionally with Product Management, Engineering, Sales, Operations, Shared Services, FP&A, Accounting, and senior leadership to evaluate growth opportunities, assess investment returns, support M&A and corporate development activity, and monitor performance against approved business cases. Responsibilities - Lead financial analysis, investment evaluation, business case development, and executive decision support for key strategic initiatives. - Partner closely with cross-functional teams to evaluate growth opportunities and support investment decisions. Key Responsibilities - Strategic Investment & Business Case Development - Lead the development of financial business cases for new products, platform enhancements, RFI/RFP responses, and strategic initiatives. - Build comprehensive financial models to assess revenue potential, cost structure, cash requirements, ROI/NPV, payback period, and long-term profitability. - Develop scenario and sensitivity analyses for key strategic initiatives. - Cross-Functional Strategic Partnership - Partner with various teams to develop assumptions and inputs for investment analyses. - Facilitate cross-functional alignment on go-to-market strategies, commercialization approach, and resource requirements. - Serve as a strategic finance advisor on investment prioritization and resource allocation. - Strategic Analysis & Executive Decision Support - Analyze large internal and external data sets to identify market opportunities, operational efficiencies, and growth drivers. - Translate financial analysis into clear strategic insights and recommendations for senior leadership. - Prepare executive-level presentations and materials for strategic decision making. - Conduct ad hoc financial and strategic analysis to support executive leadership and corporate planning initiatives. - Support the preparation of Board-level strategic materials. - M&A and Corporate Development Support - Support buy-side acquisition analysis, including valuation modeling, synergy assessment, and financial diligence. - Assist with sell-side divestiture analysis and preparation of financial materials for potential transactions. - Build and maintain transaction financial models and scenario analyses. - Investment Governance & Performance Tracking - Partner with FP&A and Accounting to track actual investment spend against approved investment cases. - Monitor performance against expected financial returns, investment milestones, and approved business case assumptions. - Maintain a centralized dashboard of approved investments and pipeline opportunities. Qualifications - At least 10+ years of relevant experience. Requirements - Compensation range: $162,000 - $198,000 annually. - Competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. Company Description TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Role Description The Business Development Associate plays a key role in driving growth within the Waypoint Trading Solutions Division. This entry-to-mid-level position (0–6 years of experience) supports the North America Strategic Sales organization and reports directly to the Head of Strategic Sales, North America. The ideal candidate is persistent, organized, confident, and highly competitive. The Business Development Associate will initiate contact with potential clients and stakeholders. After product and financial market training, you will generate and qualify leads, working in inside sales while building new client relationships in hedge funds, banks, and wealth managers. Adaptability is key—use rejection as feedback to refine your message, communication mechanism, approach, and target audience. Key Responsibilities - Sales & Lead Generation - Source and qualify business leads via calls, emails, video presentations, and LinkedIn. - Develop skills in lead generation, product email campaigns, and product demos with senior sales leaders. - Collaborate with the Strategic Sales Team to develop lead lists, nurture prospects, and track conversion progress. - Support ongoing client acquisition initiatives by preparing proposals, presentations, and commercial materials while providing feedback on client responses to products & outreach. - Product Market Fit - Help determine which products are genuinely suitable for client outreach by considering existing client profiles and previous sales within the Waypoint Vertical. - Strive to engage with prospective clients on a weekly basis. - Track performance metrics and sales activities through Salesforce and Excel reporting tools. Compensation For this role, we anticipate paying $65,000 - $70,000 annually. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. Benefits - Medical and dental coverage - Life insurance - Paid holidays and vacations - 401K plan with company match Qualifications - If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! - TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Role Description The Project Management area is responsible for leading a team, typically cross-functional teams, to achieve project goals and requirements. Work with project teams and stakeholders to plan, execute, monitor, and control the project. Manage resources, budget, cost, time, quality, risks and other constraints. The Global Service Delivery Project Management team provides a professional project management service supporting the Global Service Delivery and Processing Operations organisations for the delivery of projects within the Payment, Financial and Telecoms divisions. The Project Manager will manage projects requiring provision and implementation of services, derived from customers and internally. Responsibilities include: - Manage multiple concurrent projects and have full control of those projects during their entire lifecycle. - Run the project on a day-to-day basis on behalf of the Project Sponsors within specified constraints. - Ensure that the project produces the required deliverables, to the required standard of quality and within the specified constraints of time and cost. - Select appropriate project controls on a per project basis. Primary Duties and Responsibilities: - Manage the delivery of the required objectives within agreed time and budget parameters. - Direct and motivate the overall project team. - Produce all relevant documentation in line with departmental procedures. - Provide regular project status reports. - Identify and recommend operational improvement opportunities. - Prepare, track, and maintain the project plan throughout the project lifecycle. - Monitor resource availability and utilisation. - Establish communication paths and processes within the project and with other interested parties. - Identify and manage business and project risks. - Formally manage issues through to resolution. - Correct implementation of the change control process. - Manage internal and external dependencies that may influence the project. - Liaise with project sponsors to assure overall direction and integrity of the project. - Agree technical and quality strategy with appropriate members of the project team. - Prepare follow-on action recommendations at the end of the project. - Identify and obtain support and advice required for project management. - Be responsible for project administration. - Liaise with Suppliers and account managers. - Assist with the management of standard work requests. - Maintain professional standards by keeping abreast of the latest trends and techniques. - Maintain an understanding of the technologies and products within TNS. Qualifications - Working with others – as part of a team. - Organising work/project management – ability to establish a clearly defined course of action. - Technical/professional expertise – ability and motivation to expand technical knowledge. - Customer orientation – willingness to help and serve others. - Change management/adaptability – ability to maintain effectiveness in a challenging environment. - Directing work through others – ability to direct activities in the best interests of the organisation. - Computer literate with sound working knowledge of Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint. - Competent in report and project documentation writing. - Worked as a Project Manager for at least two years within the technology sectors. - Strong technical IT industry experience in Network/communications, Processing, card payments, EFT or application development. - Well practised at conducting workshops and meetings. Requirements - 3-5 years as a project manager. - Personal drive to achieve results by competing against a standard of excellence. - Initiative to meet immediate challenges and future opportunities. - Building trust and respect from others. - Influence to persuade others to accept a point of view. - Analysis to gather relevant information and generate effective solutions. - Self-confidence in one's own opinion and capability to accomplish tasks. Education and Certifications - Formal Project Methodology training e.g. PRINCE2, PMP. - Degree/HNC in a technically related discipline (IT, Telecommunications). Company Description TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues. Additionally, this position will be responsible for responding to alerts from servers, applications, and network and assigning to appropriate support personnel. Responsibilities - The Service Desk and Network Operations Team is 24x7x365 in support of internal and external customers. The position’s schedule is Sunday through Thursday, 11:00 PM to 8AM US Eastern Time (assumes one hour of breaks and eight hours of working time). Please note that the position requires work on India and USA holidays. - Excellent work ethic, time management, and strong customer focus are key skills required to perform this function successfully. - Monitor and respond to multiple channels of customer communication including chat, email, and phone. - Accurately entering/updating tickets into a ticketing system, assigning the tickets per a documented schedule or process, and calling technicians as required to support issues. - Support the following types of calls, questions, or tickets (not all-inclusive): - IT Desktop Applications (ex. Outlook, Microsoft Office, VPN software, Windows/MAC OS, Virtual Desktop Instances) - IT Infrastructure (ex. telephones, network/internet connectivity) - Customer and End User Service Requests (ex. password resets, VPN token resets, service questions, external customer incident reporting.) - Application Troubleshooting - Production and Non-Production environment platform monitoring for alarms and performance issues on systems, applications, databases and network/customer connectivity. - Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and aid wherever needed or requested. - Be able to carefully follow written instructions to execute troubleshooting and feedback when the written instruction requires updates. - Support/Perform Project Tasks, Requirements and other Operations deliverables, as requested. - Learn and understand all provided training materials associated with the industry, application, customer service, and related processes/procedure. - Gain a thorough understanding of internal processes and assist as needed Qualifications Job Qualifications: - A passion for customer service and satisfaction and wanting to have a positive impact on your teammates. - Minimum 1-3 years of customer service experience with a technical Helpdesk or customer facing position. - Familiarity with Linux, Windows, MAC OS Operating Systems, Networking concepts, AWS concepts, and Security concepts and terminology. - Microsoft Office troubleshooting skills and Desktop support experience. - Excellent written and verbal communication skills and the ability to author professional and easy to follow instructions and correspondence. - Initiative, critical thinking and good follow-through. - Being a self-starter and an excellent team player. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS has an exciting opportunity for an experienced Network Engineer! This role reports in to our Global Network Infrastructure Engineering Department and will be involved in system-wide complex components and/or complex projects. You will provide direction for entire projects or a project team. Responsibilities Primary Duties and Responsibilities: - Key contributor - Your work will be critical to project success - Your influence will be at the customer management level - You may be called upon to solve highly technical, complex problems - You may be called on to consult for other projects - Engineering, deployment, and support of the TNS Global IP backbone network - Delivery of Ethernet based services, as defined by the Metro Ethernet Forum - Routing protocol design and support (BGP, ISIS, EIGRP, OSPF, PIM) - WAN/LAN topology design and support - MPLS design and support - Data Center design and support - Load Balancer design and support - Vendor/hardware assessment and recommendations - Equipment/Design specifications in support of budgetary planning - Identify issues and recommend appropriate action/resolution - Provide guidance to other team members, FRcilities processes & transfer technical skills knowledge Qualifications Qualifications: - 7+ years of design and operations experience in large scale multiprotocol global IP/ISP networks - 5+ years of experience and expert in TCP/IP and routing protocols (RSVP, LDP, BGP, ISIS, OSPF, PIM, BFD, and FRst Reroute technologies) - 3+ years of experience with architecture and provisioning of MPLS networks and services including Traffic Engineering, Carrier Ethernet, MPLS L2 and L3 VPNs, VPLS, Circuit Emulation, IPSec, VPNs, IP Multicast, and QOS/COS - 5+ years of experience in layer-2 Ethernet technologies - 3+ years working knowledge of Data Center design and operation - Expertise in current industry WAN technologies/products (SONET, SDH, TDM, Metro Ethernet, etc.) - 5+ years of extensive hands-on experience with the configuration, debugging, and problem resolution of complex Cisco and/or Juniper based networks - Experienced with command-line interFRces, and skilled in effective use of various network monitoring and analysis tools such as SolarWinds, SPLUNK, and similar tools Optional Desired Qualifications: - IP Multicast - Hands-on experience with Service Provider class Juniper and Cisco routers and switches - Server Load-Balancing - UNIX/Linux Experience - Traffic Generator Experience - Project Management Experience - PERL programming and XML based management experience Education and Certifications: - B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred. Certified in applicable Cisco and Juniper technologies If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS has an exciting opportunity for a Network Engineer. This position reports in to our Global Network Infrastructure Engineering Department. This role involves working on complex or server less complex components of network projects. Responsibilities Primary Duties and Responsibilities may include the following: - Effectively contribute toward team goals - Your influence will be at the work group and customer/user level - Work beyond the routine nature of tasks, utilizing your specialized knowledge of technology - Troubleshoot basic problems and recommend appropriate action - Engineering, deployment, and support of the TNS Global IP backbone network - Delivery of Ethernet based services, as defined by the Metro Ethernet Forum - Routing protocol design and support (BGP, ISIS, EIGRP, OSPF, PIM) - WAN/LAN topology design and support - MPLS design and support - Data Center design and support - Load Balancer design and support - Vendor/hardware assessment and recommendations - Equipment/Design specifications in support of budgetary planning Qualifications Qualifications: - 5+ yrs design and operations experience in large scale multiprotocol global IP/ISP networks - 4+ years of experience and expert in TCP/IP and routing protocols (RSVP, LDP, BGP, ISIS, OSPF, PIM, BFD, and FRst Reroute technologies) - 2+ years of experience with architecture and provisioning of MPLS networks and services including Traffic Engineering, Carrier Ethernet, MPLS L2 and L3 VPNs, VPLS, Circuit Emulation, IPSec, VPNs, IP Multicast, and QOS/COS - 4+ years of experience in layer-2 Ethernet technologies - 2+ years working knowledge of Data Center design and operation - Expertise in current industry WAN technologies/products (SONET, SDH, TDM, Metro Ethernet, etc.) - 4+ years of extensive hands-on experience with the configuration, debugging, and problem resolution of complex Cisco and/or Juniper based networks - Experienced with command-line interFRces, and skilled in effective use of various network monitoring and analysis tools such as SolarWinds, SPLUNK, and similar tools Optional Desired Qualifications: - IP Multicast - Hands-on experience with Service Provider class Juniper and Cisco routers and switches - Server Load-Balancing - UNIX/Linux Experience - Traffic Generator Experience - Project Management Experience - PERL programming and XML based management experience Education and Certifications: - B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred. Certified in applicable Cisco and Juniper technologies If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Account / Project Management area is responsible for leading a team, typically cross-functional teams, to achieve project goals and requirements. Work with project teams and stakeholders to plan, execute, monitor, and control the project. Manage resources, budget, cost, time, quality, risks and other constraints. Responsibilities Job Title: Client Service Implementation Manager – HCC Hosted Cloud Connect Position Summary The Client Service Implementation Manager (CSIM) plays a critical role in onboarding and implementing TNS Communications Market products and services, specifically supporting the HCC Hosted Cloud Connect offering Voice Telecommunications. This role ensures seamless service delivery by coordinating technical implementation, managing service transitions, and supporting continuous improvement initiatives across the client lifecycle. Key Responsibilities Service Implementation - Execute technical implementations of communications products and services as prioritized by the Product and Communications Market teams. - Customize integration strategies to meet client-specific business objectives and ensure reliable service delivery. - Engage directly with customers to guide them through solution design decisions and interdependencies, accelerating revenue realization and enhancing satisfaction. - Develop and manage project plans to ensure timely and budget-conscious delivery of all implementation phases. - Resolve client issues by adapting existing approaches and leveraging available information. - Maintain regular communication with clients through meetings and status updates to ensure clarity and alignment throughout the project lifecycle. - Ensure successful project completion and transition clients to post-implementation support programs. - Document time worked and deliverables accurately to support billing and revenue recognition. Service Transition - Support the transition of new or modified services from development/testing into live production environments. - Collaborate with Sales Engineers, Sales, CSMs and technical teams to align transition activities with business goals. - Provide support during development, testing, and deployment phases to address transition-related dependencies. - Identify and mitigate risks associated with service transitions. - Facilitate post-implementation reviews and document lessons learned for future enhancements. - Maintain comprehensive documentation of transition plans and procedures to support audits and knowledge sharing. - Assist Client Success Managers (CSMs) with technical support, including documentation, feature updates, and customer communications. - For this role, we anticipate paying $113,000K-$137,000K annually. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. Qualifications - 5+ years of experience in hosted voice, Cloud integration, or VoIP service delivery. Strong project coordination and customer engagement skills. - Familiarity with service transition frameworks and SLA compliance. - Ability to troubleshoot and resolve client issues with limited information. - Excellent written and verbal communication skills. - Proficiency in documentation and time tracking for billing purposes. - Strong background in Telecom, Ribbon, LERG, telecom hardware, protocols, and technologies. - Familiarity with PBX, SBC, and VoIP vendor interoperability (e.g., Cisco, Mitel, Avaya).  - Bachelor's degree in computer science, Telecommunications, or related field (or equivalent practical experience).  Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Job Title: Senior Sales Account Manager, Financial Markets Job Overview: This role will be crucial to the success of the high growth TNS Financial Markets Division. The Account Manager, Financial Markets will support the Sales Organization reporting directly to the Head of Customer Success, Financial Markets. The applicant must have a strong work ethic and be flexible and agile with the ability to manage a multitude of tasks simultaneously. In addition, the applicant must be willing to participate in client facing conversations and support the sales team with on-going account program management and commercial tasks. The Account Manager will need to support the management of accounts with the Head of Sales as well provide leads for the North America Sales Team with existing accounts and new prospects. Responsibilities Responsibilities and Duties - Program Management and Commercial Responsibilities - Support sales team in strategic deals for new and existing clients - Create client success programs for key accounts and assist sales members - Support sales activity to help win new business and facilitate a smooth handover to the operations team - Assist in closing opportunities with existing accounts and fostering relationships of high-profile accounts within the Financial Markets Division - Act as the primary point of contact for all client requests, technical matters, and new business inquiries in a pre-defined set of accounts Account Management - Assist in the account management of listed accounts within the team - Focus on revenue retention - Direct involvement in client facing revenue generating projects to recognize revenue and billing as quickly as possible - Assist with client’s legal inquiries (including contracts updates, name changes, NDAs, etc.) - Establish specific schedules for client communication and enabling sales for the North America Team - Work with sales management, legal and logistics to negotiate commercial terms in Master Services Agreements and Service Orders. - For this role, we anticipate paying $115,000k - $125,000K. This role is eligible for variable pay, issued as a monetary bonus or in another form. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. TNS Financial Markets Division Overview We provide services to brokerage firms, proprietary traders, investment managers (institutional and alternative), stock exchanges, ECNs and alternative trading systems as well as a host of application services providers and software vendors who provide essential services to the trading community. We provide network services, managed co-location and hosting and order routing services. These services are designed to be highly reliable and therefore, eliminate operational risk. They are provided by highly trained and knowledgeable market professionals which removes the need for in house specialized technical resources. ​ We help firms to reach markets rapidly by turning up community connections within days. From a single managed source, we enable you to connect with multiple trading counterparties, trading venues and service providers helping you to reduce costs and minimize vendor management. Our highly secure and robust network connects more than 2,800 financial community endpoints via 125 points of presence in more than 60 countries. Website - https://tnsi.com/products/financial/ Qualifications Qualifications - Education: Bachelor’s Degree-Preferred - Previous Experience: 3-5 years in a manage service provider role or sales experience - No experience required in the Financial Markets space but a bonus to have experience in hardware, colocation, or telecoms connectivity - Candidate must have good communications skills - Ability to multitask and work in a fast- paced environment - SalesForce & Excel Experience a bonus If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.